Transform Customer & employee experience

Immediate benefits for Handicare thanks to Microsoft Dynamics 365 for Field Service

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps
Read Time, 1 min.

Handicare has implemented Microsoft Dynamics 365 for Field Service. The benefits have been immediately apparent: Improved cooperation between its office and field staff, higher efficiency, more transparency and greater customer satisfaction all mean that Handicare is providing optimal support to its customers.

Try Microsoft Dynamics for free

Unify CRM and ERP capabilities and break down data silos with Dynamics 365

Try Dynamics

Articles you may be interested in:

Guy working in front of a PC
Read more How a compliance programme can help you build a customer-focused culture Customer & employee experience Read Time, 1 min.

How a compliance programme can help you build a customer-focused culture

Addressing compliance mandates can take planning and communication. But a robust programme can ensure you’re prepared and ready for challenges ahead, so that your people are free to do what they do best. Take a look at our free e-book, How Dynamics 365 helps enable compliance, to learn how such a programme can help your […]

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps
Fiona Carney
Read more “Success is helping people move forward” Customer & employee experience Read Time, 3 min.

“Success is helping people move forward”

With the Microsoft Power Woman in Tech Award, we aim to celebrate women tech talent across our partner organizations. But it’s a good opportunity to share the amazing role models we have in house. Meet Fiona Carney, Chief Marketing & Operations in Western Europe, a Microsoft Power Woman, and a Diversity & Inclusion advocate. Tell […]

Fiona Carney

Fiona Carney

Chief Marketing & Operations Officer in Microsoft WE
Teams Learning Guide for Higher Education
Read more Teams Learning Guide for Higher Education Customer & employee experience

Teams Learning Guide for Higher Education

Blended and hybrid learning – Discover how Microsoft Teams can enhance your teaching experience

Shilpa France-Miller

Shilpa France-Miller

Microsoft Education, Western Europe

Discover more related articles per industry:

Education

  • Girl studying
    Read more Secondary school Kirchdorf: Reimagining hybrid learning with Surface and Teams Innovation Read Time, 6 min.

    Secondary school Kirchdorf: Reimagining hybrid learning with Surface and Teams

    “What we really wanted to achieve was simplicity for both our students and our educators. Through our digitalization efforts, we’ve seen that using technology to complement traditional teaching and learning is an investment for the future, not just for children, but for everyone.” Martin Schnetzer, teacher and IT admin at Mittelschule Kirchdorf, Austria, reflects on […]

  • Unlock the potential of your students with Microsoft’s new Learning Accelerators
    Read more Unlock the potential of your students with Microsoft’s new Learning Accelerators Data insights & intelligence Read Time, 5 min.

    Unlock the potential of your students with Microsoft’s new Learning Accelerators

    Personalized learning is a goal that educators everywhere have been trying to achieve for years. But the pandemic shone a light on the complexity of that challenge for teachers, who face a more diverse set of student needs than ever before.  Because delivering a truly personalized learning experience for every student has traditionally required lots […]

Finance & Insurance

Government

Healthcare

Manufacturing

  • Uncovered: 4 Essential Field Service Trends For 2018
    Read more Uncovered: 4 Essential Field Service Trends For 2018 Customer & employee experience Read Time, 4 min.

    Uncovered: 4 Essential Field Service Trends For 2018

    In a changing world of innovative new technology, connected devices, and shifting employee and customer needs, what trends are shaping the future for the Field Service industry and how can you embrace them? Trend #1: Putting the right tools into the right hands “It’s about empowering the field service engineer with more than just the […]

  • 5 ways you know you’re ready for connected field service
    Read more 5 ways you know you’re ready for connected field service Customer & employee experience Read Time, 1 min.

    5 ways you know you’re ready for connected field service

    More and more often, customer satisfaction is becoming the key to success. Emergency repairs often lead to high costs and great frustration for customers, so, understandably, you want to do everything you can to avoid them. Data and the Internet of Things help make this task a lot easier by enabling you to offer a […]

Retail

Discover more related articles per dossier:

Customer Stories

  • Girl studying
    Read more Secondary school Kirchdorf: Reimagining hybrid learning with Surface and Teams Innovation Read Time, 6 min.

    Secondary school Kirchdorf: Reimagining hybrid learning with Surface and Teams

    “What we really wanted to achieve was simplicity for both our students and our educators. Through our digitalization efforts, we’ve seen that using technology to complement traditional teaching and learning is an investment for the future, not just for children, but for everyone.” Martin Schnetzer, teacher and IT admin at Mittelschule Kirchdorf, Austria, reflects on […]

Digital Transformation

  • Follow the Leaders: What Competencies are Required to Get AI Right?
    Read more Follow the Leaders: What Competencies are Required to Get AI Right? Data insights & intelligence Read Time, 3 min.

    Follow the Leaders: What Competencies are Required to Get AI Right?

    Every technology goes through an age of discovery and an age of implementation. Today, AI is hurtling full speed through its age of implementation. Companies are applying this technology to empower employees, engage with customers and transform their businesses. “All the big tech companies are spending money on AI capabilities. They have explicit visions to […]

Security & Privacy

Tips

  • Male store associate helping female customer in tech shop
    Read more Creating great experiences for employees and the customers they serve Business optimization Read Time, 2 min.

    Creating great experiences for employees and the customers they serve

    Retail is experiencing ongoing labor shortages in the aftermath of the pandemic. Many people have retired early, found new jobs, or have simply decided to leave the labor market. As competition for skilled and experienced staff has become fiercer, attracting talent and retaining staff is crucial for survival and success.  While increasing wages and benefits […]