Partner Pledge: Committing to responsible business

Aisling Curtis

Aisling Curtis

Global Partner Solutions Director

Read Time, 4 min.

While international digital solutions provider Logicalis enables the digital transformation of its 10,000 clients around the world, it’s also focusing on transforming itself into a pillar of responsible business. 

Keen to scale up its commitment to sustainability and diversity while also contributing to the communities in which it operates, Logicalis created a new role, Group Head of Responsible Business, to which it appointed Charissa Jaganath in 2021. 

“This is a brand-new portfolio,” she explains. “It came through this recognition that diversity, equity, inclusion (DEI), sustainability and corporate responsibility are of immense value for us as an organisation, and that we need to start stepping up to modernise our organisation.”

Logicalis has set up a Global Inclusion Council, for example, which is dedicated to building diversity, equity, and inclusion, with a focus on improving communication and training in particular. On the sustainability front, it has committed to being carbon neutral by 2025, along with other ambitious goals in areas such as ethics and labour. 


Taking a more strategic approach 

When it came to communities, Jaganath realised after joining the company that, while many individuals at the company were doing fantastic work in their communities, the company itself lacked an overarching strategy in this area.  

“We decided to focus on education,” she says, “as it spoke to our core business as a tech company. Within that, we’ve identified three specific programmes we are going to be supporting across the group, and the first of those is STEM education to empower disadvantaged communities, which includes things like a STEM ambassador programme where employees volunteer their time to support learning in schools.  

“Our second programme is around diversity in technology, where we are supporting women and minority groups to enter the industry, and the third is around skills for technology, which is an area we are talking to Microsoft on to support upskilling adults in declining industries on Microsoft technology so they can find new jobs.” 


Embracing the Partner Pledge  

To further underscore and develop its work as a responsible business, Logicalis also signed the Microsoft Partner Pledge, which entails a commitment to using technology as a force for good.  

Along with committing to reporting on the progress of Digital Skills, Diversity, and Inclusion, Responsible and Ethical AI, and Sustainability, Logicalis also attended the Microsoft Partner Roundtable on Sustainability shortly after signing the pledge in early 2022.  

“It was a really great forum to attend, as Microsoft had invited guest speakers to talk about sustainability,” says Jaganath. “It was a really great opportunity to discover some of the trends in the market and what some of Microsoft’s other partners are doing. It was a very positive interaction.” 


Meeting Expectations 

While a responsible approach is the only appropriate path forward for Logicalis when it comes to its impact in the world, Jaganath and her colleague, Practices & Portfolio Director, Paul Stapley point out that it also makes smart business sense to pursue a more considered approach to issues such as sustainability and diversity. These have become a key focus in requests for tenders and bids, for example.  

“Organisations are looking at their supply chain and bid responses,” says Stapley. “Obviously, you must meet the technical requirements and the pricing agenda in procurement. But shareholders are pushing back on companies, saying: “Well, what part are you playing? What part is your supply chain playing?”  

“If you haven’t got a message in each topic area and also the evidence to back that up, then you lose credibility and you may also lose scoring points. Customers also think about PR when it comes to considering who they work with,” he adds.  


Improving recruitment and retention 

Responsible business is also now a key concern of candidates in the increasingly competitive job market, he says.  

“People under 35 in particular want to know, ‘What good does your organisation do?’,” he explains. “They want to work for a modern company where the values match their own values. If we want to hold on to good people and attract good people, we need to get it right. What sort of organisation should this be and what sort of values should it have? That drives us all on really.” 

Corporate commitment to topics such as sustainability, diversity, and inclusion will only become more important as suppliers, shareholders and staff seek it out, he concludes. “This work has to be done for that reason, as well as for the main reason of being a good corporate citizen.” 


Learn more about how your business can become more responsible with the Microsoft Partner Pledge.  

