Customer Stories

Fáilte Ireland Rapidly Adapted and Innovated with Microsoft Power Apps

Fáilte Ireland Rapidly Adapted and Innovated with Microsoft Power Apps  When the Covid-19 pandemic closed offices globally and truly changed how every organisation functions, it created additional unanticipated challenges for many. Fáilte Ireland, the National Tourism Development Authority, was one such organisation which had migrated much of its work to the cloud. The tourism body, which employs 450 people, identified that […]

Why leading Irish retailer Musgrave is ready for anything with cloud technology

“When assessing the potential effects of major digital transformation projects on our business, we always think about three key constituents: colleagues, retailers, and consumers.” So says Paul Baguley, IT PMO for Musgrave Retail – Ireland’s leading food retail, wholesale and food service company. Together with its retail partners, who operate under leading brands including SuperValu […]

What we can learn from AkzoNobel’s digital transformation

Savvy businesses are always on the lookout for ways to improve what they do and differentiate themselves from the competition. From organisational restructure to the development of entirely new business models, the quest for continuous improvement takes many forms. But one common factor in almost all modern business leaders’ plans is an emphasis on technological […]

The ‘Big Bang’ approach to digital transformation – and how to make it work

These days there’s no such thing as ‘business as usual’. Change and disruption are the new normal. Just think of the changes affecting your organization right now, with new technology and techniques driving new attitudes and expectations from employees and customers alike. Everything is changing. And the one thing all those changes have in common […]

Two companies that succeeded by changing their winning formulas

Perceived wisdom often holds that if something isn’t broken, then you shouldn’t fix it. At first glance, this would seem especially true when you’re already an industry leader. Why change something that’s already working well and giving you a competitive advantage over an industry full of companies trying to supersede you? The answer lies in […]

How technology is transforming the work of governments

Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

Streamlining the account opening process at Goodbody Stockbrokers using Dynamics 365

Streamlining the account opening process at Goodbody Stockbrokers using Dynamics 365   In today’s world, businesses need a set of solutions that turn single interactions into ongoing engagements. Instead of siloed data, businesses must gain a 360-degree view of their customers and operations and move from fixed processes to the type of highly tailored modern […]

Waiting Times for Patients in Irish Hospitals have Reduced as a Result of The National Treatment Purchase Fund using Microsoft Dynamics 365

Waiting Times for Patients in Irish Hospitals have Reduced as a Result of The National Treatment Purchase Fund using Microsoft Dynamics 365   It is well documented that waiting times for patients in Irish hospitals have continued to grow putting ever–increasing pressure on our national health service.     The most recent figures released show that 567,000 people are currently waiting to see a specialist for an […]

Improved Quality of Life for Cystic Fibrosis Patients through use of Microsoft Teams for Consultations

Improved Quality of Life for Cystic Fibrosis Patients through use of Microsoft Teams for Consultations at University Hospital Limerick   Pilot programme reduces infection risk and improves therapy outcomes for patients and clinicians Part of the Health Service Executive (HSE) in Ireland, University Hospital Limerick (UHL) has been piloting online consultations using Microsoft Teams for […]

How Evros is using the Power Platform to Quickly Identify and Solve Inefficiencies for Customers

How Evros is using the Power Platform to Quickly Identify and Solve Inefficiencies for Customers   An interview with Paul Gilbride, Business Solutions Practice Director, Evros Technology   Last week, we welcomed Paul Gilbride and his team from Evros Technology to One Microsoft Place for a fantastic session. Based in Dublin, Evros is digitally transforming […]