How a compliance programme can help you build a customer-focused culture

“What we really wanted to achieve was simplicity for both our students and our educators. Through our digitalization efforts, we’ve seen that using technology to complement traditional teaching and learning is an investment for the future, not just for children, but for everyone.” Martin Schnetzer, teacher and IT admin at Mittelschule Kirchdorf, Austria, reflects on […]

Personalized learning is a goal that educators everywhere have been trying to achieve for years. But the pandemic shone a light on the complexity of that challenge for teachers, who face a more diverse set of student needs than ever before.  Because delivering a truly personalized learning experience for every student has traditionally required lots […]

Discover how easy and cost-effective it was for Progressive Insurance to build its own, personalized ‘Flo’ chatbot.

Bill Borden, Corporate VP Microsoft Worldwide Financial Services, and special guests from McKinsey and Manulife, discuss the industry’s latest learnings.

This blog focuses on best practice and solutions for working from home, engaging with citizens, gaining situational awareness and staying secure.

Government agencies all over the world experience a huge transformation. Obviously, because of the COVID-19 pandemic the trend of remote work has taken off in ways nobody could have imagined a year ago. Since offices closed and civil servants needed to stay in their homes, remote work collaboration was the only option to continue serving […]

“Our doctors and staff were running faster and faster. Like mice on a wheel trying to keep up,” recalls Niklas Sundler, Technology Innovation Director at Ramsay Santé and Capio, as he explains how COVID-19 changed the rules of healthcare delivery as it swept across Sweden in early 2020. “Everything happened so quickly,” Sundler continues. “We […]

“530 years ago, Leonardo Da Vinci attempted to define the quality of human life. Fast forward half a millennium and we are doing the same thing – just with different technology.” Much like Da Vinci, Peter Ohnemus has grand ambitions for the role he can play in shaping human history. The CEO of global health […]

One Swedish utility company is undergoing a journey in energy innovation―empowered by dynamic collaborations and AI technology. Frosty commutes from work in wintery Nordic cities are endured knowing that a toasty home awaits. Keeping city energy consumption steadily regulated is key, not just for an economical and warm home for residents, but to minimise environmental […]

How global leader in stainless steel, Outokumpu, worked with Microsoft to enhance its manufacturing processes with technology.

With e-commerce gaining traction and COVID-19 forcing a change in traditional shopping trends, high-street retailers have a great opportunity to reinvent themselves and modernize their in-store experience. This is the concept behind Store Lens, a Swedish startup that aims to bring the best of online shopping to the physical retail space – helping in-store shopping […]

I’ve been to many NRFs and it’s always exciting. But the energy at this year’s event was positively electric.   After a 3-year hiatus, retailers from across the globe flocked to New York for NRF 2023 in search of ideas and inspiration for how to tackle some of the biggest questions facing retail and CPG right […]