SMB employee working remotely from an airport
Read Time, 3 min.

Today’s small businesses face enough challenges without IT being a barrier to their success. But how do you make sure your system is a help and not a hindrance?

As consumers, we demand seamless connectivity to give us whatever we need, wherever we need it. It is an attitude that most of us take into the workplace. We expect to use tools intuitively and expand our knowledge with the minimum of effort. So, if you want employees to comply with new ways of working, you have to make it easy for them.

And what’s more, as well as enabling teams to work seamlessly and flexibly, you need to keep it all secure. Recent studies show that 85% of SMBs have real cybersecurity concerns, while 56% consider it a top priority. And their concerns are well-founded – 43% of all cyberattacks are targeted at SMBs.

Robust security

Paule Ka, a flourishing Parisian fashion brand with 30 years of history, is also no stranger to the subject of security. As the victim of numerous sophisticated online threats and with only a single IT professional among a staff of just over 200, the company needed the same level of protection that is often associated with companies many times its size.

With the help of technology partner, Be-Cloud, Paule Ka switched from Lotus Notes to Microsoft 365 Business, which brings together Microsoft Office 365, Windows 10, and advanced security and device management features.

“Better security makes us a better business,” says Alain Quillet, Deputy CEO. “When we can focus solely on product creation and business development, that is when we are free to grow. Microsoft 365 has given us the next phase of our evolution.”

Seamless collaboration

Dutch-based NHG (Netherlands National Mortgage Guarantee) might not be large in size but 1.4 million homeowners depend upon its public mortgage loan insurance.

The company relies on the ability of its increasingly mobile workforce to work smoothly with outside sources. When it relocated to new premises, NHG recognised that many staff members would now have to travel farther to work, and knew the time was right for a more flexible IT system.

It equipped all its employees with Microsoft Surfaces – lightweight, hybrid laptop/tablet devices – that gave them secure access to all the information and functionality they needed on the go.

Today, when NHG colleagues collaborate virtually, they can share screens remotely using Microsoft Teams. This shared information is now consolidated in Microsoft SharePoint, which has become the natural hub for all communication. Sharing by email has become a thing of the past.

“The idea was to migrate to the cloud, so employees can work anywhere within a secure environment,” explains Arthur van de Woestijne, NHG’s IT Manager. “We are subject to strict regulations in the financial industry, not just data protection rules under GDPR, so Microsoft was a clear forerunner for us.”

Intuitive compliance

Like so many SMBs, Ledarna’s IT grew organically with its staff of 150 using their preferred hardware and software. When membership of Sweden’s only union for executive employees grew to 90,000 in just two years, managing multiple technologies was no longer sustainable.

The answer lay in a cloud-based platform built on the Surface family of devices and Microsoft 365. This switch helped Ledarna reduce the complexity and costs of its IT and people quickly got onside with the change.

“There are so many types of Surface hardware now, there’s something for everyone,” says IT Leader Alex Tsarapatsanis. “We have people using the touch capabilities of Surface in ways they’ve never used a device before. Best of all, when they open their laptop, everything just works.”

And as far security is concerned? “We know it’s working, because there’s silence,” says co-IT Leader Niclas Ström. “That means we don’t have a lot of support requests or users giving negative feedback. It’s an exciting improvement.”

Making it easy with Microsoft 365

Microsoft 365 brings together the best-in-class productivity of Office 365 with simple device management and intelligent security to connect and protect people in business.

Free report: The state of security for SMBs

Get concrete recommendations on how to reduce the odds of an attack on your business today.

Connect to a Microsoft 365 expert

Fill out a short form and we’ll have a Microsoft 365 expert give you a call. Our experts can also let you know how you can qualify for savings up to 20% off your first year’s subscription of Microsoft 365 Business, when you purchase through a participating Microsoft Authorized Cloud Service Provider.

Discover more related articles per industry:

Education

Government

Healthcare

  • Two female healthcare professionals looking at a tablet

    Virtual Care webinar

    A discussion of the Virtual Care solutions made possible by Microsoft Teams – brought to life by a case study in Italy.

  • Two female nurses having a virtual conversation through Microsoft Teams

    Belfast Trust: Reimagining patient care

    “There have been many heroic actions by our staff but we’re not heroes for what we’ve done – I’m just glad we could do our bit to help.” Paul Duffy, Co-Director of IT and Telecommunications at Belfast Trust, is talking about the monumental impact COVID-19 has had on the healthcare sector and how virtual consultations […]

Manufacturing

  • a woman smiling for the camera

    Etex Group: Future-proofing employees to work anywhere across the world

    When COVID-19 spread across Europe in early 2020, businesses entered a new digitally-dependent age. Social distancing measures had asked offices of all shapes and sizes to close their doors, sparking organizations to quickly find other virtual ways for colleagues to meet and collaborate remotely. But for Belgium building material specialist Etex, this was a step they were ready for – having already implemented a cloud-based infrastructure and collaboration tools […]

  • Etex

    Etex uses modern tools to unite its business and better focus on customers

    When it comes to construction, all components must come together in a timely manner in order to produce the optimum product. While Etex, a Belgian building solution manufacturing company, helps make this a reality on a day-to-day basis, it wanted to find a way to enhance productivity and collaboration internally. With locations across more than […]

Retail

  • Picture from the back of a person attending a Teams meeting with 2 colleagues, discussing about a furniture fabric.

    Zuiver: Supporting both business and culture through technology

    “Since moving to the cloud, there are no limitations anymore. And I’m certain without this technology, we would not have seen the growth we have today.” Jaap Landsaat, CFO and Head of IT at Dutch furniture designer Zuiver, is talking about the profound impact technology has had on the business he co-founded more than 20 years ago. “Back then, we had 100 orders a week […]

  • HeadBrands is ready for the future with Microsoft 365 Business

    HeadBrands is ready for the future with Microsoft 365 Business

    Since its creation in 2010, HeadBrands has continued to grow, rapidly becoming the leading retailer of hairdressing products in Scandinavia. HeadBrands needed a modern IT solution to increase its business productivity and improve collaboration, both within the company and externally. Its response to this challenge was to replace most of its previous services with Microsoft […]

Discover more related articles per dossier:

Customer Stories

Digital Transformation

Security & Privacy

  • Iceland runs on Trust

    How the cloud helped a small nation realise big ambitions

    In December 2015, the Icelandic government kicked off a digital infrastructure review. With more than 100 different suppliers managed by over 100 IT managers in each public institution, the brief was clear; to simplify operations and streamline IT for over 20,000 users. The solution: Fast forward two and a half years, and a decision was […]

Tips

  • a person sitting at a table in front of a window

    Are you making the most of Microsoft Teams while working remotely?

    There are many reasons and requirements for remote work, and meeting those requirements flexibly is why we created Microsoft Teams: to help you stay connected with your teams and ensure you can continue working collaboratively and efficiently, wherever you are. Here are a couple of tips to help you get the best from Microsoft Teams […]