Transform Innovation

Making the Schiphol Airport more sustainable into the future

Tuulia Sinijarvi

Microsoft, Business Apps

With over 71 million passengers a year, Schiphol is one of the biggest airports in Europe. Giving all of the passengers the most frictionless airport experience as possible, 17,000 assets need to be serviced and maintained 24 hours a day, 7 days a week. In order to deliver service excellence and optimize the maintenance, BAM Bouw en Techniek implemented a data-driven field service application to ensure their field service engineers have the right data and information at hand to serve and manage all those assets.

Articles you may be interested in:

Two field workers fixing airplane turbines

Innovation

Infographic: Enabling Connected Field Service

Empowering manufacturers, no matter where you are in your field service journey

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

A woman working in healthcare talking to another woman

Innovation

Powering Digital Transformation in Healthcare

Discover how organizations across Europe are redefining healthcare standards through technology.

Sarah Devitt

Microsoft, Digital Transformation and Public Sector

Toolbox with a pen, the cloud and a notebook

Innovation

Learn how to use Azure Cosmos DB

Use our free quickstart guides, tutorials, and samples!

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

Discover more related articles per industry:

Education

Read more Unlock the potential of your students with Microsoft’s new Learning Accelerators Data insights & intelligence Read Time, 5 min.

Unlock the potential of your students with Microsoft’s new Learning Accelerators

Personalized learning is a goal that educators everywhere have been trying to achieve for years. But the pandemic shone a light on the complexity of that challenge for teachers, who face a more diverse set of student needs than ever before. Because delivering a truly personalized learning experience for every student has traditionally required lots […]
Read more Teams Learning Guide for Primary and Secondary Education (K12) Customer & employee experience Read Time, 1 min.

Teams Learning Guide for Primary and Secondary Education (K12)

Blended and hybrid learning – Discover how Microsoft Teams can enhance your teaching experience

Finance & Insurance

Read more Why the bank of the future is in the cloud Business optimization Read Time, 4 min.

Why the bank of the future is in the cloud

Financial services company Belfius will transfer all of its banking services to the cloud over the next seven years. This initiative is an important pillar in the company’s strategy to adapt to the changing needs of its customers – making its processes more cost-effective, safe and sustainable. This is a pioneering step for Belfius. In […]
Read more Robotic Process Automation (RPA) saves customers millions of dollars with intelligent data extraction Data insights & intelligence Read Time, 1 min.

Robotic Process Automation (RPA) saves customers millions of dollars with intelligent data extraction

How do you help customers quickly extract data from complex forms? RPA pioneer Blue Prism did it by using its new ‘Decipher’ solution.

Government

Read more A focus on Citizen Experience drives public sector transformation Customer & employee experience Read Time, 3 min.

A focus on Citizen Experience drives public sector transformation

In recent times, providing a responsive and efficient service that meets citizens’ expectations has become a priority for public sectors across the EU. But as citizen experience (CX) – such as improving citizen satisfaction and providing efficient digital services – takes center stage, many national, regional and local government organizations are falling behind. Governments must […]
Read more How technology is transforming the work of governments Innovation Read Time, 3 min.

How technology is transforming the work of governments

Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

Healthcare

Read more IRCCS San Raffaele: Identifying the COVID-19 patients at highest risk with AI Data insights & intelligence Read Time, 4 min.

IRCCS San Raffaele: Identifying the COVID-19 patients at highest risk with AI

2020 has been an unpredictable and transformative year for every industry. But no sector has felt the impact of COVID-19 quite as acutely as healthcare. Hospitals and other healthcare institutions all over the world have had to adapt quickly to a situation that is changing and evolving every day. A major aspect of the challenge […]
Read more Navigating the odyssey of biomedical research Data insights & intelligence Read Time, 3 min.

Navigating the odyssey of biomedical research

In the healthcare industry, collaboration among multiple stakeholders is essential in driving biomedical research. Universities, Hospitals, Pharma, and Biotech are part of a complex and connected ecosystem. Healthcare institutions face critical obstacles when it comes to aggregating, harmonizing, and exploiting data for their studies. The lack of seamless knowledge sharing is hindering the progress of […]

Manufacturing

Read more Engineer from anywhere with anyone. Why connected product innovation matters now Innovation Read Time, 1 min.

Engineer from anywhere with anyone. Why connected product innovation matters now

The traditional product innovation process no longer works. It’s time to embrace the four ‘must-haves’ of connected product innovation.
Read more IoT connected field service has tapped into a new economy of satisfaction Innovation Read Time, 1 min.

