Blue and green circles
Read Time, 2 min.

“AI is the new electricity. Just as electricity transformed almost everything 100 years ago, today I have a hard time thinking of an industry that I don’t think AI will transform.” – Andrew Ng, AI Expert.

Today, AI is embedded into our lives. We access it on a daily basis. Mobile banking, social networking; the spam filters on our inboxes. Phones that respond to our voices.

We’ve all heard the hype, yet AI is one of the lesser understood technologies of our time. When it comes to business, many questions remain. How are companies using AI to transform their business? What exactly are the technologies being used to do it?

Microsoft and EY surveyed 277 companies, across 7 sectors and 15 countries across Europe to learn which AI technologies are already being used – and how.

What technologies and data solutions are within the scope of the study?

Developing a Culture of Adoption

Business leaders acknowledge the potential of speech recognition, computer vision, virtual agents, and other advanced AI technologies. However, their use is far from prevalent. The current focus is on narrower specific use technologies that support existing business. But, with these narrower efforts, companies are building their ability to utilise more advanced AI solutions in future. 

New Possibilities for Machine Learning

Machine Learning came out as the most commonly used of all the AI technologies among the companies surveyed.

Of the different types of Machine Learning, ‘supervised learning’ came out on top. This is where structured data is fed to software in order to find patterns.

Alongside Machine Learning, Smart Robotics was found to be the most useful of the technologies. This may be because they’re the most commonly used starting points. Whether they hold wider, longer term potential is unclear.

AI holds the potential to transform business in a radical way. But business leaders need to understand the full range of AI technologies and their applications. Only then will they grasp the opportunities and threats the technologies pose.

Free AI Report: Artificial Intelligence in Ireland. How 277 major European companies benefit from AI

Discover how your Western European and Irish peers use AI to digitally transform their organisation

Education

Finance & Insurance

Government

  • a plane sitting on top of a grass covered field

    Fáilte Ireland Rapidly Adapted and Innovated with Microsoft Power Apps

    Fáilte Ireland Rapidly Adapted and Innovated with Microsoft Power Apps  When the Covid-19 pandemic closed offices globally and truly changed how every organisation functions, it created additional unanticipated challenges for many. Fáilte Ireland, the National Tourism Development Authority, was one such organisation which had migrated much of its work to the cloud. The tourism body, which employs 450 people, identified that […]

  • Two people inside using Surface Go in office

    How technology is transforming the work of governments

    Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

Healthcare

Manufacturing

Retail

  • Image, Wind Farm with Dynamics logo, see more solutions

    More power to you with Microsoft Dynamics Solutions

    More power to you with Microsoft Dynamics Solutions: Microsoft Event Finder With our partners, we have set-up a series of events (online and offline) so that you can hear more about the solutions they provide with Dynamics 365 and how Microsoft’s modern, unified, intelligent and adaptable Business Applications can help drive value for your business.   […]

  • A man standing in front of a truck

    Why leading Irish retailer Musgrave is ready for anything with cloud technology

    “When assessing the potential effects of major digital transformation projects on our business, we always think about three key constituents: colleagues, retailers, and consumers.” So says Paul Baguley, IT PMO for Musgrave Retail – Ireland’s leading food retail, wholesale and food service company. Together with its retail partners, who operate under leading brands including SuperValu […]