a man using a laptop computer
Read Time, 2 min.

Safeguard, transparency and legal protection.

Microsoft Teams enables remote working and learning. Especially now that many people across the world suddenly find themselves forced to work from home by COVID-19, Microsoft Teams offers support. This support is subject to responsible capacity management.

Teams for free

That’s why we announced on March 5 that Microsoft provides Teams for free.

Microsoft Teams is a cloud-based solution that brings benefits in functionality, reliability, and flexibility. But it can also raise questions about privacy and security; what about the control of your data, where are your data stored and how is security handled?

Microsoft values the importance to ensuring the privacy and security of your data. We use six basic principles in all of our technology, including transparency, security and legal protection. We also respect local legislation, such as the General Data Protection Regulation (GDPR).

Important assurances

Many Microsoft products, including Teams, are intended for use by organizations, such as schools and businesses. Additional contractual commitments are applicable to these Online Services.  A summary of the most important assurances are listed below:

  • Microsoft complies with all laws and regulations that apply to the provision of Online Services, including applicable laws regarding reporting a security incident and the requirements for the protection of personal data.
  • Your data is used by Microsoft to deliver the service, functionality, troubleshooting, and to improve the technology. Microsoft follows strict confidentiality obligations.
  • In providing the Online Services, Microsoft does not use customer data or personal data to profile users, advertise, or similar commercial purposes, or market research aimed at creating new functionality, services, products or other purposes.
  • Microsoft implements and maintains comprehensive technical and organizational security measures to protect your data.
  • Microsoft is certified on a wide range of internationally recognized standards and provides comprehensive audit reports and third-party statements, including ISO27001, 270017, SSAE18 SOC2, as well as privacy standards such as ISO27018 and ISO27701.

Privacy protection and information security

We believe that stronger privacy protection and information security should benefit our customers everywhere through greater transparency and accountability. Microsoft continues to work to stay in line with the evolving legal interpretations of legislation, such as GDPR and new security threats, on behalf of our customers. For example, feedback from  customers like the Dutch Ministry of Justice & Security has led to the worldwide roll-out of a number of new privacy tools in our key services and further tightening of our privacy conditions . Microsoft is currently the only major cloud provider offering such terms in both the European Economic Area (EEA) and beyond.

The Microsoft Service Trust Portal

Learn more and find out the latest information

Education

  • a young boy using a laptop computer

    Escolaglobal: a digital-first school for blended classroom and remote learning

    “This weekend, our preschool teachers created another video for the students – just saying hi and checking everyone was ok at home. Each teacher has their own Microsoft Stream channel, and the feedback from the kids and parents is amazing: “Hi, teacher! How are you? I remember you so well!” Nuno Moutinho, CEO of Portuguese […]

  • a woman using a laptop

    Make remote learning work better for everyone. Find out how.

    Since the COVID-19 outbreak first hit China, our education customers in the country have done amazing things to keep students engaged while they transition to remote learning. From eLearning innovations, to keeping students’ spirits high with photo and cooking challenges – teachers and students have shown extraordinary resilience during this difficult time. Now, as the […]

Government

  • Ineco

    Ineco improves employee productivity with modern tools and AI

    Struggling with software doesn’t help people get more done. Likewise, if sharing files and collaborating on documents is difficult, productivity takes a hit. Ineco, a Spanish public sector company, understands this, which is why it set out to change the way employees interact with technology and one another. By deploying Microsoft 365 to its over […]

  • A woman standing in front of the Ajuntament de Lleida building

    Ajuntament de Lleida: transforming the public sector with a modern, virtual workplace

    “At Ajuntament de Lleida, we think differently. We embrace new technology. And when we see that it could add real value to the work we do, we find a way to make it happen.” Carles GinéSabaté, Systems Implementation Planning Manager at Ajuntament de Lleida, is reflecting on his organization’s open-armed approach to digital transformation and […]

Healthcare

  • a person sitting in front of a laptop computer

    The ‘Big Bang’ approach to digital transformation – and how to make it work

    These days there’s no such thing as ‘business as usual’. Change and disruption are the new normal. Just think of the changes affecting your organization right now, with new technology and techniques driving new attitudes and expectations from employees and customers alike. Everything is changing. And the one thing all those changes have in common […]

  • Two female nurses having a virtual conversation through Microsoft Teams

    Belfast Trust: Reimagining patient care

    “There have been many heroic actions by our staff but we’re not heroes for what we’ve done – I’m just glad we could do our bit to help.” Paul Duffy, Co-Director of IT and Telecommunications at Belfast Trust, is talking about the monumental impact COVID-19 has had on the healthcare sector and how virtual consultations […]

Manufacturing

  • Etex

    Etex uses modern tools to unite its business and better focus on customers

    When it comes to construction, all components must come together in a timely manner in order to produce the optimum product. While Etex, a Belgian building solution manufacturing company, helps make this a reality on a day-to-day basis, it wanted to find a way to enhance productivity and collaboration internally. With locations across more than […]

  • Mais on a sunny day

    COFCO International: How cloud technologies ensured business continuity during challenging times

    “I have worked at COFCO for 12 years, always in an office. But I have spent the last 63 days working from home.” Marcus Seelbach, Chief HR Officer at global agribusiness COFCO International, is talking from his home via video call about the transition he and all his colleagues have undergone since COVID-19 led to the closure of the company’s offices worldwide. “But thanks to the preparation and […]

Retail