Dynamics 365: marrying GDPR and intelligent business applications

Johanna Winqvist

Johanna Winqvist

Microsoft, Modern Workplace

Read Time, 2 min.

With the May 25th 2018 deadline fast approaching, the GDPR is no longer a distant idea, but an imminent change in data protection regulation. It’s also an opportunity to unlock the value of your company data. Those that do it well will gain competitive advantage. Here’s how Dynamics 365 can help.

It’s time to think about the important link between the GDPR (General Data Protection Regulation) and your business applications, as the complex new regulation may require significant changes in how you gather, use and manage personal data within your business applications – often called Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM). An assessment of the set-up of these applications and the surrounding strategy is especially important for organisations when preparing for GDPR compliance.

Microsoft Dynamics 365 is the next generation of intelligent business applications that help manage specific business processes across marketing, sales, service, finance, operations, and talent. These modern and secure applications work seamlessly together to help transform your organisation to meet customer needs and capture new opportunities.

Microsoft designed Dynamics 365 with industry-leading security measures and privacy policies to safeguard your data in the cloud, including the categories of personal data identified by the GDPR. It can help you on your journey to reducing risks and achieving compliance with the GDPR.

Microsoft Dynamics 365 can also assist you in discovering, managing, and protecting your data in the cloud, and compiling the necessary reports and documentation to help meet General Data Protection Regulation (GDPR) compliance requirements.

Microsoft is also investing in additional features and functionality in Dynamics 365 to help organisations with GDPR compliance.

Every journey needs a roadmap. Your roadmap to GDPR compliance begins with focusing on four key steps, and Microsoft Dynamics 365 provides robust tools and solutions for tackling each one.

  1. Discover—identify what personal data you have and where it resides.
  2. Manage—govern how personal data is used and accessed.
  3. Protect—establish security controls to prevent, detect, and respond to vulnerabilities and data breaches.
  4. Report—execute on data requests, report data breaches, and keep required documentation.

For each of the apps within the Microsoft Dynamics 365 portfolio, we have written a specific GDPR white paper. Each white paper provides an overview of the GDPR and suggests how you might approach enhancing your data protection capabilities, as well as think about complying with the GDPR, as expressed in the four stages – Discover, Manage, Protect and Report. The papers go into specific detail on how Microsoft Dynamics 365 can help address your needs in each of the four stages.

Discover all Dynamics 365 GDPR whitepapers

The white papers provide an overview of the GDPR for Dynamics 365 applications and services

Discover more related articles per industry:

Education

Government

  • Ineco

    Ineco improves employee productivity with modern tools and AI

    Struggling with software doesn’t help people get more done. Likewise, if sharing files and collaborating on documents is difficult, productivity takes a hit. Ineco, a Spanish public sector company, understands this, which is why it set out to change the way employees interact with technology and one another. By deploying Microsoft 365 to its over […]

  • How VR Group is using automation to secure Finland’s railways

    How VR Group is using automation to secure Finland’s railways

    “Being at the helm of a critical piece of infrastructure, we have a huge responsibility towards our partners and clients. That’s why safety and security are crucial elements of what we do and how we operate.” Mikke Maronen, CISO at Finnish railway company VR Group, is talking about the importance of protecting his business from […]

Healthcare

  • Two female nurses having a virtual conversation through Microsoft Teams

    Belfast Trust: Reimagining patient care

    “There have been many heroic actions by our staff but we’re not heroes for what we’ve done – I’m just glad we could do our bit to help.” Paul Duffy, Co-Director of IT and Telecommunications at Belfast Trust, is talking about the monumental impact COVID-19 has had on the healthcare sector and how virtual consultations […]

  • a person preparing food in a kitchen

    Humanitas-DMH: empowering key workers with a secure digital support

    “Our goal is to create an environment where people with mental disabilities can feel safe, secure and happy.” Marcella van Kraaij, Digital Transformation Advisor at Dutch healthcare provider Humanitas-DMH, is discussing her organization’s key objectives – and how the technology her team recently adopted is helping it to achieve them. Every day, the carers and […]

Manufacturing

  • Etex

    Etex uses modern tools to unite its business and better focus on customers

    When it comes to construction, all components must come together in a timely manner in order to produce the optimum product. While Etex, a Belgian building solution manufacturing company, helps make this a reality on a day-to-day basis, it wanted to find a way to enhance productivity and collaboration internally. With locations across more than […]

  • a woman smiling for the camera

    Etex Group: Future-proofing employees to work anywhere across the world

    When COVID-19 spread across Europe in early 2020, businesses entered a new digitally-dependent age. Social distancing measures had asked offices of all shapes and sizes to close their doors, sparking organizations to quickly find other virtual ways for colleagues to meet and collaborate remotely. But for Belgium building material specialist Etex, this was a step they were ready for – having already implemented a cloud-based infrastructure and collaboration tools […]

Retail

Discover more related articles per dossier:

Customer Stories

  • Ineco

    Ineco improves employee productivity with modern tools and AI

    Struggling with software doesn’t help people get more done. Likewise, if sharing files and collaborating on documents is difficult, productivity takes a hit. Ineco, a Spanish public sector company, understands this, which is why it set out to change the way employees interact with technology and one another. By deploying Microsoft 365 to its over […]

Digital Transformation

  • a man and a woman looking at the camera

    Are you ready for the Modern Workplace?

    The way we work is undergoing huge cultural change. With cloud computing and mobile devices, many of us can work remotely and flexibly. Modern business leaders are more results, team and project oriented, and less likely to evaluate their employees’ performance on the number of hours they spend at their desk. In most developed economies, […]

Security & Privacy

  • a person sitting at a table using a laptop

    Our commitment to privacy and security in Microsoft Teams

    Now more than ever, video conferencing has become a huge part of our daily life and work. My team and I at Microsoft have adjusted to the new reality of seeing each other’s homes, complete with dogs, cats and other family members. Everyone around the world is now working, learning, and connecting with colleagues, friends […]

Tips