Tuulia Sinijarvi
Microsoft, Business Apps
With retail moving beyond a transactional model, customers are looking for retail experiences that meet or exceed their growing expectations. Retailers are tasked with better understanding customer needs and preferences in order to create personalized and friction-free shopping experiences. This is only possible by removing the barriers between traditionally isolated channels, like e-commerce and physical stores, to gain a comprehensive view of the customer and provide a unique and differentiated experience.
Microsoft Dynamics 365 Commerce equips you with the tools you need to grow a loyal customer base and allow them to shop whenever, wherever, and however they want.
ASML: Redefining customer support with mixed reality technology
“In our industry, the stakes are high. If one of our machines were down for a day, the cost for a chipmaker could run into the millions.” Working under pressure is something that Michiel Haverkorn Van Rijsewijk has grown used to since he started as the Director of Customer Support at ASML in February 2020. Within a month of starting at the world’s largest semiconductor lithography equipment maker, the company’s long-established […]
Leentje Chavatte
Microsoft, Data & AI and Digital Transformation
Blended and hybrid learning – Discover how Microsoft Teams can enhance your teaching experience
Download here the Teams Learning Guide for Primary and Secondary Education (K12)
Carla Gonzalez Fernandez
Microsoft, Education
9 ways to turn your field service centre into a profit centre
A service that generates more profit than cost: it’s the ultimate goal for any organisation. We’ve listed a few tips below to help you make this dream a reality. 1. Know what you’ve got to offer Knowing what you’ve got to offer and knowing how (potential) customers view your story are important elements in marketing […]
Tuulia Sinijarvi
Microsoft, Business Apps
