360° AI

A new way to think about digital transformation: The AI 360° Model

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

Read Time, 2 min.

We’re in the midst of a fevered period of hype about how artificial intelligence will shape the future of work.

Business leaders across the world are asking themselves a number of questions: How can my company use AI effectively? Are we exploring the right business opportunities? Are we open to change?

The journey to digital transformation through AI isn’t a clear or straightforward one. The technologies are changing and developing all the time. The myriad, almost endless, potential uses of AI are both exciting and overwhelming.

All of which means it can be difficult to know how to structure an approach to AI innovation. What are the conversations that will spark new ideas? How does a company assess whether its culture, and its leadership, promote innovation? What benefits of AI is it really harnessing – and where is it missing out?

With this in mind, Microsoft has developed The AI 360° model to help spark these conversations and provide some strategic structure to digital transformation planning.

The Model

Microsoft partnered with EY to examine AI use in greater detail in the Artificial Intelligence in Europe Report. Based on input from 277 companies, across 7 sectors and 15 countries, the report gives unprecedented insight into the application of AI technologies across Europe. Its insights provide the basis for the new 360° model.

A model for success

The model comes from the identification of three key and interlinked elements of AI business transformation: AI’s key benefits, its functional use cases, and the capabilities required to enable AI within an organisation.

These have been visualised as three connected circles – emphasising the 360° approach to planning an AI strategy.

The model allows organisations to consider their AI maturity within different areas of their infrastructure and lays out the key technological and human factors that need to be considered in any programme of innovation or change.

In short, the model can be used:

  • As a strategic model for investing in AI for both IT and business leaders.
  • To support digital transformation planning, particularly for business leaders.
  • To identify where AI is currently being implemented in your company and areas where it has the potential to be deployed going forward.

Navigating the model:

Each point on the model is a potential conversation starter or jumping-off point. But it is when combined with points from other layers that the insights become more prescient, linking the various functions and capabilities of AI to its core benefits.

Free whitepaper: The AI 360° Model

Learn how to navigate the model and bring AI success to your organisation

Discover more related articles per industry:

Education

Finance & Insurance

Government

Healthcare

  • Businesswoman studying graphs on screen with digital tablet

    Microsoft and SAS partnering to enable the journey towards data-driven healthcare

    Data is the new oil, a precious good that is crucial for tailored and more effective healthcare for our patients. It is only by efficiently collecting, managing, combining and analysing health data that we will be able to provide the rights insights at the right time, to both caregivers and patients. According to Organization for […]

  • a man and a woman looking at a laptop

    4 reasons Citrix and Windows Virtual Desktop are better together for healthcare

    Healthcare institutions all over the world experience a huge transformation. In this blog we will address big trends that drive this transformation, like the COVID-19 pandemic, enhanced collaboration between medical specialists and the rise of cyberattacks. In addition, we will also explain how organizations can respond to these developments with the joint solutions from Microsoft […]

Manufacturing

Retail

Discover more related articles per dossier:

Customer Stories

  • Two people working together

    Making Every Day Better with Microsoft Teams

    Finland’s second-largest public sector employer, HUS Helsinki University Hospital, deployed Microsoft Teams extensively in its organization of 27,000 employees. Microsoft Teams provides HUS with a foundation for customer-oriented digital transformation, which acts as a part of its vision to be a trendsetter in healthcare. The deployed Microsoft services offer an easy-to-use solution for remote appointments […]

Digital Transformation

  • a man wearing a suit and tie smiling at the camera

    Canonical: A partnership that delivers the best and most secure open source for customers

    “Before this partnership we would typically only passively engage with users who consume our products and services. But this co-sell model allows us to jointly sell both Canonical and Microsoft solutions, which is helping us connect to many more enterprises and sales cycles – and that is certain to yield more results over time.” Alex […]

Security & Privacy

Tips

  • female shopkeeper looking at her work tablet

    Create flexible retail supply chains that are built to last

    In a powerful storm, a tree that does not bend is likely to break. In 2020, the pandemic put storm-like forces on global supply chains – and many of them simply broke. There were shortages of many household items and commercial supplies, with many retailers forced to ration sales of some products.  This showed how […]