Government

Government

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a group of people performing on stage in front of a crowd

City of Liège: Facilitating decision making in difficult times

For many organizations, social-distancing measures brought about by COVID-19 have drastically slowed day-to-day operations – and for some, even stopped them altogether. But for local governments across Europe, like the Belgian city of Liège, slowing down hasn’t been an option.  From supporting citizens and businesses to protecting frontline workers, Liège city had to quickly provide stability during this crisis and ensure important decisions could still be made in a democratic […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

a woman sitting on a sidewalk

How to digitally transform citizen services

“Having a website, call centre and information desk isn’t enough. Citizen services need to be streamlined to empower citizens and government employees alike.” The eBook ‘The digital transformation of citizen services’ is honest in its appraisal of the urgent challenge facing governments worldwide, whose citizens expect their digital experiences to match the quality of those […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

a display in a building

How public health and social services can deliver better care with secure digital solutions

The mission of Public Health and Social Services organisations is to provide the right services to the right citizens at the right time. But how can that be achieved against a backdrop of increasing regulation, growing demand for services and shrinking budgets? That’s the challenge that the IDC white paper ‘Transforming Public Health and Social […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

Two people inside using Surface Go in office

How technology is transforming the work of governments

Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

Ineco

Ineco improves employee productivity with modern tools and AI

Struggling with software doesn’t help people get more done. Likewise, if sharing files and collaborating on documents is difficult, productivity takes a hit. Ineco, a Spanish public sector company, understands this, which is why it set out to change the way employees interact with technology and one another. By deploying Microsoft 365 to its over […]

Johanna Winqvist

Johanna Winqvist

Microsoft, Modern Workplace

Iceland runs on Trust

How the cloud helped a small nation realise big ambitions

In December 2015, the Icelandic government kicked off a digital infrastructure review. With more than 100 different suppliers managed by over 100 IT managers in each public institution, the brief was clear; to simplify operations and streamline IT for over 20,000 users. The solution: Fast forward two and a half years, and a decision was […]

Johanna Winqvist

Johanna Winqvist

Microsoft, Modern Workplace

Surface Go

Put more power in the hands of your Firstline Workers, wherever they are

Firstline Workers are the day-to-day heroes of our public services; they’re often the first to engage with citizens, the first to represent your organization, and put your services into action. However, they’re often the last to get access to the latest technology. Better technology makes productivity more effective, by saving time and money, streamlining operations […]

Johanna Winqvist

Johanna Winqvist

Microsoft, Modern Workplace

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