Work & Productivity

Northwest Clinics: A new era in virtual healthcare

“I am generally quite modest – I don’t like to brag about my achievements too much. But in this case, I want to make an exception. I want to tell the world what we have done.” For Ed de Myttenaere, CIO at Northwest Clinics hospital (Noordwest Ziekenhuisgroep) in the Netherlands, breaking with tradition is becoming increasingly normal. In responding to the COVID-19 outbreak, his team have implemented a virtual consultation solution that has the potential to redefine […]

Istituto Neurologico Carlo Besta: providing essential patient care from a distance

“Telehealth was a technology we’d been planning to implement for a couple of years. But then almost overnight everything changed – it became a must-have platform the hospital needed today.” Francesca De Giorgi, CIO of Italian research hospital IRCCS Carlo Besta, reflects on the recent challenges her team faced when social distancing measures imposed by […]

The ‘Big Bang’ approach to digital transformation – and how to make it work

These days there’s no such thing as ‘business as usual’. Change and disruption are the new normal. Just think of the changes affecting your organization right now, with new technology and techniques driving new attitudes and expectations from employees and customers alike. Everything is changing. And the one thing all those changes have in common […]

When change is the new normal: New research into the future of work

The pace of change in the modern workplace is relentless. Not a week goes by that a new digital innovation or technologically driven approach emerges to disrupt and influence our workplace status quo. And yet, despite these emerging innovations, our capacity to move with the times and stay abreast of these changes remains very much […]

Microsoft solutions that are transforming 3 companies

Can you imagine your workplace without the internet? Think of the difference in culture, the pace of change, the connectedness of colleagues and clients. Technology has always had a significant impact on the culture of work. But in today’s workplace, this has proliferated as the speed of technological evolution has continued to accelerate at a […]

Customer satisfaction scales new heights, here’s why

If you’ve conquered the slopes, you’ll know what a soaring, challenging, unforgettable experience skiing holidays can be. But back at base, none of this is possible without teams of people collaborating around the clock to provide all the required services—from initial holiday booking, ski-hire logistics and cable-car maintenance, to restaurant operations and ski–lesson planning. This is where Swiss-based Weisse Arena Gruppe LAAX, […]

Are you ready for the Modern Workplace?

The way we work is undergoing huge cultural change. With cloud computing and mobile devices, many of us can work remotely and flexibly. Modern business leaders are more results, team and project oriented, and less likely to evaluate their employees’ performance on the number of hours they spend at their desk. In most developed economies, […]

Surface Hub 2S: Teamwork without boundaries

Today. Yesterday. Tomorrow. In the modern workplace, every day is a new challenge. That’s what makes it so fun. Work today is dynamic and creative, which means variety, surprise, exploration. It means breaking boundaries and discovering new spaces and ways for people to interact and collaborate. Because through all the changes we’ve seen, it remains […]

Perspectives on the new culture of work

We’re living through a period of extraordinary cultural and technological change. As new generations enter the job market, the culture of work is shifting to accommodate new ideas and new ways of working. Meanwhile, technology is redefining the very notion of a workplace – the 9-5 feels increasingly outdated, as collaboration technologies free us to […]

How leaders can help teams thrive by combining technology with emotional intelligence

The old boundaries between work and life are collapsing. Today, we network on LinkedIn while on the train, collaborate on presentations with colleagues on the other side of the world, meet friends for lunch between office meetings – then order dinner on an app while on a Teams call. How we create, collaborate, interact and […]

Why a Modern Desktop should matter to your organization

Success is about people. Business leaders recognize that people are central to how their companies operate and empowering people is imperative to innovate and grow in any competitive landscape. Implementing a Modern Workplace should not be considered a “nice to have” – but a top priority. And people love their PCs! Mobile phones are great […]