How to meet evolving consumer needs, protect employees and make the most of your data
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It is hard to predict future trends, opportunities, or challenges. Keeping up with the increasing pace of change is both difficult and crucial for sustainable business. Whatever happens in the future, technology will be a key enabler of resilience and successful transformation. This is particularly true in the retail sector, where being one step ahead […]
Martina Klenkhart
Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe
There is a simple truth at the heart of the retail sector – if you don’t look after your customers, someone else will. The fight for customers has intensified in recent years and shows no sign of cooling down. The retail success stories of the future are expected to be a smart and seamless blend […]
Martina Klenkhart
Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe
Retailers have experienced times of tremendous uncertainty. It’s time to lean into change and thrive by becoming a resilient retailer that drives sustainable profitability and growth. We work closely with our partner ecosystem to offer proven solutions that help retailers in 4 key areas to become resilient and experience sustainable success: Maximize the value of […]
Martina Klenkhart
Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe
Retail is experiencing ongoing labor shortages in the aftermath of the pandemic. Many people have retired early, found new jobs, or have simply decided to leave the labor market. As competition for skilled and experienced staff has become fiercer, attracting talent and retaining staff is crucial for survival and success. While increasing wages and benefits […]
Martina Klenkhart
Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe
In a powerful storm, a tree that does not bend is likely to break. In 2020, the pandemic put storm-like forces on global supply chains – and many of them simply broke. There were shortages of many household items and commercial supplies, with many retailers forced to ration sales of some products. This showed how […]
Martina Klenkhart
Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe
I think most of us are familiar with the saying of “fall seven times – rise up eight”. Not only is it applicable to life itself but also to the perseverance and resilience that the last couple of years has brought to all types businesses around the world. Let’s recap some of the challenges the […]
Martina Klenkhart
Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe
June 26th, 2023 | 10:00 - 11:00 AM (UTC)
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Learn how organizations can inspire better performance by combining AI and data with enhanced employee satisfaction and engagement.
April 12th, 2023 | 10:00 - 11:00 AM (UTC)
Retail Professional
Join us to learn how Microsoft’s retail customers are navigating global challenges to achieve more with integrated retail solutions.
I’ve been to many NRFs and it’s always exciting. But the energy at this year’s event was positively electric. After a 3-year hiatus, retailers from across the globe flocked to New York for NRF 2023 in search of ideas and inspiration for how to tackle some of the biggest questions facing retail and CPG right […]
Alejandro Mondragon
Industry Lead Retail and Consumer Goods at Microsoft Western Europe
The rise of ecommerce has been a major factor in the shift towards digital in retail with the high street increasingly becoming a less regular destination for consumers. Customers have come to expect a superior experience across multiple channels (including in-store). Maximizing customer insights requires unifying your data sources across the end-to-end buyer journey to […]
Leentje Chavatte
Microsoft, Data & AI and Digital Transformation
In this webinar discover how the Microsoft Store mobilised firstline staff to work remotely in less than 10 days.
Leentje Chavatte
Microsoft, Data & AI and Digital Transformation
An informative webinar explaining the impact of the latest technology trends and the role of Intelligent Retail in successful digital transformation.
Leentje Chavatte
Microsoft, Data & AI and Digital Transformation
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