Microsoft
There’s something to be said for how modern convenience has altered customer expectations globally. As the world rapidly moves towards digitisation, traditional values―such as price and product loyalty―are cast aside in favour of curated service experiences. In the field service industry, this has become an area of concern for continuous customer satisfaction and business growth. […]
Tuulia Sinijarvi
Microsoft, Business Apps
It’s no exaggeration to say this has been one of the most difficult and painful years we’ve ever experienced. And it’s first and foremost a human tragedy. However, we mustn’t forget that from an economic perspective, SMBs are on the front line. Too often, it’s smaller businesses that bear the brunt of serious disruption when […]
Myriam Nijhout-Van Gemert
Customer Programs Director - Western Europe
When you’ve been working in digital security for a quarter of a century, as I have, people often ask what my number 1 piece of advice is to help businesses and organizations build trust with their customers and partners. My answer is always the same: “Don’t be creepy!” I know it’s a cliché to use […]
Sian John
Chief Security Advisor
