Group of two female and one male office workers brainstorming in informal office setting. Both women are using laptops while the man is writing. Large screen shown in background.
Read Time, 2 min.

The relationship between buyers and sellers grows more complicated each day. Every potential partnership requires finding the right buyer, fully understanding their business, tracking progress through the buying cycle, and engaging them with the right content—when and how they want it.

These shifting dynamics underscore the artistry of modern selling. When the time is right, buyers still want personal attention from sellers. A seller’s job then becomes twofold: Provide useful interactions and seamless transactions.
In the below webinars you will find more inspiration on  how to become a true Modern Seller in 2019 —with the advances in sales technology capabilities. View them all to start your year with the necessary Modern Selling inspiration. And don’t forget to download our complimentary e-book.

1. Sales Disruption: CRM is no longer enough

CRM is no longer enough. Discover the disruption of sales force automation to a more AI and data-driven platform. Relationship selling is less about CRM technology and more about data and artificial intelligence (AI), orchestration, and customer experience.

2. The impact of event-driven sales processes

As a sales manager, it is important to help your team prioritize their efforts on the actions and behaviors that matter most. In today’s buyer-driven environment, the activities that occur across online and offline channels become signals that help you coach and lead your sales team.

3. The impact of aligning Sales and Marketing operations

Only 58 percent of marketing and sales operations leaders rate their level of alignment as poor, according to SiriusDecisions. Leaders who focus on four key areas—planning, lead management, data management, and measurement—have the best chance of bridging the gap.

4. The Power of predictive tools

As B2B buyer demand for personalized and relevant information increases, organizations have the opportunity to gain a competitive edge by investing in data-driven technologies to inform and empower sellers.

5. Centering your strategy around relationships

Learn about relationship selling with Microsoft and LinkedIn and discover how to strategically align your sales process with a renewed focus to deliver valuable insights and build authentic relationships with your customers.

Dossier

Tips

Free eBook: Empowering the Modern Seller

Find out why sellers are missing the mark on what is actually important to buyers—and worse, why they often don’t realize it

Discover more related articles per industry:

Education

Finance & Insurance

Government

  • a woman sitting on a sidewalk

    How to digitally transform citizen services

    “Having a website, call centre and information desk isn’t enough. Citizen services need to be streamlined to empower citizens and government employees alike.” The eBook ‘The digital transformation of citizen services’ is honest in its appraisal of the urgent challenge facing governments worldwide, whose citizens expect their digital experiences to match the quality of those […]

  • A skyscraper in a city

    The ‘Gov Pod’ series: Microsoft in Government

    Learn how cloud computing, emerging technologies and blockchain can enhance the lives of employees and citizens.

Healthcare

  • two people working in a lab

    Terumo migrates its SAP environment from ‘on-premise’ to Azure

    Terumo, a major player in the healthcare industry, has been active for nearly 100 years – and operating from Belgium for 50. The global company is a leading provider of medical devices, from hypodermic needles and stents, to life-saving heart and lung machines. Recently, the company’s EMEA headquarters fully migrated its SAP Enterprise Resource Planning […]

  • Businesswoman studying graphs on screen with digital tablet

    Microsoft and SAS partnering to enable the journey towards data-driven healthcare

    Data is the new oil, a precious good that is crucial for tailored and more effective healthcare for our patients. It is only by efficiently collecting, managing, combining and analysing health data that we will be able to provide the rights insights at the right time, to both caregivers and patients. According to Organization for […]

Manufacturing

  • 9 ways to turn your field service centre into a profit centre

    9 ways to turn your field service centre into a profit centre

    A service that generates more profit than cost: it’s the ultimate goal for any organisation. We’ve listed a few tips below to help you make this dream a reality. 1. Know what you’ve got to offer Knowing what you’ve got to offer and knowing how (potential) customers view your story are important elements in marketing […]

  • 5 ways you know you’re ready for connected field service

    5 ways you know you’re ready for connected field service

    More and more often, customer satisfaction is becoming the key to success. Emergency repairs often lead to high costs and great frustration for customers, so, understandably, you want to do everything you can to avoid them. Data and the Internet of Things help make this task a lot easier by enabling you to offer a […]

Retail

  • A woman wearing HoloLens

    Natuzzi: A new way of seeing your home with HoloLens

    In retail, the gift of the sales rep has always been to conjure up a vision for the potential buyer. Transport them to another world, surround them with artefacts – imagined or otherwise – that complete a picture in which the customer can envisage themselves. Because when we buy, we buy into something. The object […]

  • Person using gear to visualize a conversation

    From data to value: creating meaningful customer engagements

    It is hard to predict future trends, opportunities, or challenges. Keeping up with the increasing pace of change is both difficult and crucial for sustainable business. Whatever happens in the future, technology will be a key enabler of resilience and successful transformation.  This is particularly true in the retail sector, where being one step ahead […]

Discover more related articles per dossier:

Customer Stories

Digital Transformation

Security & Privacy

Tips

  • Asian woman looking at a tablet

    Microsoft Cloud for Retail: Connect your customers, people, and data

    Retailers have experienced times of tremendous uncertainty. It’s time to lean into change and thrive by becoming a resilient retailer that drives sustainable profitability and growth. We work closely with our partner ecosystem to offer proven solutions that help retailers in 4 key areas to become resilient and experience sustainable success:  Maximize the value of […]