Dynamics 365: marrying GDPR and intelligent business applications

Johanna Winqvist

Johanna Winqvist

Microsoft, Modern Workplace

Read Time, 2 min.

With the May 25th 2018 deadline fast approaching, the GDPR is no longer a distant idea, but an imminent change in data protection regulation. It’s also an opportunity to unlock the value of your company data. Those that do it well will gain competitive advantage. Here’s how Dynamics 365 can help.

It’s time to think about the important link between the GDPR (General Data Protection Regulation) and your business applications, as the complex new regulation may require significant changes in how you gather, use and manage personal data within your business applications – often called Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM). An assessment of the set-up of these applications and the surrounding strategy is especially important for organisations when preparing for GDPR compliance.

Microsoft Dynamics 365 is the next generation of intelligent business applications that help manage specific business processes across marketing, sales, service, finance, operations, and talent. These modern and secure applications work seamlessly together to help transform your organisation to meet customer needs and capture new opportunities.

Microsoft designed Dynamics 365 with industry-leading security measures and privacy policies to safeguard your data in the cloud, including the categories of personal data identified by the GDPR. It can help you on your journey to reducing risks and achieving compliance with the GDPR.

Microsoft Dynamics 365 can also assist you in discovering, managing, and protecting your data in the cloud, and compiling the necessary reports and documentation to help meet General Data Protection Regulation (GDPR) compliance requirements.

Microsoft is also investing in additional features and functionality in Dynamics 365 to help organisations with GDPR compliance.

Every journey needs a roadmap. Your roadmap to GDPR compliance begins with focusing on four key steps, and Microsoft Dynamics 365 provides robust tools and solutions for tackling each one.

  1. Discover—identify what personal data you have and where it resides.
  2. Manage—govern how personal data is used and accessed.
  3. Protect—establish security controls to prevent, detect, and respond to vulnerabilities and data breaches.
  4. Report—execute on data requests, report data breaches, and keep required documentation.

For each of the apps within the Microsoft Dynamics 365 portfolio, we have written a specific GDPR white paper. Each white paper provides an overview of the GDPR and suggests how you might approach enhancing your data protection capabilities, as well as think about complying with the GDPR, as expressed in the four stages – Discover, Manage, Protect and Report. The papers go into specific detail on how Microsoft Dynamics 365 can help address your needs in each of the four stages.

Discover all Dynamics 365 GDPR whitepapers

The white papers provide an overview of the GDPR for Dynamics 365 applications and services

Discover more related articles per industry:

Education

Government

Healthcare

Manufacturing

  • a woman smiling for the camera

    Etex Group: Future-proofing employees to work anywhere across the world

    When COVID-19 spread across Europe in early 2020, businesses entered a new digitally-dependent age. Social distancing measures had asked offices of all shapes and sizes to close their doors, sparking organizations to quickly find other virtual ways for colleagues to meet and collaborate remotely. But for Belgium building material specialist Etex, this was a step they were ready for – having already implemented a cloud-based infrastructure and collaboration tools […]

  • Etex

    Etex uses modern tools to unite its business and better focus on customers

    When it comes to construction, all components must come together in a timely manner in order to produce the optimum product. While Etex, a Belgian building solution manufacturing company, helps make this a reality on a day-to-day basis, it wanted to find a way to enhance productivity and collaboration internally. With locations across more than […]

Retail

Discover more related articles per dossier:

Customer Stories

  • a person preparing food in a kitchen

    Humanitas-DMH: empowering key workers with a secure digital support

    “Our goal is to create an environment where people with mental disabilities can feel safe, secure and happy.” Marcella van Kraaij, Digital Transformation Advisor at Dutch healthcare provider Humanitas-DMH, is discussing her organization’s key objectives – and how the technology her team recently adopted is helping it to achieve them. Every day, the carers and […]

Digital Transformation

  • a man wearing a suit and tie

    Supporting employees across the world with a virtual desktop solution

    “It’s always good to see that you have made the right technology choices, and when you need something to happen – it can happen.” Stefan De Boer, Global IT Head at recruitment specialist Brunel, is talking about his company’s ethos to embracing new technologies and how it helped them quickly adapt to remote working during the COVID-19 crisis. “We were […]

Security & Privacy

  • a person sitting at a table using a laptop

    Device-based security for the new hybrid workforce

    Ask yourself: Imagine that a senior employee’s laptop is stolen. It could be industrial espionage. Are the security precautions you have in place today sufficient to stop the thief from extracting valuable information or credentials from the laptop? Digital transformation and the changing workplace are shining a light on two intersecting trends: the variety and […]

Tips

  • A woman holding a white mug

    Working from home. What I’ve learned as an early adopter.

    I guess you could call me an ‘early adopter’ of remote work. About 15 years ago, I was responsible for mobility and convergence at a large telecoms company when those concepts were in their infancy. So, I decided I’d try to practice what I’d be preaching all day, and insisted on working remotely as often […]