A sunbed and an umbrella overlooking the ocean

Taking a trip to the cloud brings enhanced efficiency for Apollo

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps

Read Time, 1 min.

You might not think about the work that goes on behind the scenes when you book a holiday but, for Apollo, one of the Nordic region’s leading tour operators, it’s a big deal.

Where once employees had to painstakingly input data into company systems manually, Apollo’s decision to move their existing CRM system to Dynamics 365 has unlocked a world of business innovation and productivity gains. From freeing staff of time-consuming tasks, to better serving customers and reducing ongoing costs, Apollo is taking advantage of a modern way of working and exploring exciting new opportunities with data and AI… all thanks to the cloud.

We reduced our manual processes by 95% without writing a single line of code and with absolutely zero monetary investment.

Click here to read the full customer story

Free eBook: The Total Economic Impact™ of Microsoft Dynamics 365 for Customer Service

Explore the financial impact of Dynamics 365 for Customer Service and evaluate whether it could benefit your business

Discover more related articles per industry:

Education

Finance & Insurance

Government

  • Two people inside using Surface Go in office

    How technology is transforming the work of governments

    Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

  • A skyscraper in a city

    The ‘Gov Pod’ series: Microsoft in Government

    Learn how cloud computing, emerging technologies and blockchain can enhance the lives of employees and citizens.

Healthcare

  • One nurse is holding a Surface Go 3 and Surface Pen while sharing the screen with another nurse.

    Caring for nurses: How technology can support the frontline of healthcare

    Nurses make up around 70% of the healthcare workforce, providing the vast majority of direct care to patients in the health service. But despite playing such a major role, the job of nursing is becoming more and more challenging and the churn rate is increasing. Demographics show that the population is aging across Europe, with […]

  • A man sitting down and smiling at the camera

    dacadoo: opening the digital door to a healthier future and a better world

    “530 years ago, Leonardo Da Vinci attempted to define the quality of human life. Fast forward half a millennium and we are doing the same thing – just with different technology.” Much like Da Vinci, Peter Ohnemus has grand ambitions for the role he can play in shaping human history. The CEO of global health […]

Manufacturing

Retail

  • How to Stay Competitive in Retail and Accelerate Business Growth?

    How to Stay Competitive in Retail and Accelerate Business Growth?

    The rise of ecommerce has been a major factor in the shift towards digital in retail with the high street increasingly becoming a less regular destination for consumers. Customers have come to expect a superior experience across multiple channels (including in-store). Maximizing customer insights requires unifying your data sources across the end-to-end buyer journey to […]

  • a person standing in front of a truck

    Why leading Irish retailer Musgrave is ready for anything with cloud technology

    “When assessing the potential effects of major digital transformation projects on our business, we always think about three key constituents: colleagues, retailers, and consumers.” So says Paul Baguley, IT PMO for Musgrave Retail – Ireland’s leading food retail, wholesale and food service company. Together with its retail partners, who operate under leading brands including SuperValu […]

Discover more related articles per dossier:

Customer Stories

Digital Transformation

  • Uncovered: 4 Essential Field Service Trends For 2018

    Uncovered: 4 Essential Field Service Trends For 2018

    In a changing world of innovative new technology, connected devices, and shifting employee and customer needs, what trends are shaping the future for the Field Service industry and how can you embrace them? Trend #1: Putting the right tools into the right hands “It’s about empowering the field service engineer with more than just the […]

Security & Privacy

Tips

  • Group of two female and one male office workers brainstorming in informal office setting. Both women are using laptops while the man is writing. Large screen shown in background.

    2019 Modern Selling Trends in 5 webinars

    The relationship between buyers and sellers grows more complicated each day. Every potential partnership requires finding the right buyer, fully understanding their business, tracking progress through the buying cycle, and engaging them with the right content—when and how they want it. These shifting dynamics underscore the artistry of modern selling. When the time is right, […]