two people working in a lab

Terumo migrates its SAP environment from ‘on-premise’ to Azure

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

Read Time, 3 min.

Terumo, a major player in the healthcare industry, has been active for nearly 100 years – and operating from Belgium for 50. The global company is a leading provider of medical devices, from hypodermic needles and stents, to life-saving heart and lung machines. Recently, the company’s EMEA headquarters fully migrated its SAP Enterprise Resource Planning (ERP) system to Microsoft Azure. In just a single weekend, 1,350 SAP users migrated to the cloud – smoothly and efficiently.

Medical devices: a strict market with strict regulations

The medical sector naturally pays a great deal of attention to safety, data security and privacy. And – just as importantly for Terumo’s customers – its products must be delivered on time, wherever the destination. For several years, the company has been using an advanced on-premise SAP ERP system that enables them to guarantee efficiency and meet these demands.

Terumo office from outside

Terumo headquarters in Haasrode, near Leuven, Belgium

A move from ‘on-premise’ to the cloud

Terumo’s SAP application was hosted in one of Cegeka and Exertum Belgium’s data centres. The two companies, both Microsoft partners, agreed with Terumo to move the environment to the ‘public cloud’. They received help from Azure Fast Track – a team of Microsoft engineers, specially set up to facilitate these kinds of transactions. The choice of Microsoft Azure came with significant benefits; the required ISO certificates (International Organisation for Standardisation) and FDA certificates (American Food and Drug Administration) had both already been factored into the design of the cloud – a big plus for a company in the medical sector.

Terumo uses the Azure data centre in Amsterdam. As a result, they have a guaranteed, fast and optimal connection with their headquarters in Haasrode, but also with their offices in Glasgow, Liverpool and even the American Sunrise in Florida.

 “Always-on working and communicating is paramount for us. We do not notice any loss of speed in the availability of information, including when making a connection from Florida.” – Sigurd Segers, Director Applications, Enterprise Architecture & Analytics, Terumo EMEA

The starting point is always to guarantee that the information and data the company relies on is available everywhere, up-to-date – and that there are no delays.

“Our strategy is cloud first, but we look at it case per case.” – Kris Geukens, Director ICT Infrastructure, Operations & Security, Terumo EMEA

a man standing next to a tree

(from left to right) Sigurd Segers, Director Applications, Enterprise Architecture & Analytics, Terumo EMEA and Kris Geukens, Director ICT Infrastructure, Operations & Security, Terumo EMEA

Remaining practical and thinking ahead

The entire migration happened remarkably quickly – in a single weekend – and the implementation was as smooth as anyone could have hope for. Months of preparation meant that the company had been able to put in place steps to ensure customers, employees and the outside world were hardly affected. A seamless partnership between Terumo, Fast Track, Cegeka and Exertum Belgium resulted in a flawless outcome.

“By moving everything to the cloud now, we make the future of machine learning (AI) possible. Something we definitely monitor and research closely.” – Sigurd Segers, Director Applications, Enterprise Architecture & Analytics, Terumo EMEA

While Terumo knows that its strength is principally as an expert in the market of medical devices, the company is always looking for new developments that can help it increase its efficiency and ensure success in the future.

Free eBook: Breaking Down AI - 10 Real Applications in Healthcare

Demystify artificial intelligence (AI) and learn how it can help solve healthcare challenges in this interactive e-book.

Improve patient experiences and enable personalized care

Healthcare insights and solutions to help empower your care teams and improve operational outcomes

Discover more related articles per industry:

Education

Finance & Insurance

  • Two people wearing a suit and tie smiling at the camera

    Why the bank of the future is in the cloud

    Financial services company Belfius will transfer all of its banking services to the cloud over the next seven years. This initiative is an important pillar in the company’s strategy to adapt to the changing needs of its customers – making its processes more cost-effective, safe and sustainable. This is a pioneering step for Belfius. In […]

  • a large building

    Luxembourg Stock Exchange: building a transparent, agile and innovative cloud infrastructure

    “We are proud to be the first financial institution in Luxembourg to migrate its entire financial core system to the cloud.” Laurent Pulinckx, CIO at Luxembourg Stock Exchange and his team have helped their company reach a significant milestone this year. By becoming the first financial institution in Luxembourg to be approved by the regulator […]

Government

  • Two people inside using Surface Go in office

    How technology is transforming the work of governments

    Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

  • a woman sitting at a desk using a computer

    4 reasons Citrix and Windows Virtual Desktop are better together for government agencies

    Government agencies all over the world experience a huge transformation. Obviously, because of the COVID-19 pandemic the trend of remote work has taken off in ways nobody could have imagined a year ago. Since offices closed and civil servants needed to stay in their homes, remote work collaboration was the only option to continue serving […]

Healthcare

Manufacturing

  • 5 ways you know you’re ready for connected field service

    5 ways you know you’re ready for connected field service

    More and more often, customer satisfaction is becoming the key to success. Emergency repairs often lead to high costs and great frustration for customers, so, understandably, you want to do everything you can to avoid them. Data and the Internet of Things help make this task a lot easier by enabling you to offer a […]

  • Man with a tattoo pointing at a tablet in a factory

    2020 has shown manufacturers the true value of digital transformation

    At the start of 2020, there were all manner of manufacturing topics to be discussed. And then suddenly, there was only one. It would be difficult to overstate the impact of Covid-19’s disruption on manufacturers. Almost across the board, this industry has seen supply chains breaking, cash ceasing to flow and production lines grinding to […]

Retail

Discover more related articles per dossier:

Customer Stories

  • A woman working in healthcare talking to another woman

    How Capio is using interoperability and conversational intelligence to transform healthcare

    “Our doctors and staff were running faster and faster. Like mice on a wheel trying to keep up,” recalls Niklas Sundler, Technology Innovation Director at Ramsay Santé and Capio, as he explains how COVID-19 changed the rules of healthcare delivery as it swept across Sweden in early 2020. “Everything happened so quickly,” Sundler continues. “We […]

Digital Transformation

  • a woman sitting on a sidewalk

    How to digitally transform citizen services

    “Having a website, call centre and information desk isn’t enough. Citizen services need to be streamlined to empower citizens and government employees alike.” The eBook ‘The digital transformation of citizen services’ is honest in its appraisal of the urgent challenge facing governments worldwide, whose citizens expect their digital experiences to match the quality of those […]

Press

Security & Privacy

Tips

  • Group of two female and one male office workers brainstorming in informal office setting. Both women are using laptops while the man is writing. Large screen shown in background.

    2019 Modern Selling Trends in 5 webinars

    The relationship between buyers and sellers grows more complicated each day. Every potential partnership requires finding the right buyer, fully understanding their business, tracking progress through the buying cycle, and engaging them with the right content—when and how they want it. These shifting dynamics underscore the artistry of modern selling. When the time is right, […]