Microsoft Dynamics 365 democratizes CRM with a unique vision and offering
Microsoft’s vision is to democratize CRM
Microsoft, Business Apps
With retail moving beyond a transactional model, customers are looking for retail experiences that meet or exceed their growing expectations. Retailers are tasked with better understanding customer needs and preferences in order to create personalized and friction-free shopping experiences. This is only possible by removing the barriers between traditionally isolated channels, like e-commerce and physical stores, to gain a comprehensive view of the customer and provide a unique and differentiated experience.
Microsoft Dynamics 365 Commerce equips you with the tools you need to grow a loyal customer base and allow them to shop whenever, wherever, and however they want.