a man and a woman looking at a laptop

4 reasons Citrix and Windows Virtual Desktop are better together for healthcare

Anukool

Anukool

Industry Technology Strategist

Read Time, 6 min.

Healthcare institutions all over the world experience a huge transformation. In this blog we will address big trends that drive this transformation, like the COVID-19 pandemic, enhanced collaboration between medical specialists and the rise of cyberattacks. In addition, we will also explain how organizations can respond to these developments with the joint solutions from Microsoft and Citrix.

Healthcare providers face amplified infrastructure issues due to COVID-19

The COVID-19 pandemic has had a profound impact on many industries, but especially healthcare providers were directly impacted by the consequences of the virus. Hospitals and Intensive Care units were overloaded, resulting in overworked staff and deferred treatments for non-acute care. To limit the contamination rate, patients could not visit the hospitals and appointments with doctors were canceled. Although technology provides an opportunity for remote healthcare, not all hospitals are equipped with the right technology, like telemedicine and telehealth.

Enhanced collaboration for medical specialists

Because of the COVID-19 pandemic, collaboration between medical specialist is more important than ever. To find the best cure for patients, specialist from different disciplines need to work together. They need to look at patient data or get insights into specific patient cohorts and develop a personalized care path for a group of patients. Because of social distancing however, they need to find ways to work together from a distance. Information Technology plays a key role in enabling healthcare professionals with the right tools to collaborate digitally. Because of the rising costs for saving COVID-patients, budgets are cut. IT departments need to find affordable solutions to enable this digital collaboration.

Rising number of cyberattacks during the COVID-19 crisis

Since the start of the pandemic the number of cyberattacks on hospitals have risen. On the one hand we have seen an increase in ransomware attacks to disrupt hospital infrastructure by locking the most important systems and files. On the other hand, hackers try to steel valuable patient data.

Microsoft and Citrix reimagine the future of work in healthcare

To help healthcare institutions respond to these trends, Microsoft and Citrix have joined forces. Satya Nadella, CEO of Microsoft says the following about this collaboration: “As organizations everywhere adapt to new ways of work, they need to reimagine how work gets done. Together with Citrix, we will apply the power of Azure to this challenge, helping our customers seamlessly and securely connect their employees to their applications, so they can be more agile and productive wherever they are.”

In this blog we will show you how the four pillars of the collaboration between Citrix and Microsoft provide the best solutions to respond to the many challenges the healthcare sector faces. But before we dive in, let’s quickly introduce the protagonists: Windows Virtual Desktop and Citrix Cloud.

Windows Virtual Desktop

Windows Virtual Desktop (also known as WVD) is a virtual machine that hosts a desktop and app virtualization service that runs on the Azure cloud. The platform can bring together Microsoft 365 and Azure to provide users with a multi-session Windows 10 experience. This gives organizations great advantages like reducing IT costs and faster innovation. Starting with the costs, whenever you run an instance of Windows on a virtual machine that runs on-premises, you need a certain number of base resources, like memory, CPU, and storage per VM. So that is a cost per user. When running Windows 10 multi-session you use these same resources, but for multiple users.

Furthermore on-premises virtual desktops are built for 3 to 5 years, and then after that period organizations decide what to do next. If they want to continue with an on-prem virtual desktop, they have to upgrade to a latest version of Windows, a latest version of Office and other software and they need to purchase new hardware. Windows Virtual Desktop is continuously updated so you can break through the 5-year cycle and start with continuous improvement of your virtual desktop infrastructure.

Citrix Cloud

Citrix Cloud is a platform that hosts and administers Citrix services. It connects to your resources through connectors on any cloud or infrastructure you choose (on-premises, public cloud, private cloud, or hybrid cloud). It allows you to create, manage, and deploy workspaces with apps and data to your end-users from a single console.

Now that we introduced WVD and Citrix Cloud, let’s look at the advantages of their combined usage.