Microsoft Partner Hub: your gateway to the benefits of partnership

Access a range of valuable resources or go to the Microsoft Event Finder

Discover more related articles per industry:


  • a person sitting at a desk in front of a computer

    Reimagining Uninterrupted Learning at Sacred Heart School in Tullamore

    As students and teachers found themselves away from the classroom environment and learning from home, schools were again adapting to different ways of learning to ensure quality education continues. For the Sacred Heart School in Tullamore, Co Offaly, the staff and student body were well prepared to deal with this upheaval and continued to deliver […]

  • Northern Ireland moves to cloud-first education

    Northern Ireland moves to cloud-first education

    Northern Ireland moves to cloud-first education All teachers in the region now being equipped with Surface Pro laptops Transforming how education is provided in Northern Ireland over the next decade is a crucial goal for the region’s Education Authority.  To meet digital skills needs over that period and beyond, the authority is implementing a versatile […]

Finance & Insurance


  • Two people inside using Surface Go in office

    How technology is transforming the work of governments

    Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

  • a plane sitting on top of a grass covered field

    Fáilte Ireland Rapidly Adapted and Innovated with Microsoft Power Apps

    Fáilte Ireland Rapidly Adapted and Innovated with Microsoft Power Apps  When the Covid-19 pandemic closed offices globally and truly changed how every organisation functions, it created additional unanticipated challenges for many. Fáilte Ireland, the National Tourism Development Authority, was one such organisation which had migrated much of its work to the cloud. The tourism body, which employs 450 people, identified that […]



  • Malarenergi

    Future society: The utility company turning up the heat with AI

    One Swedish utility company is undergoing a journey in energy innovation―empowered by dynamic collaborations and AI technology. Frosty commutes from work in wintery Nordic cities are endured knowing that a toasty home awaits. Keeping city energy consumption steadily regulated is key, not just for an economical and warm home for residents, but to minimise environmental […]

  • a group of people in a pool of water

    Overcoming a sea of data with Microsoft Azure

    With 12,000 ships certified, DNV GL’s job of ensuring they’re built safely and remain safe should be overwhelming, especially with the more than 50,000 inspections it must carry out each year. However, by making use of machine learning algorithms in Microsoft Azure, the company is not only increasing efficiency and satisfying its customers, but it’s […]


  • Store staff llooking and pointing at screen

    Helping store staff rise to the challenge of creating world-class experiences

    Consumers have more information and choice than ever. That’s why shopping experiences provide an opportunity to differentiate and delight customers – rather than competing on cost alone. The digital shopping revolution has given us access to companies and information that was unimaginable two decades ago – and it has raised our expectations of bricks-and-mortar retailers […]

  • Big data boosts business for beverage company

    Big data boosts business for beverage company

    Contemplate, if you will, the multiple choices available every time you want something to drink. Water? Juice? Soft drink? Do you want a single-serve can or a six-pack? Or maybe you just grab a liter bottle. The fact is, we as consumers expect a lot of options and the global non-alcoholic beverage industry delivers. Arca […]

Discover more related articles per dossier:

Customer Stories

  • a yellow school bus driving down a dirt road

    Database migration that helps you be ‘better than the best’

    The Japanese term dantotsu is difficult to translate, but roughly means ‘better than the best’. Since its founding nearly 100 years ago, Japanese construction and mining equipment multinational, Komatsu, has striven to provide its customers with a service that achieves just that. As part of this mission, Komatsu launched its Dantotsu Strategy in 2003, which […]

Digital Transformation

  • a man holding a gun

    Making the Schiphol Airport more sustainable into the future

    With over 71 million passengers a year, Schiphol is one of the biggest airports in Europe. Giving all of the passengers the most frictionless airport experience as possible, 17,000 assets need to be serviced and maintained 24 hours a day, 7 days a week. In order to deliver service excellence and optimize the maintenance, BAM […]


  • Image of a man and woman smiling

    Microsoft and Connect at Catalyst Inc

    Microsoft and Connect at Catalyst Inc It’s an exciting time to be working in the technology sector in Northern Ireland. More than ever before we’re seeing increased numbers of entrepreneurs, start-up businesses, and indeed multinationals setting up in the North. Working together and learning from each other encourages a strong technology ecosystem and ultimately yields […]

Security & Privacy


  • Group of two female and one male office workers brainstorming in informal office setting. Both women are using laptops while the man is writing. Large screen shown in background.

    2019 Modern Selling Trends in 5 webinars

    The relationship between buyers and sellers grows more complicated each day. Every potential partnership requires finding the right buyer, fully understanding their business, tracking progress through the buying cycle, and engaging them with the right content—when and how they want it. These shifting dynamics underscore the artistry of modern selling. When the time is right, […]