Tuulia Sinijarvi
Microsoft, Business Apps
You might not think about the work that goes on behind the scenes when you book a holiday but, for Apollo, one of the Nordic region’s leading tour operators, it’s a big deal.
Where once employees had to painstakingly input data into company systems manually, Apollo’s decision to move their existing CRM system to Dynamics 365 has unlocked a world of business innovation and productivity gains. From freeing staff of time-consuming tasks, to better serving customers and reducing ongoing costs, Apollo is taking advantage of a modern way of working and exploring exciting new opportunities with data and AI… all thanks to the cloud.
We reduced our manual processes by 95% without writing a single line of code and with absolutely zero monetary investment.
ASML: Redefining customer support with mixed reality technology
“In our industry, the stakes are high. If one of our machines were down for a day, the cost for a chipmaker could run into the millions.” Working under pressure is something that Michiel Haverkorn Van Rijsewijk has grown used to since he started as the Director of Customer Support at ASML in February 2020. Within a month of starting at the world’s largest semiconductor lithography equipment maker, the company’s long-established […]
Leentje Chavatte
Microsoft, Data & AI and Digital Transformation
Teams Learning Guide for Higher Education
Blended and hybrid learning – Discover how Microsoft Teams can enhance your teaching experience
Shilpa France-Miller
Microsoft Education, Western Europe
9 ways to turn your field service centre into a profit centre
A service that generates more profit than cost: it’s the ultimate goal for any organisation. We’ve listed a few tips below to help you make this dream a reality. 1. Know what you’ve got to offer Knowing what you’ve got to offer and knowing how (potential) customers view your story are important elements in marketing […]
Tuulia Sinijarvi
Microsoft, Business Apps
