360° AI

A new way to think about digital transformation: The AI 360° Model

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

Read Time, 2 min.

We’re in the midst of a fevered period of hype about how artificial intelligence will shape the future of work.

Business leaders across the world are asking themselves a number of questions: How can my company use AI effectively? Are we exploring the right business opportunities? Are we open to change?

The journey to digital transformation through AI isn’t a clear or straightforward one. The technologies are changing and developing all the time. The myriad, almost endless, potential uses of AI are both exciting and overwhelming.

All of which means it can be difficult to know how to structure an approach to AI innovation. What are the conversations that will spark new ideas? How does a company assess whether its culture, and its leadership, promote innovation? What benefits of AI is it really harnessing – and where is it missing out?

With this in mind, Microsoft has developed The AI 360° model to help spark these conversations and provide some strategic structure to digital transformation planning.

The Model

Microsoft partnered with EY to examine AI use in greater detail in the Artificial Intelligence in Europe Report. Based on input from 277 companies, across 7 sectors and 15 countries, the report gives unprecedented insight into the application of AI technologies across Europe. Its insights provide the basis for the new 360° model.

A model for success

The model comes from the identification of three key and interlinked elements of AI business transformation: AI’s key benefits, its functional use cases, and the capabilities required to enable AI within an organisation.

These have been visualised as three connected circles – emphasising the 360° approach to planning an AI strategy.

The model allows organisations to consider their AI maturity within different areas of their infrastructure and lays out the key technological and human factors that need to be considered in any programme of innovation or change.

In short, the model can be used:

  • As a strategic model for investing in AI for both IT and business leaders.
  • To support digital transformation planning, particularly for business leaders.
  • To identify where AI is currently being implemented in your company and areas where it has the potential to be deployed going forward.

Navigating the model:

Each point on the model is a potential conversation starter or jumping-off point. But it is when combined with points from other layers that the insights become more prescient, linking the various functions and capabilities of AI to its core benefits.

Free whitepaper: The AI 360° Model

Learn how to navigate the model and bring AI success to your organisation

Discover more related articles per industry:

Education

Finance & Insurance

Government

Healthcare

Manufacturing

  • The Best Coffee Is Brewed In The Cloud

    The Best Coffee Is Brewed In The Cloud

    Modern coffee is complicated. Gone are the days when a quick cup of ‘instant’ in the morning would satisfy most of us. Coffee is a living, breathing culture, and with it comes a burgeoning set of consumer expectations. Meeting and exceeding them determines whether coffee businesses sink or swim in an industry where you’re only […]

  • Manufacturing: the place to be for diverse talent

    Manufacturing: the place to be for diverse talent

    Manufacturing is undergoing a huge transformation. And that transformation is opening a wealth of new opportunities to bring diversity to the industry. Digital technologies are game changers for the manufacturing industry. Outokumpu has been on an inspiring journey driving its sustainability agenda through their use of data and AI. Another story that inspired Laurence Janssens is that […]

Retail

  • a person standing in front of a truck

    Why leading Irish retailer Musgrave is ready for anything with cloud technology

    “When assessing the potential effects of major digital transformation projects on our business, we always think about three key constituents: colleagues, retailers, and consumers.” So says Paul Baguley, IT PMO for Musgrave Retail – Ireland’s leading food retail, wholesale and food service company. Together with its retail partners, who operate under leading brands including SuperValu […]

  • Male store associate helping female customer in tech shop

    Creating great experiences for employees and the customers they serve

    Retail is experiencing ongoing labor shortages in the aftermath of the pandemic. Many people have retired early, found new jobs, or have simply decided to leave the labor market. As competition for skilled and experienced staff has become fiercer, attracting talent and retaining staff is crucial for survival and success.  While increasing wages and benefits […]

Discover more related articles per dossier:

Customer Stories

Digital Transformation

Security & Privacy

Tips

  • Person using gear to visualize a conversation

    From data to value: creating meaningful customer engagements

    It is hard to predict future trends, opportunities, or challenges. Keeping up with the increasing pace of change is both difficult and crucial for sustainable business. Whatever happens in the future, technology will be a key enabler of resilience and successful transformation.  This is particularly true in the retail sector, where being one step ahead […]