Microsoft Pivot: Enabling the Retail Industry 5-6 February 2019

“Our industry does not respect tradition, it only respects innovation”.

– Satya Nadella

At the time Satya said those words, Microsoft had already started our business transformation. Change was the new normal. Today, this statement has become an absolute truth also for The Retail Industry, which is undergoing an unprecedented transformation that will revolutionize the shopping experience as we know it.

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AGENDA DAY 1 AND 2 (PDF)

To capture and realize this unique opportunity, we must approach challenges differently and take part in new types of conversations.

Microsoft Pivot invites you to join a new kind of dialogue with some of Sweden’s most prominent retail and digital customer experience profiles in Stockholm, February 5-6, 2019.

Retail Speakers

Together with partners, knowledgeable speakers and retail industry thought leaders we will together experience state-of-the-art digital solutions for retail scenarios and discuss, network and learn about the following topics:

Day 1 Tuesday 2019 02 05
Digital Customer Experience and beyond: Covering topics like how to: transform store staff into brand ambassadors, understand the future of retail, create a personalized retail customer experience across channels, balance customer value with customer privacy and how to take advantage of the latest trends associated with the re-invented customer journey.

Day 2 Wednesday 2019 02 06
Creating strategic value with retail intelligence: Covering topics like how to: Use customer insights to identify disruptive business opportunities or partnerships, swiftly improve and connect business processes with new retail technologies, embed sustainability in your digital strategy and how to leverage predictive analytics and AI beyond the hygiene factors.

Microsoft Pivot is free, inclusive and inspiring. Welcome to 48 hours of inspiration and disruption.

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