Two people inside using Surface Go in office

How technology is transforming the work of governments

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

Read Time, 3 min.

Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends.

Cloud-powered technologies are playing a critical role in helping government agencies to revolutionise the way they work – and allowing them to provide their vital services in new and innovative ways. Now, they are better able to engage and connect with their citizens, collaborate both internally and externally, and enhance services that let them reach transparency and sustainability goals.

How cloud technologies can help government logistics

Government institutions are, by their nature, layered and complex structures. And it’s for that reason that the success of the services they deliver depends so much on having the right logistical support in place.

Nowhere is this more apparent than in education. We often think of a school’s achievement as being evidence only of excellent work in the classroom. But the issue of budgeting and resource management is often what makes the difference between an average and a high-achieving school.

Take the Skövde municipality in Sweden, for example, which invests significantly in education at all levels. In order to effectively manage the complex educational logistics for its schools, and balance the budget across all aspects, the municipality used cloud-based technology to model the school budgets in resource planning, gaining full visibility across all teaching services and related spending.

This has helped the municipality boost student performance and achieve the type of results they hadn’t seen in over a decade.

Providing better healthcare for less

Perhaps the only thing more important than education is a country’s health service, which is quite literally its life source. But with patients requiring ever-more complex and costly healthcare, hospitals and other medical providers are faced with a real challenge to modernise while tackling substantial budget restrictions.

Then there are the logistic considerations to take into account. Not all medical facilities exist in urban areas with good transport links. And for those in more sparsely populated and rural areas, reaching their patients is also an issue.

This is precisely the case for leading Swedish public healthcare provider, Region Jämtland Härjedalen (RJH). They have been taking on the challenge of delivering affordable, high-quality care to their 130,000 inhabitants, many of whom live far from medical facilities. To do this, they’ve positioned themselves at the cutting-edge of e-health development by deploying Microsoft Office 365 and Microsoft Teams, all while managing a considerable budget deficit.

The results have been transformative, both for their staff and the patients they care for.

Boosting business with Microsoft Office 365

And just as important as managing its public services, governments must also do what they can to create a fertile ground for a thriving private sector. A country’s business landscape is like a flower: the more you water it, the more it grows. Neglect it, and it withers.

Take for example the Swedish government and Business Sweden, designated to help Swedish companies grow their global sales and encourage international companies to invest and expand in the country.

But managing an operation on so many levels, and that requires so much travel, is both complex and demanding. When Business Sweden transitioned to Microsoft Office 365, that challenge became a whole lot easier.

By modernising the workplace the organisation has improved collaboration, is better able to attract and retain the best talent, as well as seeing significant cost savings.

Free eBook: The Digital Transformation of Government

Discover how government agencies across the globe are using Microsoft’s cloud technology to better serve their citizens.

Discover more related articles per industry:

Education

Finance & Insurance

Government

  • a plane sitting on top of a grass covered field

    Fáilte Ireland Rapidly Adapted and Innovated with Microsoft Power Apps

    Fáilte Ireland Rapidly Adapted and Innovated with Microsoft Power Apps  When the Covid-19 pandemic closed offices globally and truly changed how every organisation functions, it created additional unanticipated challenges for many. Fáilte Ireland, the National Tourism Development Authority, was one such organisation which had migrated much of its work to the cloud. The tourism body, which employs 450 people, identified that […]

Healthcare

Manufacturing

  • a yellow school bus driving down a dirt road

    Database migration that helps you be ‘better than the best’

    The Japanese term dantotsu is difficult to translate, but roughly means ‘better than the best’. Since its founding nearly 100 years ago, Japanese construction and mining equipment multinational, Komatsu, has striven to provide its customers with a service that achieves just that. As part of this mission, Komatsu launched its Dantotsu Strategy in 2003, which […]

  • a group of people in a pool of water

    Overcoming a sea of data with Microsoft Azure

    With 12,000 ships certified, DNV GL’s job of ensuring they’re built safely and remain safe should be overwhelming, especially with the more than 50,000 inspections it must carry out each year. However, by making use of machine learning algorithms in Microsoft Azure, the company is not only increasing efficiency and satisfying its customers, but it’s […]

Retail

  • Big data boosts business for beverage company

    Big data boosts business for beverage company

    Contemplate, if you will, the multiple choices available every time you want something to drink. Water? Juice? Soft drink? Do you want a single-serve can or a six-pack? Or maybe you just grab a liter bottle. The fact is, we as consumers expect a lot of options and the global non-alcoholic beverage industry delivers. Arca […]

  • Whitepaper: Retail Insights – Harnessing the Power of Data

    Whitepaper: Retail Insights – Harnessing the Power of Data

    The retail industry contributes a significant portion to the GDP of many countries, employs tens of millions of people and touches nearly everyone. In order to gain insight at a particularly volatile time for the industry, we recently conducted a survey with 100 retail executives to gain insight into their business challenges and learn about […]

Discover more related articles per dossier:

Customer Stories

Digital Transformation

  • Big data boosts business for beverage company

    Big data boosts business for beverage company

    Contemplate, if you will, the multiple choices available every time you want something to drink. Water? Juice? Soft drink? Do you want a single-serve can or a six-pack? Or maybe you just grab a liter bottle. The fact is, we as consumers expect a lot of options and the global non-alcoholic beverage industry delivers. Arca […]

Press

  • Image of a man and woman smiling

    Microsoft and Connect at Catalyst Inc

    Microsoft and Connect at Catalyst Inc It’s an exciting time to be working in the technology sector in Northern Ireland. More than ever before we’re seeing increased numbers of entrepreneurs, start-up businesses, and indeed multinationals setting up in the North. Working together and learning from each other encourages a strong technology ecosystem and ultimately yields […]

Security & Privacy

Tips

  • Group of two female and one male office workers brainstorming in informal office setting. Both women are using laptops while the man is writing. Large screen shown in background.

    2019 Modern Selling Trends in 5 webinars

    The relationship between buyers and sellers grows more complicated each day. Every potential partnership requires finding the right buyer, fully understanding their business, tracking progress through the buying cycle, and engaging them with the right content—when and how they want it. These shifting dynamics underscore the artistry of modern selling. When the time is right, […]