Transform

“Success is helping people move forward”

With the Microsoft Power Woman in Tech Award, we aim to celebrate women tech talent across our partner organizations. But it’s a good opportunity to share the amazing role models we have in house. Meet Fiona Carney, Chief Marketing & Operations in Western Europe, a Microsoft Power Woman, and a Diversity & Inclusion advocate. Tell […]

Gender equality in the tech industry

Gender equality in the tech industry: why everyday needs to be International Women’s Day Did you know that only 22% of all technology roles across Europe are held by women?  At a time when every business is becoming a technology business, this effects all sectors. This lack of diversity poses a real threat to our region’s […]

Microsoft Power Women in Tech Award

Are you a woman in tech who consistently inspires others? According to Accenture, only 21% of women believe the technology industry is a place they can thrive in. So, we’re searching for female tech leaders at our partner organizations who can inspire other women to go further in technology. Our winners will be role models […]

Resilient Retailing: thriving in times of uncertainty

I’ve been to many NRFs and it’s always exciting. But the energy at this year’s event was positively electric.   After a 3-year hiatus, retailers from across the globe flocked to New York for NRF 2023 in search of ideas and inspiration for how to tackle some of the biggest questions facing retail and CPG right […]

A focus on Citizen Experience drives public sector transformation

In recent times, providing a responsive and efficient service that meets citizens’ expectations has become a priority for public sectors across the EU. But as citizen experience (CX) – such as improving citizen satisfaction and providing efficient digital services – takes center stage, many national, regional and local government organizations are falling behind. Governments must […]

Making Every Day Better with Microsoft Teams

Finland’s second-largest public sector employer, HUS Helsinki University Hospital, deployed Microsoft Teams extensively in its organization of 27,000 employees. Microsoft Teams provides HUS with a foundation for customer-oriented digital transformation, which acts as a part of its vision to be a trendsetter in healthcare. The deployed Microsoft services offer an easy-to-use solution for remote appointments […]

ASML: Redefining customer support with mixed reality technology

“In our industry, the stakes are high. If one of our machines were down for a day, the cost for a chipmaker could run into the millions.” Working under pressure is something that Michiel Haverkorn Van Rijsewijk has grown used to since he started as the Director of Customer Support at ASML in February 2020. Within a month of starting at the world’s largest semiconductor lithography equipment maker, the company’s long-established […]

Helping store staff rise to the challenge of creating world-class experiences

Consumers have more information and choice than ever. That’s why shopping experiences provide an opportunity to differentiate and delight customers – rather than competing on cost alone. The digital shopping revolution has given us access to companies and information that was unimaginable two decades ago – and it has raised our expectations of bricks-and-mortar retailers […]