Why 83% of tech execs see opportunities to accelerate innovation with AI

Semina Vagiakou

Semina Vagiakou

Integrated Marketing Manager | Microsoft Western Europe

Read Time, 2 min.

The age of AI has arrived. According to 83 percent of technical decision makers, Artificial Intelligence offers their companies more opportunity to innovate than ever before. But what’s the best way to ensure AI can boost innovation in your organization?

In its latest survey of 536 technical decision makers, Forrester have attempted to answer that question. Here’s what they discovered.

Insights from key AI decision makers

The 2022 study, Fuel Application Innovation with Cloud AI Services, reveals the current consensus that AI can accelerate application innovation. It takes a close look at the business areas where AI can best be employed right now, and how to overcome skills shortage and other challenges to implementation.

Where AI can create an advantage – right now

AI is establishing itself as a vital tool to create differentiation in customer experiences, leading to competitive advantages in your chosen markets. In fact, according to the survey, almost 75 percent of technical decision-makers believe that every application could benefit from AI to increase functionality and innovation.

However, with limited resources, it pays to be selective and only apply AI in areas where it’s already proven its value. So right now, the key areas where you should consider applying AI are:

  • machine translation
  • knowledge mining
  • speech transcription
  • conversational AI
  • document process automation.

Do you have the necessary in-house resources?

But there are some bumps in the road to AI implementation. Half of all Forrester’s interviewees believe their organizations still don’t have the right resources in place to add AI capabilities to their apps.

A lack of quality data, plus app development and data science skills shortages are cited as the chief blockers to in-house AI development. In fact, 81 percent of tech leaders say they would use more AI if it was easier to develop and deploy.

The off-the-shelf solution

Some organizations are upping their AI game by investing in new systems and going on a hiring binge for development and data science talent. In fact, 65 percent are increasing their AI spend already. But while new data scientists, systems and software could be a long-term fix, those companies’ risk being beaten out of the market by earlier AI adaptors.

A more rapid solution for any organization in a hurry to reap the benefits of AI-fueled apps are prebuilt, configurable AI cloud services. In addition to slashing deployment schedules, cloud services provide more options for AI capabilities and scale across multiple apps, while enjoying full support and troubleshooting services.

Expert opinion on AI implementation

However, if you choose to implement AI, it’s important to arm yourself with all the facts, expert opinions and guidance.

Download our free white paper Fuel Application Innovation with Cloud AI Services and register for the Microsoft AI Innovation Summit, where industry experts will be discussing AI and the industrial Metaverse.

Read Forrester's perspective on how AI fuels innovation

Learn how to help all your developers deploy AI solutions quickly using prebuilt, production-ready cloud AI services.

Discover the AI breakthroughs at the Microsoft AI & Innovation Summit

Join us and learn how your organization can gain the most transformative business advantage.

Discover more related articles per industry:

Education

Finance & Insurance

  • a view of a city

    Harvesting data helps save water

    With more than 140 years of history, the financial service company Ibercaja is deeply invested in the north-east region of Spain. In order to support its rural clients and solve the local water scarcity problems, the company now helps farmers to digitally transform their crop management. Key to this transformation are “Internet of Things“ enabled […]

  • External shot of Fire Group offices building

    The Fire Group: how data-driven processes are reshaping sustainable credit management

    “We want to change the way credit management is perceived, because we play an important social role in this sector. Data and technology allow us to show the critical role that we play in a more direct way.” Sonia Di Nuzzo, Corporate Communication Leader at Fire is outlining the ambitious goal the company is setting for the industry it operates in with data. As Italy’s largest independent credit management solutions provider, Fire plays a pivotal role […]

Government

  • Citizen-Experience-Image

    A focus on Citizen Experience drives public sector transformation

    In recent times, providing a responsive and efficient service that meets citizens’ expectations has become a priority for public sectors across the EU. But as citizen experience (CX) – such as improving citizen satisfaction and providing efficient digital services – takes center stage, many national, regional and local government organizations are falling behind. Governments must […]

  • Two people inside using Surface Go in office

    How technology is transforming the work of governments

    Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

Healthcare

Manufacturing

Retail

Discover more related articles per dossier:

Customer Stories

  • Woman clothes shopping

    Italy’s National Chamber of Fashion turns the Milan Fashion Week into a digital event

    Fashion brands all over the world have spent the past year reimagining the industry with a more digital mindset. The disrupting effect of COVID-19 has forced them to keep their stores shut for long months, cancel their fashion shows and make their day-to-day operations much more complex than they used to be. Yet as the […]

Digital Transformation

  • a woman sitting on a sidewalk

    How to digitally transform citizen services

    “Having a website, call centre and information desk isn’t enough. Citizen services need to be streamlined to empower citizens and government employees alike.” The eBook ‘The digital transformation of citizen services’ is honest in its appraisal of the urgent challenge facing governments worldwide, whose citizens expect their digital experiences to match the quality of those […]

Security & Privacy

Tips

  • Group of two female and one male office workers brainstorming in informal office setting. Both women are using laptops while the man is writing. Large screen shown in background.

    2019 Modern Selling Trends in 5 webinars

    The relationship between buyers and sellers grows more complicated each day. Every potential partnership requires finding the right buyer, fully understanding their business, tracking progress through the buying cycle, and engaging them with the right content—when and how they want it. These shifting dynamics underscore the artistry of modern selling. When the time is right, […]