two people working in a lab

Terumo migrates its SAP environment from ‘on-premise’ to Azure

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

Read Time, 3 min.

Terumo, a major player in the healthcare industry, has been active for nearly 100 years – and operating from Belgium for 50. The global company is a leading provider of medical devices, from hypodermic needles and stents, to life-saving heart and lung machines. Recently, the company’s EMEA headquarters fully migrated its SAP Enterprise Resource Planning (ERP) system to Microsoft Azure. In just a single weekend, 1,350 SAP users migrated to the cloud – smoothly and efficiently.

Medical devices: a strict market with strict regulations

The medical sector naturally pays a great deal of attention to safety, data security and privacy. And – just as importantly for Terumo’s customers – its products must be delivered on time, wherever the destination. For several years, the company has been using an advanced on-premise SAP ERP system that enables them to guarantee efficiency and meet these demands.

Terumo office from outside

Terumo headquarters in Haasrode, near Leuven, Belgium

A move from ‘on-premise’ to the cloud

Terumo’s SAP application was hosted in one of Cegeka and Exertum Belgium’s data centres. The two companies, both Microsoft partners, agreed with Terumo to move the environment to the ‘public cloud’. They received help from Azure Fast Track – a team of Microsoft engineers, specially set up to facilitate these kinds of transactions. The choice of Microsoft Azure came with significant benefits; the required ISO certificates (International Organisation for Standardisation) and FDA certificates (American Food and Drug Administration) had both already been factored into the design of the cloud – a big plus for a company in the medical sector.

Terumo uses the Azure data centre in Amsterdam. As a result, they have a guaranteed, fast and optimal connection with their headquarters in Haasrode, but also with their offices in Glasgow, Liverpool and even the American Sunrise in Florida.

 “Always-on working and communicating is paramount for us. We do not notice any loss of speed in the availability of information, including when making a connection from Florida.” – Sigurd Segers, Director Applications, Enterprise Architecture & Analytics, Terumo EMEA

The starting point is always to guarantee that the information and data the company relies on is available everywhere, up-to-date – and that there are no delays.

“Our strategy is cloud first, but we look at it case per case.” – Kris Geukens, Director ICT Infrastructure, Operations & Security, Terumo EMEA

a man standing next to a tree

(from left to right) Sigurd Segers, Director Applications, Enterprise Architecture & Analytics, Terumo EMEA and Kris Geukens, Director ICT Infrastructure, Operations & Security, Terumo EMEA

Remaining practical and thinking ahead

The entire migration happened remarkably quickly – in a single weekend – and the implementation was as smooth as anyone could have hope for. Months of preparation meant that the company had been able to put in place steps to ensure customers, employees and the outside world were hardly affected. A seamless partnership between Terumo, Fast Track, Cegeka and Exertum Belgium resulted in a flawless outcome.

“By moving everything to the cloud now, we make the future of machine learning (AI) possible. Something we definitely monitor and research closely.” – Sigurd Segers, Director Applications, Enterprise Architecture & Analytics, Terumo EMEA

While Terumo knows that its strength is principally as an expert in the market of medical devices, the company is always looking for new developments that can help it increase its efficiency and ensure success in the future.

Industry

Healthcare

Dossier

Customer Stories

Free eBook: Breaking Down AI - 10 Real Applications in Healthcare

Demystify artificial intelligence (AI) and learn how it can help solve healthcare challenges in this interactive e-book.

Improve patient experiences and enable personalized care

Healthcare insights and solutions to help empower your care teams and improve operational outcomes

Discover more related articles per industry:

Education

  • Unlock the potential of your students with Microsoft’s new Learning Accelerators

    Unlock the potential of your students with Microsoft’s new Learning Accelerators

    Personalized learning is a goal that educators everywhere have been trying to achieve for years. But the pandemic shone a light on the complexity of that challenge for teachers, who face a more diverse set of student needs than ever before.  Because delivering a truly personalized learning experience for every student has traditionally required lots […]

  • a group of people sitting at a table using a laptop computer

    4 reasons Citrix and Windows Virtual Desktop are better together for education

    Educational institutions all over the world experience a huge transformation. We are all familiar with the impact of COVID-19 on digitization in education, but there are more challenges. The digitization challenges faced by educational institutions   Because of the measures against the COVID-19 pandemic, like lockdowns and social distancing, the trend of online or blended […]

Finance & Insurance

Government

Healthcare

Manufacturing

Retail

  • man and woman in a store looking at a large touch screen

    The road to business resilience: What it is and why it matters to retailers

    I think most of us are familiar with the saying of “fall seven times – rise up eight”. Not only is it applicable to life itself but also to the perseverance and resilience that the last couple of years has brought to all types businesses around the world. Let’s recap some of the challenges the […]

  • female shopkeeper looking at her work tablet

    Create flexible retail supply chains that are built to last

    In a powerful storm, a tree that does not bend is likely to break. In 2020, the pandemic put storm-like forces on global supply chains – and many of them simply broke. There were shortages of many household items and commercial supplies, with many retailers forced to ration sales of some products.  This showed how […]

Discover more related articles per dossier:

Customer Stories

  • Big data boosts business for beverage company

    Big data boosts business for beverage company

    Contemplate, if you will, the multiple choices available every time you want something to drink. Water? Juice? Soft drink? Do you want a single-serve can or a six-pack? Or maybe you just grab a liter bottle. The fact is, we as consumers expect a lot of options and the global non-alcoholic beverage industry delivers. Arca […]

Digital Transformation

  • CFOs emerging as transformation leaders

    CFOs emerging as transformation leaders

    CFOs emerging as transformation leaders – tackling risk and optimizing for growth When I speak to my peers, I realize that CFOs, especially now, are being called upon to help respond to today’s challenging economic environment. From inflation, the energy crisis and rising labor costs, all are putting a squeeze on both the top and […]

Security & Privacy

Tips

  • female shopkeeper looking at her work tablet

    Create flexible retail supply chains that are built to last

    In a powerful storm, a tree that does not bend is likely to break. In 2020, the pandemic put storm-like forces on global supply chains – and many of them simply broke. There were shortages of many household items and commercial supplies, with many retailers forced to ration sales of some products.  This showed how […]