Skip to main content
A team of four working together

How leaders can help teams thrive by combining technology with emotional intelligence

Johanna Winqvist

Johanna Winqvist

Microsoft, Modern Workplace

Read Time, 2 min.

The old boundaries between work and life are collapsing.

Today, we network on LinkedIn while on the train, collaborate on presentations with colleagues on the other side of the world, meet friends for lunch between office meetings – then order dinner on an app while on a Teams call.

How we create, collaborate, interact and communicate have all changed beyond recognition – not just over the past 50 years, but the last five.

For leaders, this creates new challenges. How do you equip your team for this new culture of work? Are your teams inspired to be creative? Do they feel connected to your organisation’s mission, even when working remotely as nearly half of all workers soon will? How do you ensure productivity doesn’t boil over into stress and burnout?

The School of Life

These questions are on the mind of every business leader. That’s why Microsoft has partnered with The School of Life, a global organisation dedicated to developing emotional intelligence, to create an all new kind of whitepaper. For the first time, The School of Life have applied their unique thinking on emotional skills and human dynamics to the changing world of work.

Drawing on life lessons from unexpected places – including War and Peace, Charles Darwin and the philosopher Socrates – The School of Life examine the trends transforming the workplace as only they can:

“It is the long history of humankind (and animal kind, too) that those who learned to collaborate and improvise most effectively have prevailed.”

Charles Darwin

In this new report, Microsoft and The School of Life explore:

  • How technology is transforming work and why this requires a culture that values emotional skills to help people adapt and thrive.
  • How leaders can help build emotional skills to help teams thrive in times of change.
  • How the right leadership can help teams adapt to new modes of collaboration, creativity and influence.

The whitepaper is essential reading for leaders who want to nurture a workforce that feels inspired, empowered and confident – and who want to meet the expectations of a new generation of workers, while ensuring modern technology empowers teams to bring their best selves to everything they do.

Free whitepaper: Intelligence at work

Learn how to combine technology and emotional intelligence to build teams that thrive in the New Culture of Work.

Education

  • a woman sitting at a table using a laptop

    VSNU: coordinating a nationwide university digital transformation in one weekend

    “A lesson for us during this crisis, has been that new technology doesn’t just change how you work – it also changes people and culture, which is something you have to support everyone through.” Director of Accountability at The Association of Universities in the Netherlands (VSNU), Reinout Van Brakel, is talking about the instrumental role […]

  • a person sitting in front of a laptop computer

    SSVOZ: Making distance learning a personalized experience

    When this period of remote learning is evaluated – without a doubt, some of the techniques we’ve used will have a more permanent place in the classrooms of the near future. Antoon Fens, IT Coordinator at Stichting Stedelijk Voortgezet Onderwijs Zoetermeer (SSVOZ), explains the critical role technology has played for education in the Netherlands, during […]

Government

  • Iceland runs on Trust

    How the cloud helped a small nation realise big ambitions

    In December 2015, the Icelandic government kicked off a digital infrastructure review. With more than 100 different suppliers managed by over 100 IT managers in each public institution, the brief was clear; to simplify operations and streamline IT for over 20,000 users. The solution: Fast forward two and a half years, and a decision was […]

  • a group of people performing on stage in front of a crowd

    City of Liège: Facilitating decision making in difficult times

    For many organizations, social-distancing measures brought about by COVID-19 have drastically slowed day-to-day operations – and for some, even stopped them altogether. But for local governments across Europe, like the Belgian city of Liège, slowing down hasn’t been an option.  From supporting citizens and businesses to protecting frontline workers, Liège city had to quickly provide stability during this crisis and ensure important decisions could still be made in a democratic […]

Healthcare

  • a woman standing in front of a screen

    Istituto Neurologico Carlo Besta: providing essential patient care from a distance

    “Telehealth was a technology we’d been planning to implement for a couple of years. But then almost overnight everything changed – it became a must-have platform the hospital needed today.” Francesca De Giorgi, CIO of Italian research hospital IRCCS Carlo Besta, reflects on the recent challenges her team faced when social distancing measures imposed by […]

  • NorthWest Clinics building

    Northwest Clinics: A new era in virtual healthcare

    “I am generally quite modest – I don’t like to brag about my achievements too much. But in this case, I want to make an exception. I want to tell the world what we have done.” For Ed de Myttenaere, CIO at Northwest Clinics hospital (Noordwest Ziekenhuisgroep) in the Netherlands, breaking with tradition is becoming increasingly normal. In responding to the COVID-19 outbreak, his team have implemented a virtual consultation solution that has the potential to redefine […]

Manufacturing

  • Etex

    Etex uses modern tools to unite its business and better focus on customers

    When it comes to construction, all components must come together in a timely manner in order to produce the optimum product. While Etex, a Belgian building solution manufacturing company, helps make this a reality on a day-to-day basis, it wanted to find a way to enhance productivity and collaboration internally. With locations across more than […]

  • a woman smiling for the camera

    Etex Group: Future-proofing employees to work anywhere across the world

    When COVID-19 spread across Europe in early 2020, businesses entered a new digitally-dependent age. Social distancing measures had asked offices of all shapes and sizes to close their doors, sparking organizations to quickly find other virtual ways for colleagues to meet and collaborate remotely. But for Belgium building material specialist Etex, this was a step they were ready for – having already implemented a cloud-based infrastructure and collaboration tools […]

Retail