Guy working in front of a PC
Transform Customer & employee experience

How a compliance programme can help you build a customer-focused culture

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps
Read Time, 1 min.

Addressing compliance mandates can take planning and communication. But a robust programme can ensure you’re prepared and ready for challenges ahead, so that your people are free to do what they do best.

Take a look at our free e-book, How Dynamics 365 helps enable compliance, to learn how such a programme can help your marketing team adapt and become more customer-obsessed.

To fully understand the power of a central controls and compliance program, think about how implementation can create business benefit, both internally and externally: By aiding digital transformation efforts, for example, streamlining operations, and creating a productive, customer-centric work environment.

Start your journey towards a central controls and compliance program. Download our free e-book, How Dynamics 365 helps enable compliance, and learn about:

  • What a controls and compliance program is, and how it helps marketers work more efficiently.
  • What you need for a controls and compliance program within your own company.
  • How Microsoft Dynamics 365 supports both your compliancy and marketing initiatives.

Free eBook: How Dynamics 365 helps enable compliance – and a customer-focused culture

Discover how Microsoft Dynamics 365 can help your marketing team become compliant – and customer-obsessed

Download eBook

Articles you may be interested in:

AI and Customer Service – Start small, iterate, learn and improve. But definitely start.
Read more about AI and Customer Service – Start small, iterate, learn and improve. But definitely start. Customer & employee experience Read Time, 4 min.

AI and Customer Service – Start small, iterate, learn and improve. But definitely start.

AI and Customer Service – Start small, iterate, learn and improve. But definitely start. In conjunction with the Contact Centre Management Association and Codec, Microsoft jointly commissioned  research into the current state of thinking in the Irish market around the application of artificial intelligence (AI) to customer contact and customer support scenarios. The results are interesting […]

Ger Perdisatt

Ger Perdisatt

Former Enterprise Director
9 ways to turn your field service centre into a profit centre
Read more about 9 ways to turn your field service centre into a profit centre Customer & employee experience Read Time, 1 min.

9 ways to turn your field service centre into a profit centre

A service that generates more profit than cost: it’s the ultimate goal for any organisation. We’ve listed a few tips below to help you make this dream a reality. 1. Know what you’ve got to offer Knowing what you’ve got to offer and knowing how (potential) customers view your story are important elements in marketing […]

Tuulia Sinijarvi

Tuulia Sinijarvi

Microsoft, Business Apps

Discover more related articles per industry:

Education

  • Unlock the potential of your students with Microsoft’s new Learning Accelerators
    Read more about Unlock the potential of your students with Microsoft’s new Learning Accelerators Data insights & intelligence Read Time, 5 min.

    Unlock the potential of your students with Microsoft’s new Learning Accelerators

    Personalized learning is a goal that educators everywhere have been trying to achieve for years. But the pandemic shone a light on the complexity of that challenge for teachers, who face a more diverse set of student needs than ever before.  Because delivering a truly personalized learning experience for every student has traditionally required lots […]

  • a person sitting at a desk in front of a computer
    Read more about Reimagining Uninterrupted Learning at Sacred Heart School in Tullamore Innovation Read Time, 3 min.

    Reimagining Uninterrupted Learning at Sacred Heart School in Tullamore

    As students and teachers found themselves away from the classroom environment and learning from home, schools were again adapting to different ways of learning to ensure quality education continues. For the Sacred Heart School in Tullamore, Co Offaly, the staff and student body were well prepared to deal with this upheaval and continued to deliver […]

Finance & Insurance

Government

  • Two people inside using Surface Go in office
    Read more about How technology is transforming the work of governments Innovation Read Time, 3 min.

    How technology is transforming the work of governments

    Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

Healthcare

Manufacturing

  • Malarenergi
    Read more about Future society: The utility company turning up the heat with AI Data insights & intelligence Read Time, 3 min.

    Future society: The utility company turning up the heat with AI

    One Swedish utility company is undergoing a journey in energy innovation―empowered by dynamic collaborations and AI technology. Frosty commutes from work in wintery Nordic cities are endured knowing that a toasty home awaits. Keeping city energy consumption steadily regulated is key, not just for an economical and warm home for residents, but to minimise environmental […]

  • Vanoord ship in St Peterburg
    Read more about Van Oord eliminates manual processes to access real-time data and insight from any location Innovation Read Time, 6 min.

    Van Oord eliminates manual processes to access real-time data and insight from any location

    By taking advantage of cloud-based AI solutions, one of the world’s largest dredging fleets was able to enhance its processes, free up resources, and focus on future innovation and growth. Imagine the scenario. Multiple ships in locations around the world, all with equipment documentation and certifications requested on a regular basis by internal staff, legislative […]

Retail

Discover more related articles per dossier:

Customer Stories

  • Guy standing next to plane looking at Smartwatch to check reporting.
    Read more about Air France and KLM subsidiary EPCOR predicts future failures with data and AI Data insights & intelligence Read Time, 5 min.

    Air France and KLM subsidiary EPCOR predicts future failures with data and AI

    EPCOR provides maintenance, repair and overhaul services, including state-of-the-art test facilities for aircraft pneumatic components and Auxiliary Power Units (APU). The APU is responsible for starting the main engines and provide power to essential aircraft functions. By harnessing cloud-based APU data using innovative analysis and machine learning, EPCOR is helping airlines meet their cost, safety […]

Digital Transformation

  • a person sitting at a table
    Read more about Innovation in Challenging Times, Our first Microsoft Talk  Innovation Read Time, 4 min.

    Innovation in Challenging Times, Our first Microsoft Talk 

    Innovation in Challenging Times, Our first Microsoft Talk   When the winds of change blow, some people build walls and some people build windmills  Chinese proverb   I had the pleasure of opening our first virtual Microsoft Talk which explored Innovation in Challenging Times. It was a great session, with some stellar speakers like Margaret Burgraff, a Venture Capitalist who talked about what opportunities may […]

Press

  • Image of a man and woman smiling
    Read more about Microsoft and Connect at Catalyst Inc Innovation Read Time, 2 min.

    Microsoft and Connect at Catalyst Inc

    Microsoft and Connect at Catalyst Inc It’s an exciting time to be working in the technology sector in Northern Ireland. More than ever before we’re seeing increased numbers of entrepreneurs, start-up businesses, and indeed multinationals setting up in the North. Working together and learning from each other encourages a strong technology ecosystem and ultimately yields […]

Tips

  • Group of two female and one male office workers brainstorming in informal office setting. Both women are using laptops while the man is writing. Large screen shown in background.
    Read more about 2019 Modern Selling Trends in 5 webinars Business optimization Read Time, 2 min.

    2019 Modern Selling Trends in 5 webinars

    The relationship between buyers and sellers grows more complicated each day. Every potential partnership requires finding the right buyer, fully understanding their business, tracking progress through the buying cycle, and engaging them with the right content—when and how they want it. These shifting dynamics underscore the artistry of modern selling. When the time is right, […]