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Adapting to customer demands in a connected world means empowering your people with tools that anticipate needs, unify communications, and deliver more.

How long before it’s a matter of catching up?

The not-so-distant future for field service

Free whitepaper: Leading the future of field service

Connecting Field Service Management to the Internet of Things

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Manufacturing

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    Manufacturing is undergoing a huge transformation. And that transformation is opening a wealth of new opportunities to bring diversity to the industry. Digital technologies are game changers for the manufacturing industry. Outokumpu has been on an inspiring journey driving its sustainability agenda through their use of data and AI. Another story that inspired Laurence Janssens is that […]

  • Potato producers benefit from sensors (IoT) and AVR’s technological innovations

    Potato producers benefit from sensors (IoT) and AVR’s technological innovations

    In Roeslare (Roulers in French), better known by the name “Potato Valley,” potato producers have a particular fondness for AVR’s machines and technologies, which mean they can plant and harvest potatoes more efficiently. More and more of AVR’s machines are equipped with sensors that are connected to the internet (IoT This technology provides farmers with […]

Retail

  • How to Stay Competitive in Retail and Accelerate Business Growth?

    How to Stay Competitive in Retail and Accelerate Business Growth?

    The rise of ecommerce has been a major factor in the shift towards digital in retail with the high street increasingly becoming a less regular destination for consumers. Customers have come to expect a superior experience across multiple channels (including in-store). Maximizing customer insights requires unifying your data sources across the end-to-end buyer journey to […]

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    Inside Store Lens’ mission to combine online shopping and physical retail  

    With e-commerce gaining traction and COVID-19 forcing a change in traditional shopping trends, high-street retailers have a great opportunity to reinvent themselves and modernize their in-store experience. This is the concept behind Store Lens, a Swedish startup that aims to bring the best of online shopping to the physical retail space – helping in-store shopping […]

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Customer Stories

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    Creating great experiences for employees and the customers they serve

    Retail is experiencing ongoing labor shortages in the aftermath of the pandemic. Many people have retired early, found new jobs, or have simply decided to leave the labor market. As competition for skilled and experienced staff has become fiercer, attracting talent and retaining staff is crucial for survival and success.  While increasing wages and benefits […]

Digital Transformation

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    Maersk and Onomondo: a partnership that’s making all the right IoT connections

    “I suppose you could say we were dating at first,” says Michael Karlsen, CEO and co-founder of Onomondo, as he recalls his company’s first meeting with Danish shipping behemoth A.P. Moller – Maersk in February 2019. He admits that the two companies were an unlikely corporate couple: the small, Copenhagen-based start-up IoT operator Onomondo with less than 20 employees, and the massive, 79,900-strong Maersk with its global fleet of over 700 vessels and 3.5 million containers.   The match was made by the Danish Energy Authority. “They knew we were very interested […]

Security & Privacy

Tips

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    From data to value: creating meaningful customer engagements

    It is hard to predict future trends, opportunities, or challenges. Keeping up with the increasing pace of change is both difficult and crucial for sustainable business. Whatever happens in the future, technology will be a key enabler of resilience and successful transformation.  This is particularly true in the retail sector, where being one step ahead […]