Transform Customer & employee experience

Immediate benefits for Handicare thanks to Microsoft Dynamics 365 for Field Service

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps
Read Time, 1 min.

Handicare has implemented Microsoft Dynamics 365 for Field Service. The benefits have been immediately apparent: Improved cooperation between its office and field staff, higher efficiency, more transparency and greater customer satisfaction all mean that Handicare is providing optimal support to its customers.

Try Microsoft Dynamics for free

Unify CRM and ERP capabilities and break down data silos with Dynamics 365

Try Dynamics

Articles you may be interested in:

Store staff looking and pointing at screen
Read more Helping store staff rise to the challenge of creating world-class experiences Customer & employee experience Read Time, 2 min.

Helping store staff rise to the challenge of creating world-class experiences

Consumers have more information and choice than ever. That’s why shopping experiences provide an opportunity to differentiate and delight customers – rather than competing on cost alone. The digital shopping revolution has given us access to companies and information that was unimaginable two decades ago – and it has raised our expectations of bricks-and-mortar retailers […]

Johanna Winqvist

Johanna Winqvist

Microsoft, Modern Workplace
Teams Learning Guide for Primary and Secondary Education (K12)
Read more Teams Learning Guide for Primary and Secondary Education (K12) Customer & employee experience

Teams Learning Guide for Primary and Secondary Education (K12)

Blended and hybrid learning – Discover how Microsoft Teams can enhance your teaching experience

Carla Gonzalez Fernandez

Carla Gonzalez Fernandez

Microsoft, Modern Work & Surface
Microsoft Power Women in Tech Award
Read more Microsoft Power Women in Tech Award Customer & employee experience Read Time, 2 min.

Microsoft Power Women in Tech Award

Are you a woman in tech who consistently inspires others? According to Accenture, only 21% of women believe the technology industry is a place they can thrive in. So, we’re searching for female tech leaders at our partner organizations who can inspire other women to go further in technology. Our winners will be role models […]

Joana Pires

Joana Pires

Director Partner Go to Market Strategy - EMEA

Discover more related articles per industry:

Education

Finance & Insurance

Government

  • a woman sitting at a desk using a computer
    Read more 4 reasons Citrix and Windows Virtual Desktop are better together for government agencies Innovation Read Time, 6 min.

    4 reasons Citrix and Windows Virtual Desktop are better together for government agencies

    Government agencies all over the world experience a huge transformation. Obviously, because of the COVID-19 pandemic the trend of remote work has taken off in ways nobody could have imagined a year ago. Since offices closed and civil servants needed to stay in their homes, remote work collaboration was the only option to continue serving […]

  • a woman sitting on a sidewalk
    Read more How to digitally transform citizen services Innovation Read Time, 2 min.

    How to digitally transform citizen services

    “Having a website, call centre and information desk isn’t enough. Citizen services need to be streamlined to empower citizens and government employees alike.” The eBook ‘The digital transformation of citizen services’ is honest in its appraisal of the urgent challenge facing governments worldwide, whose citizens expect their digital experiences to match the quality of those […]

Healthcare

Manufacturing

  • Man with a tattoo pointing at a tablet in a factory
    Read more 2020 has shown manufacturers the true value of digital transformation Innovation Read Time, 3 min.

    2020 has shown manufacturers the true value of digital transformation

    At the start of 2020, there were all manner of manufacturing topics to be discussed. And then suddenly, there was only one. It would be difficult to overstate the impact of Covid-19’s disruption on manufacturers. Almost across the board, this industry has seen supply chains breaking, cash ceasing to flow and production lines grinding to […]

  • a group of people using a virtual map of a sea
    Read more Overcoming a sea of data with Microsoft Azure Data insights & intelligence Read Time, 1 min.

    Overcoming a sea of data with Microsoft Azure

    With 12,000 ships certified, DNV GL’s job of ensuring they’re built safely and remain safe should be overwhelming, especially with the more than 50,000 inspections it must carry out each year. However, by making use of machine learning algorithms in Microsoft Azure, the company is not only increasing efficiency and satisfying its customers, but it’s […]

Retail

Discover more related articles per dossier:

Customer Stories

  • Komatsu yellow machinery
    Read more Database migration that helps you be ‘better than the best’ Business optimization Read Time, 2 min.

    Database migration that helps you be ‘better than the best’

    The Japanese term dantotsu is difficult to translate, but roughly means ‘better than the best’. Since its founding nearly 100 years ago, Japanese construction and mining equipment multinational, Komatsu, has striven to provide its customers with a service that achieves just that. As part of this mission, Komatsu launched its Dantotsu Strategy in 2003, which […]

Digital Transformation

  • a woman sitting on a sidewalk
    Read more How to digitally transform citizen services Innovation Read Time, 2 min.

    How to digitally transform citizen services

    “Having a website, call centre and information desk isn’t enough. Citizen services need to be streamlined to empower citizens and government employees alike.” The eBook ‘The digital transformation of citizen services’ is honest in its appraisal of the urgent challenge facing governments worldwide, whose citizens expect their digital experiences to match the quality of those […]

Security & Privacy

Tips

  • Group of two female and one male office workers brainstorming in informal office setting. Both women are using laptops while the man is writing. Large screen shown in background.
    Read more 2019 Modern Selling Trends in 5 webinars Business optimization Read Time, 2 min.

    2019 Modern Selling Trends in 5 webinars

    The relationship between buyers and sellers grows more complicated each day. Every potential partnership requires finding the right buyer, fully understanding their business, tracking progress through the buying cycle, and engaging them with the right content—when and how they want it. These shifting dynamics underscore the artistry of modern selling. When the time is right, […]