Smarter support with AI transforming customer service teams
At Microsoft, we know that customer expectations have never been higher. Our Customer Service and Support team needs to constantly […]
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The Power of Generative AI – your guide to creating your own Chief Marketing Manager Agent in Copilot
To empower Swedish Marketing leaders to drive digital transformation, Microsoft Sweden and Ledarna, the Swedish organization for managers, are jointly […]
Helena Kappen
Chief Marketing Officer Sweden
From data to value: creating meaningful customer engagements
It is hard to predict future trends, opportunities, or challenges. Keeping up with the increasing pace of change is both […]
Martina Klenkhart
Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe
Blending the physical and digital retail experience? Add a splash of data!
There is a simple truth at the heart of the retail sector – if you don’t look after your customers, […]
Martina Klenkhart
Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe
Microsoft Cloud for Retail: Connect your customers, people, and data
Retailers have experienced times of tremendous uncertainty. It’s time to lean into change and thrive by becoming a resilient retailer […]
Martina Klenkhart
Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe
Creating great experiences for employees and the customers they serve
Retail is experiencing ongoing labor shortages in the aftermath of the pandemic. Many people have retired early, found new jobs, […]
Martina Klenkhart
Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe
Create flexible retail supply chains that are built to last
In a powerful storm, a tree that does not bend is likely to break. In 2020, the pandemic put storm-like […]
Martina Klenkhart
Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe
The road to business resilience: What it is and why it matters to retailers
I think most of us are familiar with the saying of “fall seven times – rise up eight”. Not only […]
Martina Klenkhart
Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe
Making learning accessible for everyone with Microsoft Education
Every student deserves a solution to help them achieve great things. Learn in this article how Microsoft’s accessibility tools can […]
Carla Gonzalez Fernandez
Microsoft, Modern Work & Surface
My people leadership compass in times of gloom
Microsoft’s Max Tchapeyou offers a very personal viewpoint, citing the six ways he’s found to work more effectively – and […]
Leentje Chavatte
Microsoft, Data & AI and Digital Transformation
Nine tips to make your remote lesson a success
Koen Timmers, Microsoft Expert Educator fellow and lecturer in Computer Science, explains how technology can support inspiring online education.
Carla Gonzalez Fernandez
Microsoft, Modern Work & Surface
Make remote learning effective and engaged with Microsoft Education resources
Not sure where to find the best online education resources? This article provides some excellent tips and points you in […]
Carla Gonzalez Fernandez
Microsoft, Modern Work & Surface
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