Two people inside using Surface Go in office
Read Time, 3 min.

Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends.

Cloud-powered technologies are playing a critical role in helping government agencies to revolutionise the way they work – and allowing them to provide their vital services in new and innovative ways. Now, they are better able to engage and connect with their citizens, collaborate both internally and externally, and enhance services that let them reach transparency and sustainability goals.

How cloud technologies can help government logistics

Government institutions are, by their nature, layered and complex structures. And it’s for that reason that the success of the services they deliver depends so much on having the right logistical support in place.

Nowhere is this more apparent than in education. We often think of a school’s achievement as being evidence only of excellent work in the classroom. But the issue of budgeting and resource management is often what makes the difference between an average and a high-achieving school.

Take the Skövde municipality in Sweden, for example, which invests significantly in education at all levels. In order to effectively manage the complex educational logistics for its schools, and balance the budget across all aspects, the municipality used cloud-based technology to model the school budgets in resource planning, gaining full visibility across all teaching services and related spending.

This has helped the municipality boost student performance and achieve the type of results they hadn’t seen in over a decade.

Providing better healthcare for less

Perhaps the only thing more important than education is a country’s health service, which is quite literally its life source. But with patients requiring ever-more complex and costly healthcare, hospitals and other medical providers are faced with a real challenge to modernise while tackling substantial budget restrictions.

Then there are the logistic considerations to take into account. Not all medical facilities exist in urban areas with good transport links. And for those in more sparsely populated and rural areas, reaching their patients is also an issue.

This is precisely the case for leading Swedish public healthcare provider, Region Jämtland Härjedalen (RJH). They have been taking on the challenge of delivering affordable, high-quality care to their 130,000 inhabitants, many of whom live far from medical facilities. To do this, they’ve positioned themselves at the cutting-edge of e-health development by deploying Microsoft Office 365 and Microsoft Teams, all while managing a considerable budget deficit.

The results have been transformative, both for their staff and the patients they care for.

Boosting business with Microsoft Office 365

And just as important as managing its public services, governments must also do what they can to create a fertile ground for a thriving private sector. A country’s business landscape is like a flower: the more you water it, the more it grows. Neglect it, and it withers.

Take for example the Swedish government and Business Sweden, designated to help Swedish companies grow their global sales and encourage international companies to invest and expand in the country.

But managing an operation on so many levels, and that requires so much travel, is both complex and demanding. When Business Sweden transitioned to Microsoft Office 365, that challenge became a whole lot easier.

By modernising the workplace the organisation has improved collaboration, is better able to attract and retain the best talent, as well as seeing significant cost savings.

Free eBook: The Digital Transformation of Government

Discover how government agencies across the globe are using Microsoft’s cloud technology to better serve their citizens.

Education

Finance & Insurance

Government

  • a woman sitting on a sidewalk

    How to digitally transform citizen services

    “Having a website, call centre and information desk isn’t enough. Citizen services need to be streamlined to empower citizens and government employees alike.” The eBook ‘The digital transformation of citizen services’ is honest in its appraisal of the urgent challenge facing governments worldwide, whose citizens expect their digital experiences to match the quality of those […]

  • a display in a building

    How public health and social services can deliver better care with secure digital solutions

    The mission of Public Health and Social Services organisations is to provide the right services to the right citizens at the right time. But how can that be achieved against a backdrop of increasing regulation, growing demand for services and shrinking budgets? That’s the challenge that the IDC white paper ‘Transforming Public Health and Social […]

Healthcare

  • A man sitting down and smiling at the camera

    dacadoo: opening the digital door to a healthier future and a better world

    “530 years ago, Leonardo Da Vinci attempted to define the quality of human life. Fast forward half a millennium and we are doing the same thing – just with different technology.” Much like Da Vinci, Peter Ohnemus has grand ambitions for the role he can play in shaping human history. The CEO of global health […]

  • A woman undergoing a scan

    Predictive maintenance is improving quality of life for cancer patients

    With cancer affecting more than 17 million people annually, a figure set to rise dramatically in the coming years, efficient and cost-effective treatment is essential. Since deploying Microsoft Azure IoT, IBA Worldwide, a leading developer of medical equipment for cancer treatment, has been able to reduce the cost of maintenance and improve repair times for […]

Manufacturing

  • 2 persons standing

    5 Key Insights about Modern Manufacturing

    The pace of change in manufacturing is relentless. An unstoppable wave of technological innovation is sweeping across the industry, redefining the processes and structures it leaves in its wake. No sooner are new milestones glimpsed, than they’re reached and surpassed. It is an industry outliving itself. Riding this wave – rather than being overcome by […]

  • Two Engineers preparing to service a clean room

    ASML: Redefining customer support with mixed reality technology

    “In our industry, the stakes are high. If one of our machines were down for a day, the cost for a chipmaker could run into the millions.” Working under pressure is something that Michiel Haverkorn Van Rijsewijk has grown used to since he started as the Director of Customer Support at ASML in February 2020. Within a month of starting at the world’s largest semiconductor lithography equipment maker, the company’s long-established […]

Retail

  • A close up of a hand sewing leather

    Taking design beyond aesthetics with Natuzzi

    Design is more than an aesthetic. It defines the way we see the world. Take the objects we have in our homes. They are more than just tables, chairs and sofas; collectively they are a window into the way we see ourselves, each item selected against a personalised criteria of practicality, comfort, status and cost. […]

  • Store staff looking and pointing at screen

    Helping store staff rise to the challenge of creating world-class experiences

    Consumers have more information and choice than ever. That’s why shopping experiences provide an opportunity to differentiate and delight customers – rather than competing on cost alone. The digital shopping revolution has given us access to companies and information that was unimaginable two decades ago – and it has raised our expectations of bricks-and-mortar retailers […]