Transform

Transform

Embrace the digital revolution to unlock infinite business opportunities – transforming operations and accelerating innovation by embracing data-driven and AI-infused processes across your value chain.

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Executive presenting sales results to team.

Intelligent Sales & Marketing Guided Tour

This self-guided demo shows how Dynamics 365 Sales and Marketing helps you stay connected with customers. Learn to increase demand across channels.

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps

a tall building in a city

Banco Sabadell allies with Microsoft to offer more personalized and agile service with Dynamics 365

Read how the bank’s commitment to support the self-employed, businesses, and families has intensified due to the current situation.

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps

a person sitting at a desk in front of a laptop computer

Microsoft pivots to digital selling with Dynamics 365 to reach more customers

Microsoft has flipped the traditional sales model over the past few years. Learn how we engage customers remotely and increase productivity.

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps

a man sitting at a table using a laptop

Campari Group raises the bar for customer experiences with Microsoft Dynamics 365

Learn how Campari Group gain a 360-degree customer view and enhance the personalization of its marketing, sales, and customer service efforts.

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps

a woman sitting at a table using a laptop computer

4 ways Microsoft is a leader in customer lifecycle management

Microsoft is recognized as an industry leader for product innovation across the entire customer lifecycle, as evidenced in recent analyst reports.

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps

a man sitting at a desk with a laptop

eBook: ‘Delivering personalized experiences in times of change’

Learn how to get the most from your customer behavior data and capitalize on each interaction with them in this e-book.

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps

Two Engineers preparing to service a clean room

ASML: Redefining customer support with mixed reality technology

“In our industry, the stakes are high. If one of our machines were down for a day, the cost for a chipmaker could run into the millions.” Working under pressure is something that Michiel Haverkorn Van Rijsewijk has grown used to since he started as the Director of Customer Support at ASML in February 2020. Within a month of starting at the world’s largest semiconductor lithography equipment maker, the company’s long-established […]

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

a person standing in a room

Delivering seamless commerce with a complete omnichannel solution

With retail moving beyond a transactional model, customers are looking for retail experiences that meet or exceed their growing expectations. Retailers are tasked with better understanding customer needs and preferences in order to create personalized and friction-free shopping experiences. This is only possible by removing the barriers between traditionally isolated channels, like e-commerce and physical […]

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps

Store staff looking and pointing at screen

Helping store staff rise to the challenge of creating world-class experiences

Consumers have more information and choice than ever. That’s why shopping experiences provide an opportunity to differentiate and delight customers – rather than competing on cost alone. The digital shopping revolution has given us access to companies and information that was unimaginable two decades ago – and it has raised our expectations of bricks-and-mortar retailers […]

Johanna Winqvist

Johanna Winqvist

Microsoft, Modern Workplace

A sunbed and an umbrella overlooking the ocean

Taking a trip to the cloud brings enhanced efficiency for Apollo

You might not think about the work that goes on behind the scenes when you book a holiday but, for Apollo, one of the Nordic region’s leading tour operators, it’s a big deal. Where once employees had to painstakingly input data into company systems manually, Apollo’s decision to move their existing CRM system to Dynamics […]

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps

Guy working in front of a PC

How a compliance programme can help you build a customer-focused culture

Addressing compliance mandates can take planning and communication. But a robust programme can ensure you’re prepared and ready for challenges ahead, so that your people are free to do what they do best. Take a look at our free e-book, How Dynamics 365 helps enable compliance, to learn how such a programme can help your […]

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps

Infographic: field service redefined

Infographic: field service redefined

Adapting to customer demands in a connected world means empowering your people with tools that anticipate needs, unify communications, and deliver more. How long before it’s a matter of catching up?

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps

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