  1. Any device, any application, any connection in healthcare

    In the ‘work anywhere, anytime’ era, medical specialists and patients demand extreme flexibility from the IT departments of hospitals. Luckily, flexibility is in the DNA of both Microsoft and Citrix. We provide users with the possibility to work on any device. That way they can use their trusted smartphones, tablets, and laptops (no matter what operating system they use) for their work or to communicate with patients. But how about accessing their specialist medical applications? No problem! Through a user-friendly interface, they can directly access any of their favorite apps like Microsoft Teams, their calendars and even apps that run on-premises. And finally, they can work on any connection. This is especially useful in times where the whole household works from home and bandwidth is limited.
  2. User centric security for caregivers

    As described in the introduction, security should be a top priority for healthcare institutions. Many security solutions however lack user friendliness. Both staff and patients need to log in with separate credentials on different devices and applications. The result: users try to find (insecure) shortcuts. That is why Citrix and Microsoft provide a secure environment out of the box, without compromising the user experience. This solution gives doctors and nurses the ability to do what they are supposed to do at the hospital: cure and care. They don’t need to worry about security.
  3. Personalized hybrid cloud journey for healthcare institutions

    To fulfill users’ wishes for flexibility, an increasing number of healthcare institutions is moving its workloads to the cloud. But since different organizations are at various locations in their cloud journeys, it’s our combined vision that hospitals should go at their own pace. Instead of large all-or-nothing migration projects that take months and are very costly, you can start with the quick wins. If you have workloads which you want to run on a Virtual Desktop as part of a new project, it only takes you five clicks in the Citrix Cloud Management layer to deploy a new Windows Virtual Desktop.
  4. Proven joint track record

    With our joint customer base of more than 400.000 organizations that have relied on our joint solutions for more than 30 years, we have a lot of experience in complimenting each other.

 

Are you interested in the possibilities Microsoft and Citrix can provide to your healthcare institution? Click here to learn more about our joint solutions.

Improve patient experiences and enable personalized care

Healthcare insights and solutions to help empower your care teams and improve operational outcomes

Discover more related articles per industry:

Education

Finance & Insurance

Government

  • a close up of a mans face

    AI is driving value across businesses in Europe – so why is only 4% of the public sector seeing real impact?

    In April 2018, the European Commission adopted its first AI strategy, laying out a vision for how AI could transform the public sector. The strategy revealed how new machine-learning technologies and data tools can improve public services, reduce costs, provide staff with new skillsets and drive efficiencies. And yet, for the vast majority of public […]

  • Two people inside using Surface Go in office

    How technology is transforming the work of governments

    Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

Healthcare

  • A woman working in healthcare talking to another woman

    How Capio is using interoperability and conversational intelligence to transform healthcare

    “Our doctors and staff were running faster and faster. Like mice on a wheel trying to keep up,” recalls Niklas Sundler, Technology Innovation Director at Ramsay Santé and Capio, as he explains how COVID-19 changed the rules of healthcare delivery as it swept across Sweden in early 2020. “Everything happened so quickly,” Sundler continues. “We […]

  • Two people working in Healthcare with a Windows device

    Medical device provider builds an Azure data estate for any future

    Danish med-tech company Coloplast makes innovative care products for people with intimate health challenges. To help maintain productive customer relationships and better understand the needs of patients, Coloplast migrated from an on-premises data warehouse and business intelligence (BI) solution to Microsoft Power BI, Azure SQL Data Warehouse, and other Azure services. The migration is part […]

Manufacturing

Retail

  • A man standing in front of an industrial food refrigerator

    Bell Food Group: Proving the benefits of digitalization through a Power Platform solution

    “We expected a few drawings or designs to see what the product-tasting app would look like – but instead, they came in with a working model. We were all speechless, and really impressed at how fast Power Platform allows you to build something that works.” Valery Thomas, Head of Business Intelligence, Analytics and Digitalization at […]

  • A woman wearing HoloLens

    Natuzzi: A new way of seeing your home with HoloLens

    In retail, the gift of the sales rep has always been to conjure up a vision for the potential buyer. Transport them to another world, surround them with artefacts – imagined or otherwise – that complete a picture in which the customer can envisage themselves. Because when we buy, we buy into something. The object […]

Discover more related articles per dossier:

Customer Stories

  • a man holding a paint spray

    What we can learn from AkzoNobel’s digital transformation

    Savvy businesses are always on the lookout for ways to improve what they do and differentiate themselves from the competition. From organisational restructure to the development of entirely new business models, the quest for continuous improvement takes many forms. But one common factor in almost all modern business leaders’ plans is an emphasis on technological […]

Digital Transformation

  • Two people inside using Surface Go in office

    How technology is transforming the work of governments

    Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

Security & Privacy

Tips

  • Group of two female and one male office workers brainstorming in informal office setting. Both women are using laptops while the man is writing. Large screen shown in background.

    2019 Modern Selling Trends in 5 webinars

    The relationship between buyers and sellers grows more complicated each day. Every potential partnership requires finding the right buyer, fully understanding their business, tracking progress through the buying cycle, and engaging them with the right content—when and how they want it. These shifting dynamics underscore the artistry of modern selling. When the time is right, […]