Tuulia Sinijarvi
Microsoft, Business Apps
You might not think about the work that goes on behind the scenes when you book a holiday but, for Apollo, one of the Nordic region’s leading tour operators, it’s a big deal.
Where once employees had to painstakingly input data into company systems manually, Apollo’s decision to move their existing CRM system to Dynamics 365 has unlocked a world of business innovation and productivity gains. From freeing staff of time-consuming tasks, to better serving customers and reducing ongoing costs, Apollo is taking advantage of a modern way of working and exploring exciting new opportunities with data and AI… all thanks to the cloud.
We reduced our manual processes by 95% without writing a single line of code and with absolutely zero monetary investment.
Helping store staff rise to the challenge of creating world-class experiences
Consumers have more information and choice than ever. That’s why shopping experiences provide an opportunity to differentiate and delight customers – rather than competing on cost alone. The digital shopping revolution has given us access to companies and information that was unimaginable two decades ago – and it has raised our expectations of bricks-and-mortar retailers […]
Johanna Winqvist
Microsoft, Modern Workplace
9 ways to turn your field service centre into a profit centre
A service that generates more profit than cost: it’s the ultimate goal for any organisation. We’ve listed a few tips below to help you make this dream a reality. 1. Know what you’ve got to offer Knowing what you’ve got to offer and knowing how (potential) customers view your story are important elements in marketing […]
Tuulia Sinijarvi
Microsoft, Business Apps
