Paul Shanahan
EMEA Digital Sales Director - Security, Compliance and Identity
“AI is the new electricity. Just as electricity transformed almost everything 100 years ago, today I have a hard time thinking of an industry that I don’t think AI will transform.” – Andrew Ng, AI Expert.
Today, AI is embedded into our lives. We access it on a daily basis. Mobile banking, social networking; the spam filters on our inboxes. Phones that respond to our voices.
We’ve all heard the hype, yet AI is one of the lesser understood technologies of our time. When it comes to business, many questions remain. How are companies using AI to transform their business? What exactly are the technologies being used to do it?
Microsoft and EY surveyed 277 companies, across 7 sectors and 15 countries across Europe to learn which AI technologies are already being used – and how.
What technologies and data solutions are within the scope of the study?
Business leaders acknowledge the potential of speech recognition, computer vision, virtual agents, and other advanced AI technologies. However, their use is far from prevalent. The current focus is on narrower specific use technologies that support existing business. But, with these narrower efforts, companies are building their ability to utilise more advanced AI solutions in future.
Machine Learning came out as the most commonly used of all the AI technologies among the companies surveyed.
Of the different types of Machine Learning, ‘supervised learning’ came out on top. This is where structured data is fed to software in order to find patterns.
Alongside Machine Learning, Smart Robotics was found to be the most useful of the technologies. This may be because they’re the most commonly used starting points. Whether they hold wider, longer term potential is unclear.
AI holds the potential to transform business in a radical way. But business leaders need to understand the full range of AI technologies and their applications. Only then will they grasp the opportunities and threats the technologies pose.
Have you started your AI journey?
It was somewhat fitting that the first customer event hosted at One Microsoft Place following the launch of our new campus in Dublin focused on how Artificial Intelligence (AI) is fundamentally changing the way businesses operate. For our own business, the growth of AI has a material impact on how we collaborate, engage customers, and […]
Paul Shanahan
EMEA Digital Sales Director - Security, Compliance and Identity
Sustainability in Digital Manufacturing
How global leader in stainless steel, Outokumpu, worked with Microsoft to enhance its manufacturing processes with technology.
Leentje Chavatte
Microsoft, Data & AI and Digital Transformation
A new way to think about digital transformation: The AI 360° Model
We’re in the midst of a fevered period of hype about how artificial intelligence will shape the future of work. Business leaders across the world are asking themselves a number of questions: How can my company use AI effectively? Are we exploring the right business opportunities? Are we open to change? The journey to digital […]
Leentje Chavatte
Microsoft, Data & AI and Digital Transformation
