A boat in Soderhammns

Risky, unsecure file sharing inspired this government. Here’s why.

Johanna Winqvist

Johanna Winqvist

Microsoft, Modern Workplace

Read Time, 2 min.

“This file is too large to send.”

We’ve all done it. When time is of the essence, and a large file won’t go where we want it to go, risky public file-transfer methods are suddenly a very appealing option. Security goes out the door in place of convenience. For local governments this creates a systemic problem, and huge security risks. Söderhamn’s local government, overseeing a coastal region in Sweden, decided not to rush to ban this behaviour but take lessons from why it was occurring. Then, turning to modern cloud technology, they sought to close the productivity gap causing the unsecured practices in the first place.

Söderhamn is made up of around 500 small Swedish islands, dotted along its coastal mainland. Famed for its historic ‘blue hills’, another historic asset garnered much less fame―an ageing on-premises infrastructure causing a slew of productivity issues. With new GDPR laws looming over all government practices like an overzealous watchdog, the status quo could no longer be maintained and a new way of working had become vital.

The benefits

With 2,500 full-time employees, overseeing everything from education to healthcare, sensitive documents were being regularly shared with file-sharing tools, email and, shockingly, written down. Acknowledging that these practices were occurring due to a gap in the available infrastructure and software to do their jobs safely, Söderhamns Kommun turned to the built-in security and productivity tools found in Microsoft 365 to give employees a secure environment to communicate and innovate.

“We saw the benefits of what they were doing. We didn’t want to ban people from using data in ways they shouldn’t, because it was much more convenient. We had to provide a solution and an environment where people didn’t have to come up with their own ways of doing things.”

Read the full customer story here.

Free eBook: A crash course in upgrading to Windows 10

Learn how easy it is to upgrade to Windows 10

Education

  • a person sitting at a table using a laptop computer

    Reimagining education: From remote to hybrid learning

    The COVID-19 pandemic has generated a torrent of individual and small-group responses as to how education could be transformed. We have found a groundswell of interest in the question, “How best to take advantage of the new opportunities arising from the disruption?” What people desperately need are opportunities to team up and find pathways of […]

  • a person sitting on a chair in a room

    Bridging the education gap in challenging times

    Across the globe, teachers, students and parents are dealing with a new reality: how to adapt to an educational environment that has moved from the classroom to the internet. As in many countries, the remote Faroe Islands, more than 300 kilometres off the coast of Scotland in the North Sea, has found the lives of […]

Government

  • a large old building with many windows

    Raad van State: Creating a virtual courtroom through a remote-working solution

    “This situation has proven that with the right means, support and trust, you can remove half of the desks in your building – and in that sense, I don’t think we’ll ever see 700 people at the same time in the office again.” Ron Lamers, Project Manager at Raad van State, is talking about the […]

  • a group of people performing on stage in front of a crowd

    City of Liège: Facilitating decision making in difficult times

    For many organizations, social-distancing measures brought about by COVID-19 have drastically slowed day-to-day operations – and for some, even stopped them altogether. But for local governments across Europe, like the Belgian city of Liège, slowing down hasn’t been an option.  From supporting citizens and businesses to protecting frontline workers, Liège city had to quickly provide stability during this crisis and ensure important decisions could still be made in a democratic […]

Healthcare

  • Healthcare professionals operating on a patient

    Maasstad Hospital: Working as one medical team during a crisis

    In times of crisis, an organization looks to its leadership for guidance. As COVID-19 spread through Europe in early 2020, Maasstad Ziekenhuis Hospital CEO Peter Langenbach had planned to lead his hospital’s crisis response as he would any other – being present and visible, leadership traits instilled in him during his time in the Dutch […]

  • a person sitting in front of a laptop computer

    The ‘Big Bang’ approach to digital transformation – and how to make it work

    These days there’s no such thing as ‘business as usual’. Change and disruption are the new normal. Just think of the changes affecting your organization right now, with new technology and techniques driving new attitudes and expectations from employees and customers alike. Everything is changing. And the one thing all those changes have in common […]

Manufacturing

  • Etex

    Etex uses modern tools to unite its business and better focus on customers

    When it comes to construction, all components must come together in a timely manner in order to produce the optimum product. While Etex, a Belgian building solution manufacturing company, helps make this a reality on a day-to-day basis, it wanted to find a way to enhance productivity and collaboration internally. With locations across more than […]

  • a woman smiling for the camera

    Etex Group: Future-proofing employees to work anywhere across the world

    When COVID-19 spread across Europe in early 2020, businesses entered a new digitally-dependent age. Social distancing measures had asked offices of all shapes and sizes to close their doors, sparking organizations to quickly find other virtual ways for colleagues to meet and collaborate remotely. But for Belgium building material specialist Etex, this was a step they were ready for – having already implemented a cloud-based infrastructure and collaboration tools […]

Retail

  • GDPR and Retail: Four GDPR requirements and how Microsoft can help

    GDPR and Retail: Four GDPR requirements and how Microsoft can help

    Learn how we can help you meet GDPR requirements with solutions available today: Assessing your current risk profile “How do I understand where I am already compliant and where I need to focus next?” This is one of the most common questions from retailers in regard to the GDPR. It’s also one of the hardest to […]

  • HeadBrands is ready for the future with Microsoft 365 Business

    HeadBrands is ready for the future with Microsoft 365 Business

    Since its creation in 2010, HeadBrands has continued to grow, rapidly becoming the leading retailer of hairdressing products in Scandinavia. HeadBrands needed a modern IT solution to increase its business productivity and improve collaboration, both within the company and externally. Its response to this challenge was to replace most of its previous services with Microsoft […]