IoT connected field service has tapped into a new economy of satisfaction

There’s something to be said for how modern convenience has altered customer expectations globally. As the world rapidly moves towards digitisation, traditional values―such as price and product loyalty―are cast aside in favour of curated service experiences. In the field service industry, this has become an area of concern for continuous customer satisfaction and business growth. […]

Retail

Read more Delivering seamless commerce with a complete omnichannel solution Customer & employee experience Read Time, 1 min.

Delivering seamless commerce with a complete omnichannel solution

With retail moving beyond a transactional model, customers are looking for retail experiences that meet or exceed their growing expectations. Retailers are tasked with better understanding customer needs and preferences in order to create personalized and friction-free shopping experiences. This is only possible by removing the barriers between traditionally isolated channels, like e-commerce and physical […]
Read more Re-imagine Retail: Intelligent supply chain Data insights & intelligence Read Time, 1 min.

Re-imagine Retail: Intelligent supply chain

This webinar explores the need for supply chain transparency and why the ability to take quick actions based on real time data is growing.

Discover more related articles per dossier:

Customer Stories

Read more Secondary school Kirchdorf: Reimagining hybrid learning with Surface and Teams Innovation Read Time, 6 min.

Secondary school Kirchdorf: Reimagining hybrid learning with Surface and Teams

“What we really wanted to achieve was simplicity for both our students and our educators. Through our digitalization efforts, we’ve seen that using technology to complement traditional teaching and learning is an investment for the future, not just for children, but for everyone.” Martin Schnetzer, teacher and IT admin at Mittelschule Kirchdorf, Austria, reflects on […]

Digital Transformation

Read more AI momentum in Europe: How organizations are creating value with AI transformation Business optimization Read Time, 5 min.

AI momentum in Europe: How organizations are creating value with AI transformation

With 67% of businesses in Europe using AI today according to the IDC, there is real momentum in investing in this technology. The infusion of data in all business operations, the availability of pretrained models, investments in AI infrastructure and new expertise on AI implementation are fuelling this growth and creating an abundance of AI […]

More articles on digital transformation >

Security & Privacy

Read more How a compliance programme can help you build a customer-focused culture Customer & employee experience Read Time, 1 min.

How a compliance programme can help you build a customer-focused culture

Addressing compliance mandates can take planning and communication. But a robust programme can ensure you’re prepared and ready for challenges ahead, so that your people are free to do what they do best. Take a look at our free e-book, How Dynamics 365 helps enable compliance, to learn how such a programme can help your […]

Tips

Read more Creating great experiences for employees and the customers they serve Business optimization Read Time, 2 min.

Creating great experiences for employees and the customers they serve

Retail is experiencing ongoing labor shortages in the aftermath of the pandemic. Many people have retired early, found new jobs, or have simply decided to leave the labor market. As competition for skilled and experienced staff has become fiercer, attracting talent and retaining staff is crucial for survival and success. While increasing wages and benefits […]

Making the Schiphol Airport more sustainable into the future

Related

Infographic: Enabling Connected Field Service

Powering Digital Transformation in Healthcare

Learn how to use Azure Cosmos DB

Free eBook: 5 ways to know you are ready for connected field service

Dossier

Free eBook: 5 ways to know you are ready for connected field service

Articles you may be interested in:

Discover more related articles per industry:

Education

Unlock the potential of your students with Microsoft’s new Learning Accelerators

Teams Learning Guide for Primary and Secondary Education (K12)

Finance & Insurance

Why the bank of the future is in the cloud

Robotic Process Automation (RPA) saves customers millions of dollars with intelligent data extraction

Government

A focus on Citizen Experience drives public sector transformation

How technology is transforming the work of governments

Healthcare

IRCCS San Raffaele: Identifying the COVID-19 patients at highest risk with AI

Navigating the odyssey of biomedical research

Manufacturing

Engineer from anywhere with anyone. Why connected product innovation matters now

IoT connected field service has tapped into a new economy of satisfaction

Retail

Delivering seamless commerce with a complete omnichannel solution

Re-imagine Retail: Intelligent supply chain

Discover more related articles per dossier:

Customer Stories

Secondary school Kirchdorf: Reimagining hybrid learning with Surface and Teams

Digital Transformation

AI momentum in Europe: How organizations are creating value with AI transformation

Security & Privacy

How a compliance programme can help you build a customer-focused culture

Tips

Creating great experiences for employees and the customers they serve