Tuulia Sinijarvi
Microsoft, Business Apps
With retail moving beyond a transactional model, customers are looking for retail experiences that meet or exceed their growing expectations. Retailers are tasked with better understanding customer needs and preferences in order to create personalized and friction-free shopping experiences. This is only possible by removing the barriers between traditionally isolated channels, like e-commerce and physical stores, to gain a comprehensive view of the customer and provide a unique and differentiated experience.
Microsoft Dynamics 365 Commerce equips you with the tools you need to grow a loyal customer base and allow them to shop whenever, wherever, and however they want.
ASML: Redefining customer support with mixed reality technology
“In our industry, the stakes are high. If one of our machines were down for a day, the cost for a chipmaker could run into the millions.” Working under pressure is something that Michiel Haverkorn Van Rijsewijk has grown used to since he started as the Director of Customer Support at ASML in February 2020. Within a month of starting at the world’s largest semiconductor lithography equipment maker, the company’s long-established […]
Leentje Chavatte
Microsoft, Data & AI and Digital Transformation
Teams Learning Guide for Primary and Secondary Education (K12)
Blended and hybrid learning – Discover how Microsoft Teams can enhance your teaching experience
Carla Gonzalez Fernandez
Microsoft, Modern Work & Surface
Resilient Retailing: thriving in times of uncertainty
I’ve been to many NRFs and it’s always exciting. But the energy at this year’s event was positively electric. After a 3-year hiatus, retailers from across the globe flocked to New York for NRF 2023 in search of ideas and inspiration for how to tackle some of the biggest questions facing retail and CPG right […]
Alejandro Mondragon
Industry Lead Retail and Consumer Goods at Microsoft Western Europe
