Group of two female and one male office workers brainstorming in informal office setting. Both women are using laptops while the man is writing. Large screen shown in background.
Read Time, 2 min.

The relationship between buyers and sellers grows more complicated each day. Every potential partnership requires finding the right buyer, fully understanding their business, tracking progress through the buying cycle, and engaging them with the right content—when and how they want it.

These shifting dynamics underscore the artistry of modern selling. When the time is right, buyers still want personal attention from sellers. A seller’s job then becomes twofold: Provide useful interactions and seamless transactions.
In the below webinars you will find more inspiration on  how to become a true Modern Seller in 2019 —with the advances in sales technology capabilities. View them all to start your year with the necessary Modern Selling inspiration. And don’t forget to download our complimentary e-book.

1. Sales Disruption: CRM is no longer enough

CRM is no longer enough. Discover the disruption of sales force automation to a more AI and data-driven platform. Relationship selling is less about CRM technology and more about data and artificial intelligence (AI), orchestration, and customer experience.

2. The impact of event-driven sales processes

As a sales manager, it is important to help your team prioritize their efforts on the actions and behaviors that matter most. In today’s buyer-driven environment, the activities that occur across online and offline channels become signals that help you coach and lead your sales team.

3. The impact of aligning Sales and Marketing operations

Only 58 percent of marketing and sales operations leaders rate their level of alignment as poor, according to SiriusDecisions. Leaders who focus on four key areas—planning, lead management, data management, and measurement—have the best chance of bridging the gap.

4. The Power of predictive tools

As B2B buyer demand for personalized and relevant information increases, organizations have the opportunity to gain a competitive edge by investing in data-driven technologies to inform and empower sellers.

5. Centering your strategy around relationships

Learn about relationship selling with Microsoft and LinkedIn and discover how to strategically align your sales process with a renewed focus to deliver valuable insights and build authentic relationships with your customers.

Dossier

Tips

Free eBook: Empowering the Modern Seller

Find out why sellers are missing the mark on what is actually important to buyers—and worse, why they often don’t realize it

Discover more related articles per industry:

Education

Finance & Insurance

  • Two people wearing a suit and tie smiling at the camera

    Why the bank of the future is in the cloud

    Financial services company Belfius will transfer all of its banking services to the cloud over the next seven years. This initiative is an important pillar in the company’s strategy to adapt to the changing needs of its customers – making its processes more cost-effective, safe and sustainable. This is a pioneering step for Belfius. In […]

  • a person standing in front of a window

    Business continuity in financial services

    During these uncertain times, Microsoft is committed to supporting financial service customers and their regulators around the globe.

Government

Healthcare

Manufacturing

Retail

  • a person standing in a room

    Delivering seamless commerce with a complete omnichannel solution

    With retail moving beyond a transactional model, customers are looking for retail experiences that meet or exceed their growing expectations. Retailers are tasked with better understanding customer needs and preferences in order to create personalized and friction-free shopping experiences. This is only possible by removing the barriers between traditionally isolated channels, like e-commerce and physical […]

  • Person using gear to visualize a conversation

    From data to value: creating meaningful customer engagements

    It is hard to predict future trends, opportunities, or challenges. Keeping up with the increasing pace of change is both difficult and crucial for sustainable business. Whatever happens in the future, technology will be a key enabler of resilience and successful transformation.  This is particularly true in the retail sector, where being one step ahead […]

Discover more related articles per dossier:

Customer Stories

Digital Transformation

  • 2 persons standing

    5 Key Insights about Modern Manufacturing

    The pace of change in manufacturing is relentless. An unstoppable wave of technological innovation is sweeping across the industry, redefining the processes and structures it leaves in its wake. No sooner are new milestones glimpsed, than they’re reached and surpassed. It is an industry outliving itself. Riding this wave – rather than being overcome by […]

Security & Privacy

Tips

  • female shopkeeper looking at her work tablet

    Create flexible retail supply chains that are built to last

    In a powerful storm, a tree that does not bend is likely to break. In 2020, the pandemic put storm-like forces on global supply chains – and many of them simply broke. There were shortages of many household items and commercial supplies, with many retailers forced to ration sales of some products.  This showed how […]