Dynamics 365: marrying GDPR and intelligent business applications

Johanna Winqvist

Johanna Winqvist

Microsoft, Modern Workplace

Read Time, 2 min.

With the May 25th 2018 deadline fast approaching, the GDPR is no longer a distant idea, but an imminent change in data protection regulation. It’s also an opportunity to unlock the value of your company data. Those that do it well will gain competitive advantage. Here’s how Dynamics 365 can help.

It’s time to think about the important link between the GDPR (General Data Protection Regulation) and your business applications, as the complex new regulation may require significant changes in how you gather, use and manage personal data within your business applications – often called Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM). An assessment of the set-up of these applications and the surrounding strategy is especially important for organisations when preparing for GDPR compliance.

Microsoft Dynamics 365 is the next generation of intelligent business applications that help manage specific business processes across marketing, sales, service, finance, operations, and talent. These modern and secure applications work seamlessly together to help transform your organisation to meet customer needs and capture new opportunities.

Microsoft designed Dynamics 365 with industry-leading security measures and privacy policies to safeguard your data in the cloud, including the categories of personal data identified by the GDPR. It can help you on your journey to reducing risks and achieving compliance with the GDPR.

Microsoft Dynamics 365 can also assist you in discovering, managing, and protecting your data in the cloud, and compiling the necessary reports and documentation to help meet General Data Protection Regulation (GDPR) compliance requirements.

Microsoft is also investing in additional features and functionality in Dynamics 365 to help organisations with GDPR compliance.

Every journey needs a roadmap. Your roadmap to GDPR compliance begins with focusing on four key steps, and Microsoft Dynamics 365 provides robust tools and solutions for tackling each one.

  1. Discover—identify what personal data you have and where it resides.
  2. Manage—govern how personal data is used and accessed.
  3. Protect—establish security controls to prevent, detect, and respond to vulnerabilities and data breaches.
  4. Report—execute on data requests, report data breaches, and keep required documentation.

For each of the apps within the Microsoft Dynamics 365 portfolio, we have written a specific GDPR white paper. Each white paper provides an overview of the GDPR and suggests how you might approach enhancing your data protection capabilities, as well as think about complying with the GDPR, as expressed in the four stages – Discover, Manage, Protect and Report. The papers go into specific detail on how Microsoft Dynamics 365 can help address your needs in each of the four stages.

Discover all Dynamics 365 GDPR whitepapers

The white papers provide an overview of the GDPR for Dynamics 365 applications and services

Discover more related articles per industry:

Education

  • a person sitting at a table using a laptop computer

    Reimagining education: From remote to hybrid learning

    The COVID-19 pandemic has generated a torrent of individual and small-group responses as to how education could be transformed. We have found a groundswell of interest in the question, “How best to take advantage of the new opportunities arising from the disruption?” What people desperately need are opportunities to team up and find pathways of […]

  • A group of students in front of a school

    PCOU Willibrord uses smart automation to define the future of education

    “It’s all about teaching and giving time to the educators, so they can give time to the students. If we can make IT simple, that’s my purpose, my thing.” Peter Schep, ICT Manager at PCOU Willibrord Foundation, explains why he believes efficient IT is central to the learning and development of both educators and students. […]

Government

  • Iceland runs on Trust

    How the cloud helped a small nation realise big ambitions

    In December 2015, the Icelandic government kicked off a digital infrastructure review. With more than 100 different suppliers managed by over 100 IT managers in each public institution, the brief was clear; to simplify operations and streamline IT for over 20,000 users. The solution: Fast forward two and a half years, and a decision was […]

  • Ineco

    Ineco improves employee productivity with modern tools and AI

    Struggling with software doesn’t help people get more done. Likewise, if sharing files and collaborating on documents is difficult, productivity takes a hit. Ineco, a Spanish public sector company, understands this, which is why it set out to change the way employees interact with technology and one another. By deploying Microsoft 365 to its over […]

Healthcare

Manufacturing

  • Etex

    Etex uses modern tools to unite its business and better focus on customers

    When it comes to construction, all components must come together in a timely manner in order to produce the optimum product. While Etex, a Belgian building solution manufacturing company, helps make this a reality on a day-to-day basis, it wanted to find a way to enhance productivity and collaboration internally. With locations across more than […]

  • Mais on a sunny day

    COFCO International: How cloud technologies ensured business continuity during challenging times

    “I have worked at COFCO for 12 years, always in an office. But I have spent the last 63 days working from home.” Marcus Seelbach, Chief HR Officer at global agribusiness COFCO International, is talking from his home via video call about the transition he and all his colleagues have undergone since COVID-19 led to the closure of the company’s offices worldwide. “But thanks to the preparation and […]

Retail

Discover more related articles per dossier:

Customer Stories

Digital Transformation

  • Picture from the back of a person attending a Teams meeting with 2 colleagues, discussing about a furniture fabric.

    Zuiver: Supporting both business and culture through technology

    “Since moving to the cloud, there are no limitations anymore. And I’m certain without this technology, we would not have seen the growth we have today.” Jaap Landsaat, CFO and Head of IT at Dutch furniture designer Zuiver, is talking about the profound impact technology has had on the business he co-founded more than 20 years ago. “Back then, we had 100 orders a week […]

Security & Privacy

Tips

  • a woman sitting at a table in front of a laptop

    3 key ways Microsoft Teams enriches higher education teaching and learning

    Whether remotely, in class or hybrid , Microsoft Teams helps to simplify and structure higher education’s day-to-day digital environment – integrating seamlessly with all the solutions you’re already using. “My teaching is now entirely based on Teams. The interaction with students and the teacher is a better level than traditional teaching” – Pasi Vahimaa, Professor, […]