De rol van AI en chatbots bij het verbeteren van de customer experience
Voor een klantervaring op maat, moeten retailers op zoek naar nieuwe manieren om te communiceren.
Technology is transforming the education sector, increasingly helping teachers around the world to provide better, more interactive learning experiences. Dutch institution Avans Applied Science University is a prime example. Here, a law teacher (with no technical background) has recently created a simulation game designed to train students to handle a bankruptcy case as it would happen in real life. Built using Microsoft Power Platform, the game takes students through various steps of the case. All with the help of a chatbot created using Power Virtual Agents, which interacts with students and asks them legal questions.
A local theatre has just filed for bankruptcy. As the liquidator assigned to the case, you are responsible for overseeing its assets, closure, future and anything in-between.
You’ll have to deal with lawyers, the curator of the theatre, tons of paperwork, and a broad range of legal hurdles. All while making as few mistakes as possible, in the least amount of time.
How are you going to ensure that everything is carried out correctly? And what kind of legal skills will you be required to use along the way?
Read more about our customer case “Avans University of Applied Sciences turns learning into an interactive experience using Power Virtual Agents”.