Microsoft
At Microsoft, we know that customer expectations have never been higher. Our Customer Service and Support team needs to constantly balance speed and accuracy to deliver seamless support while managing rising case volumes and increasing complexity. Every interaction needs to be fast, personalized, and effective. This is where GenAI makes a real impact. Using Microsoft […]
Jennifer Lowry
Senior Director, Microsoft Support
Currently used by more than half of Fortune 500 companies in the world, Windows 365 is the most secure, efficient and versatile solution any organization can adopt to embrace flexible work. Also known as Microsoft’s Cloud PC, it creates a powerful virtual machine that provides a complete and personal Windows experience in the Microsoft Cloud, […]
Marco Cattaneo
Go to Market Manager for Cloud Endpoints at Microsoft Western Europe
Illnesses and diseases don’t often play fair – an unfortunate truth that was proved by the COVID-19 outbreak in early 2020, heavily hitting healthcare organizations with challenges the world hadn’t seen in a century. Hospitals needed a rapid response to reduce spreading the virus without affecting patient care. A high-pressure situation for any institution, but […]
Sarah Devitt
Microsoft, Digital Transformation and Public Sector
