Tuulia Sinijarvi
Microsoft, Business Apps
With retail moving beyond a transactional model, customers are looking for retail experiences that meet or exceed their growing expectations. Retailers are tasked with better understanding customer needs and preferences in order to create personalized and friction-free shopping experiences. This is only possible by removing the barriers between traditionally isolated channels, like e-commerce and physical stores, to gain a comprehensive view of the customer and provide a unique and differentiated experience.
Microsoft Dynamics 365 Commerce equips you with the tools you need to grow a loyal customer base and allow them to shop whenever, wherever, and however they want.
Helping store staff rise to the challenge of creating world-class experiences
Consumers have more information and choice than ever. That’s why shopping experiences provide an opportunity to differentiate and delight customers – rather than competing on cost alone. The digital shopping revolution has given us access to companies and information that was unimaginable two decades ago – and it has raised our expectations of bricks-and-mortar retailers […]
Johanna Winqvist
Microsoft, Modern Workplace
“Success is helping people move forward”
With the Microsoft Power Woman in Tech Award, we aim to celebrate women tech talent across our partner organizations. But it’s a good opportunity to share the amazing role models we have in house. Meet Fiona Carney, Chief Marketing & Operations in Western Europe, a Microsoft Power Woman, and a Diversity & Inclusion advocate. Tell […]
Fiona Carney
Chief Marketing & Operations Officer in Microsoft WE
9 ways to turn your field service centre into a profit centre
A service that generates more profit than cost: it’s the ultimate goal for any organisation. We’ve listed a few tips below to help you make this dream a reality. 1. Know what you’ve got to offer Knowing what you’ve got to offer and knowing how (potential) customers view your story are important elements in marketing […]
Tuulia Sinijarvi
Microsoft, Business Apps
