Leentje Chavatte
Microsoft, Data & AI and Digital Transformation
With 12,000 ships certified, DNV GL’s job of ensuring they’re built safely and remain safe should be overwhelming, especially with the more than 50,000 inspections it must carry out each year. However, by making use of machine learning algorithms in Microsoft Azure, the company is not only increasing efficiency and satisfying its customers, but it’s growing its business too. A Microsoft company from top to bottom, DNV GL has begun digitally transforming its business by automating key processes.
By combining large amounts of new and historical data from customers and inspectors and combining it with machine learning algorithms and the power of Microsoft Azure, DNV GL is able to keep its promises to customers and enhance operational efficiency.
From routing technical customer queries to the right experts in mere seconds to matching complex diagrams with the corresponding documents, automation and machine learning are transforming the way DNV GL operates, from the office to its surveyors in the field.
Machine learning means it takes just a split second to route an email. We are able to scale up and promise our customers an answer within four hours and spend four hours on the answer, not lose two hours getting the mail through.
Kristian Ramsrud, Machine Learning Team Lead, Maritime Production Systems, DNV GL
Unlock the potential of your students with Microsoft’s new Learning Accelerators
Personalized learning is a goal that educators everywhere have been trying to achieve for years. But the pandemic shone a light on the complexity of that challenge for teachers, who face a more diverse set of student needs than ever before. Because delivering a truly personalized learning experience for every student has traditionally required lots […]
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Solution Specialist for Modern Classroom, Microsoft Western Europe
