360° AI

A new way to think about digital transformation: The AI 360° Model

Leentje Chavatte

Leentje Chavatte

Microsoft, Data & AI and Digital Transformation

Read Time, 2 min.

We’re in the midst of a fevered period of hype about how artificial intelligence will shape the future of work.

Business leaders across the world are asking themselves a number of questions: How can my company use AI effectively? Are we exploring the right business opportunities? Are we open to change?

The journey to digital transformation through AI isn’t a clear or straightforward one. The technologies are changing and developing all the time. The myriad, almost endless, potential uses of AI are both exciting and overwhelming.

All of which means it can be difficult to know how to structure an approach to AI innovation. What are the conversations that will spark new ideas? How does a company assess whether its culture, and its leadership, promote innovation? What benefits of AI is it really harnessing – and where is it missing out?

With this in mind, Microsoft has developed The AI 360° model to help spark these conversations and provide some strategic structure to digital transformation planning.

The Model

Microsoft partnered with EY to examine AI use in greater detail in the Artificial Intelligence in Europe Report. Based on input from 277 companies, across 7 sectors and 15 countries, the report gives unprecedented insight into the application of AI technologies across Europe. Its insights provide the basis for the new 360° model.

A model for success

The model comes from the identification of three key and interlinked elements of AI business transformation: AI’s key benefits, its functional use cases, and the capabilities required to enable AI within an organisation.

These have been visualised as three connected circles – emphasising the 360° approach to planning an AI strategy.

The model allows organisations to consider their AI maturity within different areas of their infrastructure and lays out the key technological and human factors that need to be considered in any programme of innovation or change.

In short, the model can be used:

  • As a strategic model for investing in AI for both IT and business leaders.
  • To support digital transformation planning, particularly for business leaders.
  • To identify where AI is currently being implemented in your company and areas where it has the potential to be deployed going forward.

Navigating the model:

Each point on the model is a potential conversation starter or jumping-off point. But it is when combined with points from other layers that the insights become more prescient, linking the various functions and capabilities of AI to its core benefits.

Free whitepaper: The AI 360° Model

Learn how to navigate the model and bring AI success to your organisation

Discover more related articles per industry:

Education

Finance & Insurance

Government

  • a plane sitting on top of a grass covered field

    Fáilte Ireland Rapidly Adapted and Innovated with Microsoft Power Apps

    Fáilte Ireland Rapidly Adapted and Innovated with Microsoft Power Apps  When the Covid-19 pandemic closed offices globally and truly changed how every organisation functions, it created additional unanticipated challenges for many. Fáilte Ireland, the National Tourism Development Authority, was one such organisation which had migrated much of its work to the cloud. The tourism body, which employs 450 people, identified that […]

  • Two people inside using Surface Go in office

    How technology is transforming the work of governments

    Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

Healthcare

Manufacturing

Retail

Discover more related articles per dossier:

Customer Stories

Digital Transformation

Press

Security & Privacy

Tips

  • Group of two female and one male office workers brainstorming in informal office setting. Both women are using laptops while the man is writing. Large screen shown in background.

    2019 Modern Selling Trends in 5 webinars

    The relationship between buyers and sellers grows more complicated each day. Every potential partnership requires finding the right buyer, fully understanding their business, tracking progress through the buying cycle, and engaging them with the right content—when and how they want it. These shifting dynamics underscore the artistry of modern selling. When the time is right, […]