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From data to value: creating meaningful customer engagements

It is hard to predict future trends, opportunities, or challenges. Keeping up with the increasing pace of change is both difficult and crucial for sustainable business. Whatever happens in the future, technology will be a key enabler of resilience and successful transformation.  This is particularly true in the retail sector, where being one step ahead […]

Martina Klenkhart

Martina Klenkhart

Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe

Shopkeeper tending a customer in a clothing store

Blending the physical and digital retail experience? Add a splash of data!

There is a simple truth at the heart of the retail sector – if you don’t look after your customers, someone else will. The fight for customers has intensified in recent years and shows no sign of cooling down. The retail success stories of the future are expected to be a smart and seamless blend […]

Martina Klenkhart

Martina Klenkhart

Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe

Asian woman looking at a tablet

Microsoft Cloud for Retail: Connect your customers, people, and data

Retailers have experienced times of tremendous uncertainty. It’s time to lean into change and thrive by becoming a resilient retailer that drives sustainable profitability and growth. We work closely with our partner ecosystem to offer proven solutions that help retailers in 4 key areas to become resilient and experience sustainable success:  Maximize the value of […]

Martina Klenkhart

Martina Klenkhart

Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe

Male store associate helping female customer in tech shop

Creating great experiences for employees and the customers they serve

Retail is experiencing ongoing labor shortages in the aftermath of the pandemic. Many people have retired early, found new jobs, or have simply decided to leave the labor market. As competition for skilled and experienced staff has become fiercer, attracting talent and retaining staff is crucial for survival and success.  While increasing wages and benefits […]

Martina Klenkhart

Martina Klenkhart

Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe

female shopkeeper looking at her work tablet

Create flexible retail supply chains that are built to last

In a powerful storm, a tree that does not bend is likely to break. In 2020, the pandemic put storm-like forces on global supply chains – and many of them simply broke. There were shortages of many household items and commercial supplies, with many retailers forced to ration sales of some products.  This showed how […]

Martina Klenkhart

Martina Klenkhart

Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe

man and woman in a store looking at a large touch screen

The road to business resilience: What it is and why it matters to retailers

I think most of us are familiar with the saying of “fall seven times – rise up eight”. Not only is it applicable to life itself but also to the perseverance and resilience that the last couple of years has brought to all types businesses around the world. Let’s recap some of the challenges the […]

Martina Klenkhart

Martina Klenkhart

Go-to-Market Lead for Retail and Consumer Goods Industries, Microsoft Western Europe

Making learning accessible for everyone with Microsoft Education

Making learning accessible for everyone with Microsoft Education

Every student deserves a solution to help them achieve great things. Learn in this article how Microsoft’s accessibility tools can support diverse learning needs. More than 1 billion people across the world have disabilities. Yet only 1 in 10 have access to the tools they need to fully participate in society. It is a challenge […]

Carla  Gonzalez Fernandez

Carla Gonzalez Fernandez

Microsoft, Modern Work & Surface

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My people leadership compass in times of gloom

Microsoft’s Max Tchapeyou offers a very personal viewpoint, citing the six ways he’s found to work more effectively – and positively – with his team.

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

a man using a laptop computer sitting on top of a desk

Nine tips to make your remote lesson a success

Koen Timmers, Microsoft Expert Educator fellow and lecturer in Computer Science, explains how technology can support inspiring online education.

Carla  Gonzalez Fernandez

Carla Gonzalez Fernandez

Microsoft, Modern Work & Surface

a person looking at a laptop

Make remote learning effective and engaged with Microsoft Education resources

Not sure where to find the best online education resources? This article provides some excellent tips and points you in the right direction.

Carla  Gonzalez Fernandez

Carla Gonzalez Fernandez

Microsoft, Modern Work & Surface

a boy and a girl sitting on a couch

Ensure inclusive and accessible distance learning with free tools from Microsoft

Discover insightful content on how to create an inclusive classroom online – from educational materials and videos with quick tips to interactive guides and webinars.

Carla  Gonzalez Fernandez

Carla Gonzalez Fernandez

Microsoft, Modern Work & Surface

a woman sitting at a table in front of a laptop

3 key ways Microsoft Teams enriches higher education teaching and learning

Whether remotely, in class or hybrid , Microsoft Teams helps to simplify and structure higher education’s day-to-day digital environment – integrating seamlessly with all the solutions you’re already using. “My teaching is now entirely based on Teams. The interaction with students and the teacher is a better level than traditional teaching” – Pasi Vahimaa, Professor, […]

Carla  Gonzalez Fernandez

Carla Gonzalez Fernandez

Microsoft, Modern Work & Surface

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