Tuulia Sinijarvi
Microsoft, Business Apps
With retail moving beyond a transactional model, customers are looking for retail experiences that meet or exceed their growing expectations. Retailers are tasked with better understanding customer needs and preferences in order to create personalized and friction-free shopping experiences. This is only possible by removing the barriers between traditionally isolated channels, like e-commerce and physical stores, to gain a comprehensive view of the customer and provide a unique and differentiated experience.
Microsoft Dynamics 365 Commerce equips you with the tools you need to grow a loyal customer base and allow them to shop whenever, wherever, and however they want.
Immediate benefits for Handicare thanks to Microsoft Dynamics 365 for Field Service
Handicare has implemented Microsoft Dynamics 365 for Field Service. The benefits have been immediately apparent: Improved cooperation between its office and field staff, higher efficiency, more transparency and greater customer satisfaction all mean that Handicare is providing optimal support to its customers.
Tuulia Sinijarvi
Microsoft, Business Apps
9 ways to turn your field service centre into a profit centre
A service that generates more profit than cost: it’s the ultimate goal for any organisation. We’ve listed a few tips below to help you make this dream a reality. 1. Know what you’ve got to offer Knowing what you’ve got to offer and knowing how (potential) customers view your story are important elements in marketing […]
Tuulia Sinijarvi
Microsoft, Business Apps
eBook: ‘Delivering personalized experiences in times of change’
Learn how to get the most from your customer behavior data and capitalize on each interaction with them in this e-book.
Tuulia Sinijarvi
Microsoft, Business Apps
