A sunbed and an umbrella overlooking the ocean
Transform Customer & employee experience

Taking a trip to the cloud brings enhanced efficiency for Apollo

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps
Read Time, 1 min.

You might not think about the work that goes on behind the scenes when you book a holiday but, for Apollo, one of the Nordic region’s leading tour operators, it’s a big deal.

Where once employees had to painstakingly input data into company systems manually, Apollo’s decision to move their existing CRM system to Dynamics 365 has unlocked a world of business innovation and productivity gains. From freeing staff of time-consuming tasks, to better serving customers and reducing ongoing costs, Apollo is taking advantage of a modern way of working and exploring exciting new opportunities with data and AI… all thanks to the cloud.

We reduced our manual processes by 95% without writing a single line of code and with absolutely zero monetary investment.

Click here to read the full customer story

Free eBook: The Total Economic Impact™ of Microsoft Dynamics 365 for Customer Service

Explore the financial impact of Dynamics 365 for Customer Service and evaluate whether it could benefit your business

Download eBook

Articles you may be interested in:

Celebrating the Power Women igniting inspiration. 2024 Winners announcement!
Read more Celebrating the Power Women igniting inspiration. 2024 Winners announcement! Customer & employee experience Read Time, 2 min.

Celebrating the Power Women igniting inspiration. 2024 Winners announcement!

The Microsoft Power Women Awards are part of Microsoft’s ongoing commitment to inspire a new generation and invest in female tech talent. It has been a way to shine a spotlight on some of the amazing women spearheading greater diversity and inclusion throughout our partner network.   This year, we have received almost 400 applications. Thank […]

Joana Pires

Joana Pires

Director Partner Go to Market Strategy - EMEA
Teams Learning Guide for Higher Education
Read more Teams Learning Guide for Higher Education Customer & employee experience

Teams Learning Guide for Higher Education

Blended and hybrid learning – Discover how Microsoft Teams can enhance your teaching experience

Shilpa France-Miller

Shilpa France-Miller

Microsoft Education, Western Europe
Two women in a furniture shop looking at color tones on a tablet
Read more Resilient Retailing: thriving in times of uncertainty Customer & employee experience Read Time, 5 min.

Resilient Retailing: thriving in times of uncertainty

I’ve been to many NRFs and it’s always exciting. But the energy at this year’s event was positively electric.   After a 3-year hiatus, retailers from across the globe flocked to New York for NRF 2023 in search of ideas and inspiration for how to tackle some of the biggest questions facing retail and CPG right […]

Alejandro Mondragon

Alejandro Mondragon

Industry Lead Retail and Consumer Goods at Microsoft Western Europe

Discover more related articles per industry:

Education

Finance & Insurance

Government

  • Two people inside using Surface Go in office
    Read more How technology is transforming the work of governments Innovation Read Time, 3 min.

    How technology is transforming the work of governments

    Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

  • a woman sitting at a desk using a computer
    Read more 4 reasons Citrix and Windows Virtual Desktop are better together for government agencies Innovation Read Time, 6 min.

    4 reasons Citrix and Windows Virtual Desktop are better together for government agencies

    Government agencies all over the world experience a huge transformation. Obviously, because of the COVID-19 pandemic the trend of remote work has taken off in ways nobody could have imagined a year ago. Since offices closed and civil servants needed to stay in their homes, remote work collaboration was the only option to continue serving […]

Healthcare

Manufacturing

  • The Best Coffee Is Brewed In The Cloud
    Read more The Best Coffee Is Brewed In The Cloud Business optimization Read Time, 2 min.

    The Best Coffee Is Brewed In The Cloud

    Modern coffee is complicated. Gone are the days when a quick cup of ‘instant’ in the morning would satisfy most of us. Coffee is a living, breathing culture, and with it comes a burgeoning set of consumer expectations. Meeting and exceeding them determines whether coffee businesses sink or swim in an industry where you’re only […]

  • Immediate benefits for Handicare thanks to Microsoft Dynamics 365 for Field Service
    Read more Immediate benefits for Handicare thanks to Microsoft Dynamics 365 for Field Service Customer & employee experience Read Time, 1 min.

    Immediate benefits for Handicare thanks to Microsoft Dynamics 365 for Field Service

    Handicare has implemented Microsoft Dynamics 365 for Field Service. The benefits have been immediately apparent: Improved cooperation between its office and field staff, higher efficiency, more transparency and greater customer satisfaction all mean that Handicare is providing optimal support to its customers.

Retail

  • Person using gear to visualize a conversation
    Read more From data to value: creating meaningful customer engagements Business optimization Read Time, 2 min.

    From data to value: creating meaningful customer engagements

    It is hard to predict future trends, opportunities, or challenges. Keeping up with the increasing pace of change is both difficult and crucial for sustainable business. Whatever happens in the future, technology will be a key enabler of resilience and successful transformation.  This is particularly true in the retail sector, where being one step ahead […]

  • A man standing in front of an industrial food refrigerator
    Read more Bell Food Group: Proving the benefits of digitalization through a Power Platform solution Business optimization Read Time, 6 min.

    Bell Food Group: Proving the benefits of digitalization through a Power Platform solution

    “We expected a few drawings or designs to see what the product-tasting app would look like – but instead, they came in with a working model. We were all speechless, and really impressed at how fast Power Platform allows you to build something that works.” Valery Thomas, Head of Business Intelligence, Analytics and Digitalization at […]

Discover more related articles per dossier:

Customer Stories

  • Guy standing next to plane looking at Smartwatch to check reporting.
    Read more Air France and KLM subsidiary EPCOR predicts future failures with data and AI Data insights & intelligence Read Time, 5 min.

    Air France and KLM subsidiary EPCOR predicts future failures with data and AI

    EPCOR provides maintenance, repair and overhaul services, including state-of-the-art test facilities for aircraft pneumatic components and Auxiliary Power Units (APU). The APU is responsible for starting the main engines and provide power to essential aircraft functions. By harnessing cloud-based APU data using innovative analysis and machine learning, EPCOR is helping airlines meet their cost, safety […]

Digital Transformation

  • A close up of a hand sewing leather
    Read more Taking design beyond aesthetics with Natuzzi Innovation Read Time, 2 min.

    Taking design beyond aesthetics with Natuzzi

    Design is more than an aesthetic. It defines the way we see the world. Take the objects we have in our homes. They are more than just tables, chairs and sofas; collectively they are a window into the way we see ourselves, each item selected against a personalised criteria of practicality, comfort, status and cost. […]

Security & Privacy

Tips