a group of people sitting at a table with a laptop

New report shares insights into making remote meetings more productive

Joakim  Grepperud

Joakim Grepperud

Senior Product Marketing Manager - Microsoft 365

Read Time, 2 min.

How are teams connecting when they need to work apart? That was the question asked by Microsoft’s new Work Trend Index. The answer makes fascinating reading.

The Work Trend Index uses surveys, interviews and data to explore trends in the way people interact with their Microsoft productivity tools and help customers plan for the future. And the findings of its Remote work trend report: meetings offer useful insights for improving collaboration while working remotely.

Video answers the need for connection

The way we work might have changed but our need for human connection hasn’t.

People are achieving that connection via video. In fact, they are turning on video in Microsoft Teams two-times more than usual. In March 2020 alone, video calls in Teams grew by over 1,000%.

The features in Teams that are helping to enhance the quality of that connection include its custom backgrounds; the ‘raise hand’ feature and AI-enabled background noise suppression.

Such quality is essential when offering video consultations to patients. Which is exactly what the Fondazione I.R.C.C.S. Istituto Neurologico Carlo Besta in Milan offered when COVID-19 locked down Italy. With Microsoft Teams, clinicians can help patients – face-to-face – to safely continue treatment.

Escola Global, a Portuguese private schools group, made an equally swift transition to remote learning. Microsoft Teams is now the main channel for student-teacher communication. The teachers are even creating bespoke video content via Microsoft Stream.

People are connecting in new ways

Those teachers are part of a trend. The growth in pre-recorded Teams sessions, using Microsoft Stream to power live events and lead company meetings, is exponential. The number of Stream videos in Teams increased by 500% from March to April 2020.

And from February to March 2020, use of Teams Mobile also shot up by 300%, showing that people are liberating themselves from their desks – if only to roam their homes.

The forward-thinking Council of Lleida, a small town in northeastern Spain, has been using Live Events in Teams to hold ‘virtual town hall’ meetings. 1,600 of its civil servants now work remotely on Windows Virtual Desktop from where they can access all internal resources and ensure continuity of public services.

How we work together will change forever

An Italian winery outside Montalcino, Ciacci Piccolomini D’Aragona, was equally determined to conduct ‘business as unusual’ when their in-person wine tastings became impossible. It simply shipped bottles to buyers around the world and organized the tastings via Teams.

The customer response to these digital tastings has been so positive that what began as an emergency measure for business survival, is continuing after the end of lockdown.

It’s a prime example of how, with the right technology making the right human connections, businesses can continue to thrive in innovative ways.

And it makes you wonder, will such ingenious responses – borne of necessity in the face of adversity – change the way we work forever?

Read the report in full.

Stay productive with these remote working solutions

Find out how to keep your teams connected, productive and secure

Discover more related articles per industry:

Education

  • a woman sitting at a table using a laptop

    VSNU: coordinating a nationwide university digital transformation in one weekend

    “A lesson for us during this crisis, has been that new technology doesn’t just change how you work – it also changes people and culture, which is something you have to support everyone through.” Director of Accountability at The Association of Universities in the Netherlands (VSNU), Reinout Van Brakel, is talking about the instrumental role […]

  • a woman using a laptop

    Make remote learning work better for everyone. Find out how.

    Since the COVID-19 outbreak first hit China, our education customers in the country have done amazing things to keep students engaged while they transition to remote learning. From eLearning innovations, to keeping students’ spirits high with photo and cooking challenges – teachers and students have shown extraordinary resilience during this difficult time. Now, as the […]

Government

Healthcare

  • a woman standing in front of a screen

    Istituto Neurologico Carlo Besta: providing essential patient care from a distance

    “Telehealth was a technology we’d been planning to implement for a couple of years. But then almost overnight everything changed – it became a must-have platform the hospital needed today.” Francesca De Giorgi, CIO of Italian research hospital IRCCS Carlo Besta, reflects on the recent challenges her team faced when social distancing measures imposed by […]

  • logo

    Why trust is the essential ingredient in healthcare digital transformation.

    My phone had scarcely stopped ringing for weeks. Now it was ringing again. “Veronica,” said the voice at the other end, “we have an idea!” Immediately, I recognized who it was. I’ve known Carlo Tacchetti for almost as long as I’ve been at Microsoft. He’s a professor at the Vita-Salute San Raffaele University and the […]

Manufacturing

Retail

Discover more related articles per dossier:

Customer Stories

Digital Transformation

  • Healthcare professionals operating on a patient

    Maasstad Hospital: Working as one medical team during a crisis

    In times of crisis, an organization looks to its leadership for guidance. As COVID-19 spread through Europe in early 2020, Maasstad Ziekenhuis Hospital CEO Peter Langenbach had planned to lead his hospital’s crisis response as he would any other – being present and visible, leadership traits instilled in him during his time in the Dutch […]

Security & Privacy

Tips