Read Time, 1 min.

One out of 13 items that a customer wants to buy is absent from the shelf.

Free eBook: Five digital ways to give customers what they want

Win customers with personalization

Download eBook

Articles you may be interested in:

How to transform banking with Personetics’ revolutionary app
Read more How to transform banking with Personetics’ revolutionary app Data insights & intelligence Read Time, 2 min.

How to transform banking with Personetics’ revolutionary app

A new generation of customers now expects much more from banking. The customer journey, not the product, needs to be the focus for financial services. And the key to enhancing it is data.   Personetics is responding to this demand with its white label solution that allows any bank to start to maximize the benefits of […]

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation
a close up of a mans face
Read more AI is driving value across businesses in Europe – so why is only 4% of the public sector seeing real impact? Data insights & intelligence Read Time, 4 min.

AI is driving value across businesses in Europe – so why is only 4% of the public sector seeing real impact?

In April 2018, the European Commission adopted its first AI strategy, laying out a vision for how AI could transform the public sector. The strategy revealed how new machine-learning technologies and data tools can improve public services, reduce costs, provide staff with new skillsets and drive efficiencies. And yet, for the vast majority of public […]

Sarah Devitt

Sarah Devitt

Microsoft, Digital Transformation and Public Sector
360° AI
Read more A new way to think about digital transformation: The AI 360° Model Data insights & intelligence Read Time, 2 min.

A new way to think about digital transformation: The AI 360° Model

We’re in the midst of a fevered period of hype about how artificial intelligence will shape the future of work. Business leaders across the world are asking themselves a number of questions: How can my company use AI effectively? Are we exploring the right business opportunities? Are we open to change? The journey to digital […]

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

Discover more related articles per industry:

Education

Finance & Insurance

Government

  • Two people inside using Surface Go in office
    Read more How technology is transforming the work of governments Innovation Read Time, 3 min.

    How technology is transforming the work of governments

    Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

  • Citizen-Experience-Image
    Read more A focus on Citizen Experience drives public sector transformation Customer & employee experience Read Time, 3 min.

    A focus on Citizen Experience drives public sector transformation

    In recent times, providing a responsive and efficient service that meets citizens’ expectations has become a priority for public sectors across the EU. But as citizen experience (CX) – such as improving citizen satisfaction and providing efficient digital services – takes center stage, many national, regional and local government organizations are falling behind. Governments must […]

Healthcare

  • A portrait of a doctor from San Raffaele hospital in Milan
    Read more IRCCS San Raffaele: Identifying the COVID-19 patients at highest risk with AI Data insights & intelligence Read Time, 4 min.

    IRCCS San Raffaele: Identifying the COVID-19 patients at highest risk with AI

    2020 has been an unpredictable and transformative year for every industry. But no sector has felt the impact of COVID-19 quite as acutely as healthcare. Hospitals and other healthcare institutions all over the world have had to adapt quickly to a situation that is changing and evolving every day. A major aspect of the challenge […]

  • A man sitting down and smiling at the camera
    Read more dacadoo: opening the digital door to a healthier future and a better world Innovation Read Time, 7 min.

    dacadoo: opening the digital door to a healthier future and a better world

    “530 years ago, Leonardo Da Vinci attempted to define the quality of human life. Fast forward half a millennium and we are doing the same thing – just with different technology.” Much like Da Vinci, Peter Ohnemus has grand ambitions for the role he can play in shaping human history. The CEO of global health […]

Manufacturing

  • a man holding a paint spray
    Read more What we can learn from AkzoNobel’s digital transformation Innovation Read Time, 2 min.

    What we can learn from AkzoNobel’s digital transformation

    Savvy businesses are always on the lookout for ways to improve what they do and differentiate themselves from the competition. From organisational restructure to the development of entirely new business models, the quest for continuous improvement takes many forms. But one common factor in almost all modern business leaders’ plans is an emphasis on technological […]

  • Grundfos plant
    Read more Smart moves help save water, money … and the planet Innovation Read Time, 1 min.

    Smart moves help save water, money … and the planet

    Grundfos is a global leader in advanced pumping solutions and water technology. It contributes to global sustainability by pioneering technologies that improve the quality of life and health of people worldwide. As part of these efforts, Grundfos continues to increase the IQ of its smart pumping solutions with the Microsoft IoT Suite and Microsoft Dynamics […]

Retail

Discover more related articles per dossier:

Customer Stories

  • Two people working together
    Read more Making Every Day Better with Microsoft Teams Customer & employee experience Read Time, 5 min.

    Making Every Day Better with Microsoft Teams

    Finland’s second-largest public sector employer, HUS Helsinki University Hospital, deployed Microsoft Teams extensively in its organization of 27,000 employees. Microsoft Teams provides HUS with a foundation for customer-oriented digital transformation, which acts as a part of its vision to be a trendsetter in healthcare. The deployed Microsoft services offer an easy-to-use solution for remote appointments […]

Digital Transformation

Security & Privacy

Tips

  • Asian woman looking at a tablet
    Read more Microsoft Cloud for Retail: Connect your customers, people, and data Business optimization Read Time, 2 min.

    Microsoft Cloud for Retail: Connect your customers, people, and data

    Retailers have experienced times of tremendous uncertainty. It’s time to lean into change and thrive by becoming a resilient retailer that drives sustainable profitability and growth. We work closely with our partner ecosystem to offer proven solutions that help retailers in 4 key areas to become resilient and experience sustainable success:  Maximize the value of […]