Government

Government

Discover how technology is helping governments and institutions improve citizen services and engagement

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a woman sitting at a desk using a computer

4 reasons Citrix and Windows Virtual Desktop are better together for government agencies

Government agencies all over the world experience a huge transformation. Obviously, because of the COVID-19 pandemic the trend of remote work has taken off in ways nobody could have imagined a year ago. Since offices closed and civil servants needed to stay in their homes, remote work collaboration was the only option to continue serving […]

Jose Antonio Ondiviela Garcia

Jose Antonio Ondiviela Garcia

Public Sector Government Industry Executive, Microsoft Western Europe

a man and two women standing in front of a brick building

Ajuntament de Lleida: transforming the public sector with a modern, virtual workplace

“At Ajuntament de Lleida, we think differently. We embrace new technology. And when we see that it could add real value to the work we do, we find a way to make it happen.” Carles GinéSabaté, Systems Implementation Planning Manager at Ajuntament de Lleida, is reflecting on his organization’s open-armed approach to digital transformation and […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

a large old building with many windows

Raad van State: Creating a virtual courtroom through a remote-working solution

“This situation has proven that with the right means, support and trust, you can remove half of the desks in your building – and in that sense, I don’t think we’ll ever see 700 people at the same time in the office again.” Ron Lamers, Project Manager at Raad van State, is talking about the […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

a close up of a mans face

AI is driving value across businesses in Europe – so why is only 4% of the public sector seeing real impact?

In April 2018, the European Commission adopted its first AI strategy, laying out a vision for how AI could transform the public sector. The strategy revealed how new machine-learning technologies and data tools can improve public services, reduce costs, provide staff with new skillsets and drive efficiencies. And yet, for the vast majority of public […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

a close up of a mans face

How AI is about to transform public sector across Europe

AI allows staff to deliver public services in exciting new ways, but some organizations are yet to embrace it. Discover why.

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

a close up of a mans face

How two in three public sector organizations are using AI to enhance people-based services

Pioneering organizations are employing AI technology to help free up public sector resources. Find out how.

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

a group of people performing on stage in front of a crowd

City of Liège: Facilitating decision making in difficult times

For many organizations, social-distancing measures brought about by COVID-19 have drastically slowed day-to-day operations – and for some, even stopped them altogether. But for local governments across Europe, like the Belgian city of Liège, slowing down hasn’t been an option.  From supporting citizens and businesses to protecting frontline workers, Liège city had to quickly provide stability during this crisis and ensure important decisions could still be made in a democratic […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

a woman sitting on a sidewalk

How to digitally transform citizen services

“Having a website, call centre and information desk isn’t enough. Citizen services need to be streamlined to empower citizens and government employees alike.” The eBook ‘The digital transformation of citizen services’ is honest in its appraisal of the urgent challenge facing governments worldwide, whose citizens expect their digital experiences to match the quality of those […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

a display in a building

How public health and social services can deliver better care with secure digital solutions

The mission of Public Health and Social Services organisations is to provide the right services to the right citizens at the right time. But how can that be achieved against a backdrop of increasing regulation, growing demand for services and shrinking budgets? That’s the challenge that the IDC white paper ‘Transforming Public Health and Social […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

Two people inside using Surface Go in office

How technology is transforming the work of governments

Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

Ineco

Ineco improves employee productivity with modern tools and AI

Struggling with software doesn’t help people get more done. Likewise, if sharing files and collaborating on documents is difficult, productivity takes a hit. Ineco, a Spanish public sector company, understands this, which is why it set out to change the way employees interact with technology and one another. By deploying Microsoft 365 to its over […]

Johanna Winqvist

Johanna Winqvist

Microsoft, Modern Workplace

Iceland runs on Trust

How the cloud helped a small nation realise big ambitions

In December 2015, the Icelandic government kicked off a digital infrastructure review. With more than 100 different suppliers managed by over 100 IT managers in each public institution, the brief was clear; to simplify operations and streamline IT for over 20,000 users. The solution: Fast forward two and a half years, and a decision was […]

Johanna Winqvist

Johanna Winqvist

Microsoft, Modern Workplace

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