Asian woman looking at a tablet
Read Time, 2 min.

Retailers have experienced times of tremendous uncertainty. It’s time to lean into change and thrive by becoming a resilient retailer that drives sustainable profitability and growth.

We work closely with our partner ecosystem to offer proven solutions that help retailers in 4 key areas to become resilient and experience sustainable success: 

    1. Maximize the value of your data 
    2. Elevate the shopping experience 
    3. Build a real-time, sustainable supply chain 
    4. Empower the store associate 

Resilient retail

The overarching theme is resilient retail. Read our blog The road to business resilience: What it is and why it matters to retailers with customer examples from H&M and Zabka Polska from our partners Ombori and AiFi.  

1. Maximize the value of your data 

Get more customer insights and value from your data by unifying data sources across the shopper journey to create a holistic view of the customer. Read our blog From data to value: creating meaningful customer engagements with customer examples from SPAR, Boots, New Era and L’Oréal from our partners SAS, Adobe, Optimizely, and Sitecore. 

2. Elevate the shopping experience 

Transform the shopping experience through data analytics and new store technology to build stronger relationships with your customers across all touchpoints. Read our blog Blending the physical and digital retail experience? Add a splash of data! with customer examples from G-Star RAW, Grandvision, Salvatore Ferragamo, and Würth Italia from our partners New Black and Hevolus. 

3. Build a real-time, sustainable supply chain 

Create an agile, resilient, and sustainable supply chain by connecting data across your ecosystem to identify issues and optimize performance. Read our blog Create flexible retail supply chains that are built to last with customer examples from Perfetti van Melle, Morrisons, Barilla, Alessi, Franke, Coca-Cola European Partner, and Burberry from our partners o9, Blue Yonder, SAS, Toolsgroup, and Board. 

4. Empower the store associate 

Equip your workforce with retail solutions that improve customer satisfaction, productivity, and collaboration to reduce burden on your store associates and invest in their growth. Read our blog Creating great experiences for employees and the customers they serve with customer examples from Marks & Spencer and Rituals from our partners Blue Yonder and New Black. 

The Azure Marketplace

Our Azure Marketplace is an online store that contains thousands of proven software solutions and services built by industry-leading technology companies. In Azure Marketplace you can find, try, buy, and deploy the software and services you need to build new solutions and manage your cloud infrastructure.

Empower Retail Success with Azure Marketplace

Empower your retail business with the full range of apps available on Azure Marketplace. Uncover the keys to success.

Discover Retail Apps

Articles you may be interested in:

Group of two female and one male office workers brainstorming in informal office setting. Both women are using laptops while the man is writing. Large screen shown in background.
Read more 2019 Modern Selling Trends in 5 webinars Business optimization Read Time, 2 min.

2019 Modern Selling Trends in 5 webinars

The relationship between buyers and sellers grows more complicated each day. Every potential partnership requires finding the right buyer, fully understanding their business, tracking progress through the buying cycle, and engaging them with the right content—when and how they want it. These shifting dynamics underscore the artistry of modern selling. When the time is right, […]

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps

Discover more related articles per industry:

Education

Finance & Insurance

Government

  • a woman sitting on a sidewalk
    Read more How to digitally transform citizen services Innovation Read Time, 2 min.

    How to digitally transform citizen services

    “Having a website, call centre and information desk isn’t enough. Citizen services need to be streamlined to empower citizens and government employees alike.” The eBook ‘The digital transformation of citizen services’ is honest in its appraisal of the urgent challenge facing governments worldwide, whose citizens expect their digital experiences to match the quality of those […]

  • A skyscraper in a city
    Read more The ‘Gov Pod’ series: Microsoft in Government Innovation Read Time, 1 min.

    The ‘Gov Pod’ series: Microsoft in Government

    Learn how cloud computing, emerging technologies and blockchain can enhance the lives of employees and citizens.

Healthcare

Manufacturing

  • 9 ways to turn your field service centre into a profit centre
    Read more 9 ways to turn your field service centre into a profit centre Customer & employee experience Read Time, 1 min.

    9 ways to turn your field service centre into a profit centre

    A service that generates more profit than cost: it’s the ultimate goal for any organisation. We’ve listed a few tips below to help you make this dream a reality. 1. Know what you’ve got to offer Knowing what you’ve got to offer and knowing how (potential) customers view your story are important elements in marketing […]

  • Vanoord ship in St Peterburg
    Read more Van Oord eliminates manual processes to access real-time data and insight from any location Innovation Read Time, 6 min.

    Van Oord eliminates manual processes to access real-time data and insight from any location

    By taking advantage of cloud-based AI solutions, one of the world’s largest dredging fleets was able to enhance its processes, free up resources, and focus on future innovation and growth. Imagine the scenario. Multiple ships in locations around the world, all with equipment documentation and certifications requested on a regular basis by internal staff, legislative […]

Retail

  • Duty free shop
    Read more Dufry: cultivating a culture of data through cloud technology Data insights & intelligence Read Time, 6 min.

    Dufry: cultivating a culture of data through cloud technology

    One of the largest travel retailers in the world, Dufry is committed to digitizing its operations and becoming a fully data-driven company. In support of this target, Dufry is using Azure as a scalable, dynamic platform helping it reach a single source of truth. “We absolutely love data, but we don’t believe in using it […]

  • a person standing in a room
    Read more Delivering seamless commerce with a complete omnichannel solution Customer & employee experience Read Time, 1 min.

    Delivering seamless commerce with a complete omnichannel solution

    With retail moving beyond a transactional model, customers are looking for retail experiences that meet or exceed their growing expectations. Retailers are tasked with better understanding customer needs and preferences in order to create personalized and friction-free shopping experiences. This is only possible by removing the barriers between traditionally isolated channels, like e-commerce and physical […]

Discover more related articles per dossier:

Customer Stories

Digital Transformation

  • Gender equality in the tech industry
    Read more Gender equality in the tech industry Customer & employee experience Read Time, 4 min.

    Gender equality in the tech industry

    Gender equality in the tech industry: why everyday needs to be International Women’s Day Did you know that only 22% of all technology roles across Europe are held by women?  At a time when every business is becoming a technology business, this effects all sectors. This lack of diversity poses a real threat to our region’s […]

Security & Privacy

Tips