two people working in a lab
Read Time, 3 min.

Terumo, a major player in the healthcare industry, has been active for nearly 100 years – and operating from Belgium for 50. The global company is a leading provider of medical devices, from hypodermic needles and stents, to life-saving heart and lung machines. Recently, the company’s EMEA headquarters fully migrated its SAP Enterprise Resource Planning (ERP) system to Microsoft Azure. In just a single weekend, 1,350 SAP users migrated to the cloud – smoothly and efficiently.

Medical devices: a strict market with strict regulations

The medical sector naturally pays a great deal of attention to safety, data security and privacy. And – just as importantly for Terumo’s customers – its products must be delivered on time, wherever the destination. For several years, the company has been using an advanced on-premise SAP ERP system that enables them to guarantee efficiency and meet these demands.

Terumo office from outside

Terumo headquarters in Haasrode, near Leuven, Belgium

A move from ‘on-premise’ to the cloud

Terumo’s SAP application was hosted in one of Cegeka and Exertum Belgium’s data centres. The two companies, both Microsoft partners, agreed with Terumo to move the environment to the ‘public cloud’. They received help from Azure Fast Track – a team of Microsoft engineers, specially set up to facilitate these kinds of transactions. The choice of Microsoft Azure came with significant benefits; the required ISO certificates (International Organisation for Standardisation) and FDA certificates (American Food and Drug Administration) had both already been factored into the design of the cloud – a big plus for a company in the medical sector.

Terumo uses the Azure data centre in Amsterdam. As a result, they have a guaranteed, fast and optimal connection with their headquarters in Haasrode, but also with their offices in Glasgow, Liverpool and even the American Sunrise in Florida.

 “Always-on working and communicating is paramount for us. We do not notice any loss of speed in the availability of information, including when making a connection from Florida.” – Sigurd Segers, Director Applications, Enterprise Architecture & Analytics, Terumo EMEA

The starting point is always to guarantee that the information and data the company relies on is available everywhere, up-to-date – and that there are no delays.

“Our strategy is cloud first, but we look at it case per case.” – Kris Geukens, Director ICT Infrastructure, Operations & Security, Terumo EMEA

a man standing next to a tree

(from left to right) Sigurd Segers, Director Applications, Enterprise Architecture & Analytics, Terumo EMEA and Kris Geukens, Director ICT Infrastructure, Operations & Security, Terumo EMEA

Remaining practical and thinking ahead

The entire migration happened remarkably quickly – in a single weekend – and the implementation was as smooth as anyone could have hope for. Months of preparation meant that the company had been able to put in place steps to ensure customers, employees and the outside world were hardly affected. A seamless partnership between Terumo, Fast Track, Cegeka and Exertum Belgium resulted in a flawless outcome.

“By moving everything to the cloud now, we make the future of machine learning (AI) possible. Something we definitely monitor and research closely.” – Sigurd Segers, Director Applications, Enterprise Architecture & Analytics, Terumo EMEA

While Terumo knows that its strength is principally as an expert in the market of medical devices, the company is always looking for new developments that can help it increase its efficiency and ensure success in the future.

Free eBook: Breaking Down AI - 10 Real Applications in Healthcare

Demystify artificial intelligence (AI) and learn how it can help solve healthcare challenges in this interactive e-book.

Improve patient experiences and enable personalized care

Healthcare insights and solutions to help empower your care teams and improve operational outcomes

Education

Finance & Insurance

Government

  • a woman sitting on a sidewalk

    How to digitally transform citizen services

    “Having a website, call centre and information desk isn’t enough. Citizen services need to be streamlined to empower citizens and government employees alike.” The eBook ‘The digital transformation of citizen services’ is honest in its appraisal of the urgent challenge facing governments worldwide, whose citizens expect their digital experiences to match the quality of those […]

  • a display in a building

    How public health and social services can deliver better care with secure digital solutions

    The mission of Public Health and Social Services organisations is to provide the right services to the right citizens at the right time. But how can that be achieved against a backdrop of increasing regulation, growing demand for services and shrinking budgets? That’s the challenge that the IDC white paper ‘Transforming Public Health and Social […]

Healthcare

Manufacturing

  • Vanoord ship in St Peterburg

    Van Oord eliminates manual processes to access real-time data and insight from any location

    By taking advantage of cloud-based AI solutions, one of the world’s largest dredging fleets was able to enhance its processes, free up resources, and focus on future innovation and growth. Imagine the scenario. Multiple ships in locations around the world, all with equipment documentation and certifications requested on a regular basis by internal staff, legislative […]

  • 5 ways you know you’re ready for connected field service

    5 ways you know you’re ready for connected field service

    More and more often, customer satisfaction is becoming the key to success. Emergency repairs often lead to high costs and great frustration for customers, so, understandably, you want to do everything you can to avoid them. Data and the Internet of Things help make this task a lot easier by enabling you to offer a […]

Retail