Retail

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Delivering seamless commerce with a complete omnichannel solution

With retail moving beyond a transactional model, customers are looking for retail experiences that meet or exceed their growing expectations. Retailers are tasked with better understanding customer needs and preferences in order to create personalized and friction-free shopping experiences. This is only possible by removing the barriers between traditionally isolated channels, like e-commerce and physical […]

Tuulia Sinijarvi
Microsoft, Business Apps
 
Innovate your business

Helping store staff rise to the challenge of creating world-class experiences

Consumers have more information and choice than ever. That’s why shopping experiences provide an opportunity to differentiate and delight customers – rather than competing on cost alone. The digital shopping revolution has given us access to companies and information that was unimaginable two decades ago – and it has raised our expectations of bricks-and-mortar retailers […]

Johanna Winqvist
Microsoft, Modern Workplace
 
Innovate your business

The power of prediction: how AholdDelhaize is using data and AI to provide more personalised shopping experiences

Ahold Delhaize is one of the world’s largest food retail groups. Albert Heijn, an Ahold Delhaize brand, is the leading food retailer in the Netherlands and also has stores in Belgium and Germany. Can an algorithm help you bake a cake? For customers of Dutch grocery retailer Albert Heijn, the answer is yes. The company, […]

Matthijs Van Sterkenburg
Microsoft, Applications & Infrastructure
 
Innovate your business

Whitepaper: Retail Insights – Harnessing the Power of Data

The retail industry contributes a significant portion to the GDP of many countries, employs tens of millions of people and touches nearly everyone. In order to gain insight at a particularly volatile time for the industry, we recently conducted a survey with 100 retail executives to gain insight into their business challenges and learn about […]

Leentje Chavatte
Microsoft, Data & AI and Digital Transformation
 

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