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Digital Transformation

Digital Transformation

Reimagine how you bring together people, data and processes to create value for your customers and maintain a competitive advantage in a digital-first world.

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City of Liège: Facilitating decision making in difficult times

For many organizations, social-distancing measures brought about by COVID-19 have drastically slowed day-to-day operations – and for some, even stopped them altogether. But for local governments across Europe, like the Belgian city of Liège, slowing down hasn’t been an option.  From supporting citizens and businesses to protecting frontline workers, Liège city had to quickly provide stability during this crisis and ensure important decisions could still be made in a democratic […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

NorthWest Clinics building

Northwest Clinics: A new era in virtual healthcare

“I am generally quite modest – I don’t like to brag about my achievements too much. But in this case, I want to make an exception. I want to tell the world what we have done.”  For Ed de Myttenaere, CIO at Northwest Clinics hospital (Noordwest Ziekenhuisgroep) in the Netherlands, breaking with tradition is becoming increasingly normal. In responding to the COVID-19 outbreak, his team have implemented a virtual consultation solution that has the potential to redefine […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

A smiling man wearing glasses looking at the camera

HUS: sharing data securely to make life-saving decisions

Illnesses and diseases don’t often play fair – an unfortunate truth that was proved by the COVID-19 outbreak in early 2020, heavily hitting healthcare organizations with challenges the world hadn’t seen in a century. Hospitals needed a rapid response to reduce spreading the virus without affecting patient care. A high-pressure situation for any institution, but […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

Healthcare professionals operating on a patient

Maasstad Hospital: Working as one medical team during a crisis

In times of crisis, an organization looks to its leadership for guidance. As COVID-19 spread through Europe in early 2020, Maasstad Ziekenhuis Hospital CEO Peter Langenbach had planned to lead his hospital’s crisis response as he would any other – being present and visible, leadership traits instilled in him during his time in the Dutch […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

Man with a tattoo pointing at a tablet in a factory

2020 has shown manufacturers the true value of digital transformation

At the start of 2020, there were all manner of manufacturing topics to be discussed. And then suddenly, there was only one. It would be difficult to overstate the impact of Covid-19’s disruption on manufacturers. Almost across the board, this industry has seen supply chains breaking, cash ceasing to flow and production lines grinding to […]

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

a woman sitting on a sidewalk

How to digitally transform citizen services

“Having a website, call centre and information desk isn’t enough. Citizen services need to be streamlined to empower citizens and government employees alike.” The eBook ‘The digital transformation of citizen services’ is honest in its appraisal of the urgent challenge facing governments worldwide, whose citizens expect their digital experiences to match the quality of those […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

a display in a building

How public health and social services can deliver better care with secure digital solutions

The mission of Public Health and Social Services organisations is to provide the right services to the right citizens at the right time. But how can that be achieved against a backdrop of increasing regulation, growing demand for services and shrinking budgets? That’s the challenge that the IDC white paper ‘Transforming Public Health and Social […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

a person standing in a room

Delivering seamless commerce with a complete omnichannel solution

With retail moving beyond a transactional model, customers are looking for retail experiences that meet or exceed their growing expectations. Retailers are tasked with better understanding customer needs and preferences in order to create personalized and friction-free shopping experiences. This is only possible by removing the barriers between traditionally isolated channels, like e-commerce and physical […]

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps

A woman wearing HoloLens

Natuzzi: A new way of seeing your home with HoloLens

In retail, the gift of the sales rep has always been to conjure up a vision for the potential buyer. Transport them to another world, surround them with artefacts – imagined or otherwise – that complete a picture in which the customer can envisage themselves. Because when we buy, we buy into something. The object […]

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

A close up of a hand sewing leather

Taking design beyond aesthetics with Natuzzi

Design is more than an aesthetic. It defines the way we see the world. Take the objects we have in our homes. They are more than just tables, chairs and sofas; collectively they are a window into the way we see ourselves, each item selected against a personalised criteria of practicality, comfort, status and cost. […]

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

Two people wearing a suit and tie smiling at the camera

Why the bank of the future is in the cloud

Financial services company Belfius will transfer all of its banking services to the cloud over the next seven years. This initiative is an important pillar in the company’s strategy to adapt to the changing needs of its customers – making its processes more cost-effective, safe and sustainable. This is a pioneering step for Belfius. In […]

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

a man holding a paint spray

What we can learn from AkzoNobel’s digital transformation

Savvy businesses are always on the lookout for ways to improve what they do and differentiate themselves from the competition. From organisational restructure to the development of entirely new business models, the quest for continuous improvement takes many forms. But one common factor in almost all modern business leaders’ plans is an emphasis on technological […]

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

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