Customer Stories

dacadoo: opening the digital door to a healthier future and a better world

“530 years ago, Leonardo Da Vinci attempted to define the quality of human life. Fast forward half a millennium and we are doing the same thing – just with different technology.” Much like Da Vinci, Peter Ohnemus has grand ambitions for the role he can play in shaping human history. The CEO of global health […]

Why leading Irish retailer Musgrave is ready for anything with cloud technology

“When assessing the potential effects of major digital transformation projects on our business, we always think about three key constituents: colleagues, retailers, and consumers.” So says Paul Baguley, IT PMO for Musgrave Retail – Ireland’s leading food retail, wholesale and food service company. Together with its retail partners, who operate under leading brands including SuperValu […]

How Griftland College is putting technology at the heart of remote learning

“When COVID-19 was on the verge of breaking out, we had to make a choice about how to go further,” says Kees Versteeg, the principle of Griftland College. The secondary school, located in the Dutch town of Soest, was one of the first in the Netherlands to close and start teaching 100% remotely. He describes […]

City of Liège: Facilitating decision making in difficult times

For many organizations, social-distancing measures brought about by COVID-19 have drastically slowed day-to-day operations – and for some, even stopped them altogether. But for local governments across Europe, like the Belgian city of Liège, slowing down hasn’t been an option.  From supporting citizens and businesses to protecting frontline workers, Liège city had to quickly provide stability during this crisis and ensure important decisions could still be made in a democratic […]

Northwest Clinics: A new era in virtual healthcare

“I am generally quite modest – I don’t like to brag about my achievements too much. But in this case, I want to make an exception. I want to tell the world what we have done.” For Ed de Myttenaere, CIO at Northwest Clinics hospital (Noordwest Ziekenhuisgroep) in the Netherlands, breaking with tradition is becoming increasingly normal. In responding to the COVID-19 outbreak, his team have implemented a virtual consultation solution that has the potential to redefine […]

IRCCS San Raffaele: Identifying the COVID-19 patients at highest risk with AI

2020 has been an unpredictable and transformative year for every industry. But no sector has felt the impact of COVID-19 quite as acutely as healthcare. Hospitals and other healthcare institutions all over the world have had to adapt quickly to a situation that is changing and evolving every day. A major aspect of the challenge […]

HUS: sharing data securely to make life-saving decisions

Illnesses and diseases don’t often play fair – an unfortunate truth that was proved by the COVID-19 outbreak in early 2020, heavily hitting healthcare organizations with challenges the world hadn’t seen in a century. Hospitals needed a rapid response to reduce spreading the virus without affecting patient care. A high-pressure situation for any institution, but […]

VSNU: coordinating a nationwide university digital transformation in one weekend

“A lesson for us during this crisis, has been that new technology doesn’t just change how you work – it also changes people and culture, which is something you have to support everyone through.” Director of Accountability at The Association of Universities in the Netherlands (VSNU), Reinout Van Brakel, is talking about the instrumental role […]

Etex Group: Future-proofing employees to work anywhere across the world

When COVID-19 spread across Europe in early 2020, businesses entered a new digitally-dependent age. Social distancing measures had asked offices of all shapes and sizes to close their doors, sparking organizations to quickly find other virtual ways for colleagues to meet and collaborate remotely. But for Belgium building material specialist Etex, this was a step they were ready for – having already implemented a cloud-based infrastructure and collaboration tools […]

COFCO International: How cloud technologies ensured business continuity during challenging times

“I have worked at COFCO for 12 years, always in an office. But I have spent the last 63 days working from home.” Marcus Seelbach, Chief HR Officer at global agribusiness COFCO International, is talking from his home via video call about the transition he and all his colleagues have undergone since COVID-19 led to the closure of the company’s offices worldwide. “But thanks to the preparation and […]

How ProMobility has discovered lasting benefits of collaborative technology

Like many businesses across the world, Dutch car auto-leasing company ProMobility has found itself having to adapt in uncertain times: the company’s employees have been working remotely from their homes since the middle of March 2020. But according to Dick Dekker, co-founder and director of ProMobility’s Zaanstad office, north of Amsterdam, Netherlands, there have been […]

Maasstad Hospital: Working as one medical team during a crisis

In times of crisis, an organization looks to its leadership for guidance. As COVID-19 spread through Europe in early 2020, Maasstad Ziekenhuis Hospital CEO Peter Langenbach had planned to lead his hospital’s crisis response as he would any other – being present and visible, leadership traits instilled in him during his time in the Dutch […]