Finance & Insurance

Finance & Insurance

How companies and regulators are embracing digital technology to keep businesses moving

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The ultimate guide to personalizing customer experiences in FSI

The ultimate guide to personalizing customer experiences in FSI

Banks have a chance to change the way they serve customers and deliver more personalized services. Microsoft, Forrester and Avanade will show you how.

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

How Financial Services institutions are finally embracing AI

How Financial Services institutions are finally embracing AI

From opportunistic claims to organized crime scams, watch our speakers explain and discuss the latest intelligent ways to detect insurance fraud.

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

Sustainable Transformation in FSI: now, next and beyond

Sustainable Transformation in FSI: now, next and beyond

The connection between sustainability and finance is not new, but it’s one that is gathering pace. Capital allocation is increasingly directed towards sustainable investment projects in financial services, with Bloomberg reporting [1] that global socially responsible investments totalled over $30 trillion in 2019. Today’s customers also expect that companies they use not only act responsibly, but proactively pursue financial activities that make a positive […]

Albert  Welgraven

Albert Welgraven

Financial Services Industry Director Western Europe at Microsoft

No longer a moonshot – building a new digital bank

No longer a moonshot – building a new digital bank

Understand the potential of digital-only banking and see how innovative business models are founded on open platforms combining the best of fintech.

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

Robotic Process Automation (RPA) saves customers millions of dollars with intelligent data extraction

Robotic Process Automation (RPA) saves customers millions of dollars with intelligent data extraction

How do you help customers quickly extract data from complex forms? RPA pioneer Blue Prism did it by using its new ‘Decipher’ solution.

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

a man standing looking at his phone

Insurance shoppers gain new service channel with AI chatbot

Discover how easy and cost-effective it was for Progressive Insurance to build its own, personalized ‘Flo’ chatbot.

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

a woman sitting at a desk in front of a laptop computer in a virtual meeting

Financial Services Digital Forum: The implications of COVID-19

Bill Borden, Corporate VP Microsoft Worldwide Financial Services, and special guests from McKinsey and Manulife, discuss the industry’s latest learnings.

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

a person standing in front of a window

Business continuity in financial services

During these uncertain times, Microsoft is committed to supporting financial service customers and their regulators around the globe.

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

a large building

Luxembourg Stock Exchange: building a transparent, agile and innovative cloud infrastructure

“We are proud to be the first financial institution in Luxembourg to migrate its entire financial core system to the cloud.” Laurent Pulinckx, CIO at Luxembourg Stock Exchange and his team have helped their company reach a significant milestone this year. By becoming the first financial institution in Luxembourg to be approved by the regulator […]

Johanna Winqvist

Johanna Winqvist

Microsoft, Modern Workplace

External shot of Fire Group offices building

The Fire Group: how data-driven processes are reshaping sustainable credit management

“We want to change the way credit management is perceived, because we play an important social role in this sector. Data and technology allow us to show the critical role that we play in a more direct way.” Sonia Di Nuzzo, Corporate Communication Leader at Fire is outlining the ambitious goal the company is setting for the industry it operates in with data. As Italy’s largest independent credit management solutions provider, Fire plays a pivotal role […]

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

Two people wearing a suit and tie smiling at the camera

Why the bank of the future is in the cloud

Financial services company Belfius will transfer all of its banking services to the cloud over the next seven years. This initiative is an important pillar in the company’s strategy to adapt to the changing needs of its customers – making its processes more cost-effective, safe and sustainable. This is a pioneering step for Belfius. In […]

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

a view of a city

Harvesting data helps save water

With more than 140 years of history, the financial service company Ibercaja is deeply invested in the north-east region of Spain. In order to support its rural clients and solve the local water scarcity problems, the company now helps farmers to digitally transform their crop management. Key to this transformation are “Internet of Things“ enabled […]

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

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