Microsoft pivots to digital selling with Dynamics 365 to reach more customers
Microsoft has flipped the traditional sales model over the past few years. Learn how we engage customers remotely and increase productivity.
With retail moving beyond a transactional model, customers are looking for retail experiences that meet or exceed their growing expectations. Retailers are tasked with better understanding customer needs and preferences in order to create personalized and friction-free shopping experiences. This is only possible by removing the barriers between traditionally isolated channels, like e-commerce and physical stores, to gain a comprehensive view of the customer and provide a unique and differentiated experience.
Microsoft Dynamics 365 Commerce equips you with the tools you need to grow a loyal customer base and allow them to shop whenever, wherever, and however they want.
Download this eBook to understand the key issues that retailers will be focusing on in the coming year